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Posts under ‘system status’

Networking and Internet Services restored following a brief outage

At around 4:30 PM, campus experienced an outage to networking services due to an apparent hardware error on the campus firewall. Services were restored at around 5:30 PM. Computing Services will continue to monitor the situation closely and more deeply investigate the cause of the outage. This was not a planned outage, and we sincerely apologize for […]

New Certificate for Banner INB – Installed Successfully

The new security certificate for Banner was successfully installed by our vendor tonight. Please immediately logout of Banner INB and close the browser, then open and login with a new Banner INB browser window. If any issues are reported we will post status updates to our Computing Services blog at As always, if you […]

Update: Certificate Error Logging into Banner

Tonight at 9 pm Banner will be unavailable for our vendor to install the new security certificate. If the issue is not resolved tomorrow morning, you can still access Banner by continuing through the warning messages. We will post any status updates to our Computing Services blog at As always, if you have any […]

Bandwidth upgrade complete

As of around 11:30 AM yesterday, 1/31/17, our campus bandwidth upgrade was complete. We monitored the new circuit and utilization overnight, and everything seems to be running well. Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU […]

Campus networking issues- update

As many of you are aware, we have been experiencing problems with the campus network such as extremely slow connections, and at times, outages in loading content. Computing Services has been working late into the evenings to identify and troubleshoot the issue. We continue to monitor the network closely and are working as quickly as […]

Employee Email, Home and Shared Directories are down

Computing Services is working to restore services due to an unplanned system error which has taken down employee email, and all home and shared directories. As more information is available, we will post new messages here, and will also send an email to employees once all services have been restored. We sincerely apologize for this […]

Faculty and Staff Email services restored

After discovering further problems this morning related to a suspected hardware failure of our email storage yesterday afternoon, a full file system repair completed successfully at 12:55 pm today. Email access from Thunderbird and Squirrel Mail should now work as expected. Feel free to call the Computing Services Helpdesk at 7741 if there are any […]

Faculty and Staff Email remain down at this time

Repairs of the faculty and staff email server storage are still ongoing as of 11:30 this morning. Our new estimate is the service will remain down through the lunch hour today. Thanks again for your continued patience, – Computing Services

Information regarding improvements to printing in computer labs

First of all, we hope everyone’s semester is off to a good start. We at Computing Services wanted to let all returning students know of some major changes and improvements we made to printing in the student computer labs over the summer. Below are the details: Due to requests from students, we have increased the […]

25 November 2009 System Status

Banner will go down at noon on today (25 Nov 2009) and be unavailable until 30 Nov 2009. For students, web-based school services will be down but WebCT will not be impacted. If you have any questions please call the Computing Services Help Desk, today, at 587-7741. The Help Desk will not be available during the Thanksgiving break. is powered by WordPress µ | Spam prevention powered by Akismet