Entries Tagged 'Maintenance Announcements' ↓
October 19th, 2017 — Announcement, Maintenance Announcements, Security Tips
Beginning at 9:00 PM, campus PCs will receive updates to Windows and Java. All PC users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.
Also beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. There will be minimal interruptions to campus services as we perform these maintenance activities.
***NCSAM Post 3, Don’t get rained on in the Cloud!***
For our third post for National Cyber-Security Awareness month, we bring you some insight and education on the “cloud” and a little bit of humor:
http://blogs.adams.edu/computing/2017/10/cyber-security-dont-get-rained-on-in-the-cloud/
For all of the NCSAM posts, visit our blog:
https://blogs.adams.edu/computing
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
October 12th, 2017 — Announcement, Maintenance Announcements, Security Tips
Beginning at 9:00 PM, campus Mac computers will receive updates to Safari, Chrome, Office and Flash. All Mac users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.
Also beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. There will be minimal interruptions to campus services as we perform these maintenance activities.
***National Cyber-Security Awareness Month Post #2***
As a reminder, October is National Cyber-Security Awareness month. Below is a link to the Computing Services blog that has our kick-off post and our new post this week, called “Cyber Security: Don’t be like Billy, Jennie, or Betty.”
https://blogs.adams.edu/computing
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
September 28th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, there will be brief outages to the following services as we perform updates to these systems. These outages should be very minimal, and should not impact campus constituents:
- Web database, howto wiki, events server, campus blog server and Tutortrac.
If you have any questions or concerns, please contact the helpdesk at x7741 or via email at computingservices@adams.edu
Thanks,
Computing Services
September 21st, 2017 — Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs and Macs will receive several critical security updates for the OS, Java, flash, .NET, Office, and Chrome.
In addition, Windows servers will receive updates starting at 9:00pm (MT). Expect 15-20 min downtime.
Also on Saturday September 23 between the hours of 7AM – 5PM Computing Services will be performing maintenance on Banner.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
August 25th, 2017 — Announcement, Maintenance Announcements
Beginning last night around 10:30 PM, ASU experienced an Internet service outage that lasted until roughly 7:45 AM. There were reports of other services in the area such as Spectrum Cable Internet and Verizon data services being down as well. We have reached out to CenturyLink, our main campus Internet Service Provider to understand what happened and to hopefully ensure that this does not happen again.
We apologize for any inconvenience this has caused.
Computing Services
August 9th, 2017 — Announcement, Maintenance Announcements
With the beginning of the semester fast approaching, Computing Services has a significant amount of maintenance we must complete this week. Below are all of the maintenance activities taking place this week:
**Thursday Night Maintenance Activities**
Beginning at 6:00 PM, we will be performing upgrades to the PaperCut and WebPrint systems. This will not affect services for our customers.
Beginning at 9:00, we will be installing Mac and Windows patches to all TECs, Lab and employee computers. Employees are encouraged to log off but leave their computers on to assist in the installation of these patches and minimize impact.
Also beginning at 9:00 PM, there will be various brief interruptions to several back-end systems as we install critical patches. The campus file server will be unavailable for roughly 30 minutes during this time.
***Banner PROD down for critical updates starting this Saturday, August 12th at 7:00 AM***
The Production Banner Database will be down starting at 7:00 AM on Saturday morning and lasting until around 10:00 AM as we install critical Oracle security updates. During this time, ALL Production Banner services will be unavailable.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
August 2nd, 2017 — Announcement, Maintenance Announcements
With the beginning of the semester fast approaching, Computing Services has a significant amount of maintenance we must complete in the next few weeks. Below are all of the maintenance activities taking place this week:
**Planned campus network and employee telephone downtime, this Thursday from 6:00 PM to 8:00 PM**
In order to retire a component of our campus network, we must take down ALL campus networking services beginning at 6:00 PM. This will affect ALL networking, telephone and Internet services including logging in to the labs, Banner access, wireless, Internet service, employee desk telephones, etc. If you have any concerns, please contact the ASU Computing Services Helpdesk as soon as possible to let us know, x7741 or via email at computingservices@adams.edu
**9:00 PM Maintenance activities this Thursday**
Beginning at 9:00 PM, several back-end systems including several Banner systems will be intermittently unavailable as we apply security updates and patches to these systems and install new Uninterrupted Power Systems. Estimated downtime is roughly 2 hours as we perform these tasks.
***Banner PROD down for critical updates starting this Saturday, August 5th at 7:00 AM***
The Production Banner Database will be down starting at 7:00 AM on Saturday morning and lasting until around 5:00 PM as we install critical Banner updates. During this time, ALL Production Banner services will be unavailable.
**Notice of potential parking interruption near Richardson Hall Friday beginning at 9:00 AM**
Computing Services will be having a large truck parked in the small south-west parking lot of Richardson Hall to pick up of old, obsoleted equipment. Richardson Hall employees may want to park in alternate locations on Friday morning to avoid getting blocked in and to assist with the truck being able to get closer to the loading zone.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
July 26th, 2017 — Announcement, Maintenance Announcements
At 9:00 PM, Computing Services will be performing maintenance on several campus systems including the campus AD, Print, camera, and various back-end Banner servers. There will be minimal interruptions lasting approximately 30 minutes to campus services as we perform these maintenance activities.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
July 18th, 2017 — Announcement, Maintenance Announcements, System Status
The new security certificate for Banner was successfully installed by our vendor tonight. Please immediately logout of Banner INB and close the browser, then open and login with a new Banner INB browser window. If any issues are reported we will post status updates to our Computing Services blog at https://blogs.adams.edu/computing
As always, if you have any questions, please call us at x7741 or contact us via email at computingservices@adams.edu. Thank you for your patience.
July 18th, 2017 — Announcement, Maintenance Announcements, System Status
Tonight at 9 pm Banner will be unavailable for our vendor to install the new security certificate.
If the issue is not resolved tomorrow morning, you can still access Banner by continuing through the warning messages. We will post any status updates to our Computing Services blog at https://blogs.adams.edu/computing
As always, if you have any questions, please call us at x7741 or contact us via email at computingservices@adams.edu. Thanks for your patience.
