Services are partially restored. Labs, classrooms, and staff desktops are functional over a backup Internet link. Resnet and Wireless networks are still down at this time. CenturyLink is still troubleshooting the problem for the ASU campus and Charter/Spectrum. Computing Services
Posts under ‘Announcement’
Internet Services restored around 7:45 AM
Beginning last night around 10:30 PM, ASU experienced an Internet service outage that lasted until roughly 7:45 AM. There were reports of other services in the area such as Spectrum Cable Internet and Verizon data services being down as well. We have reached out to CenturyLink, our main campus Internet Service Provider to understand what […]
Networking and Internet Services restored following a brief outage
At around 4:30 PM, campus experienced an outage to networking services due to an apparent hardware error on the campus firewall. Services were restored at around 5:30 PM. Computing Services will continue to monitor the situation closely and more deeply investigate the cause of the outage. This was not a planned outage, and we sincerely apologize for […]
Computing Services Maintenance for this Thursday (8/10) and Banner Maintenance Saturday (8/12)
With the beginning of the semester fast approaching, Computing Services has a significant amount of maintenance we must complete this week. Below are all of the maintenance activities taking place this week: **Thursday Night Maintenance Activities** Beginning at 6:00 PM, we will be performing upgrades to the PaperCut and WebPrint systems. This will not affect […]
Blackboard and Web Services restored
We experienced an unplanned outage to Web Services and Blackboard early this morning, and have fully restored services around 7:45 AM. We sincerely apologize for any inconvenience this has caused. Computing Services
Planned network outage, CS Maintenance and Recycle Run this week (Thursday-Saturday 8/3 – 8/5)
With the beginning of the semester fast approaching, Computing Services has a significant amount of maintenance we must complete in the next few weeks. Below are all of the maintenance activities taking place this week: **Planned campus network and employee telephone downtime, this Thursday from 6:00 PM to 8:00 PM** In order to retire a […]
Computing Services Maintenance for Thursday, July 27th
At 9:00 PM, Computing Services will be performing maintenance on several campus systems including the campus AD, Print, camera, and various back-end Banner servers. There will be minimal interruptions lasting approximately 30 minutes to campus services as we perform these maintenance activities. Computing Services thanks you for your patience and understanding as we perform these […]
New Certificate for Banner INB – Installed Successfully
The new security certificate for Banner was successfully installed by our vendor tonight. Please immediately logout of Banner INB and close the browser, then open and login with a new Banner INB browser window. If any issues are reported we will post status updates to our Computing Services blog at https://blogs.adams.edu/computing As always, if you […]
Update: Certificate Error Logging into Banner
Tonight at 9 pm Banner will be unavailable for our vendor to install the new security certificate. If the issue is not resolved tomorrow morning, you can still access Banner by continuing through the warning messages. We will post any status updates to our Computing Services blog at https://blogs.adams.edu/computing As always, if you have any […]
Update: Certificate error logging into Banner
Computing Services is still working with our vendor to correct the expired certificate error that campus Banner users are seeing when logging into Banner. You can still get into Banner by continuing through the warning messages, but if you have any questions or would like someone to help walk you through this, please call our […]