Entries Tagged 'Maintenance Announcements' ↓

Computing Services Maintenance for Thursday, June 20, 2019

At 9:00 PM, Computing Services will be performing a test of our backup Internet connection for Wireless and Residential network services.  Brief interruptions of service may occur between 9:00 PM and 10:30 PM.

Also beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus.  Employees are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities.  As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

The Banner production environment will be unavailable tonight from 9 pm to approximately midnight, while the Oracle PSU Quarterly updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc.

A campus wide message will be sent out once the system is available.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

CS Maintenance for tonight (4/25) and ERP Vendor Demo Reminder for Tomorrow, (4/26)

**Maintenance Activities**

Beginning tonight at 9:00 PM, there will be brief reboots performed on the campus events and blogs servers. User impact is expected to be minimal.

At around 5:00 AM (early Friday morning), Computing Services will be performing another full test of our new Jade Internet connection for all campus Internet traffic. No end user interruption of service is anticipated.

**Reminder- ERP Vendor Demo tomorrow in MCD 101**

As previously shared with campus, Computing Services will be hosting Workday, a vendor in the Enterprise Resource Planning market. Beginning at 8:30 AM in MCD 101, the Workday team will be doing product demonstrations and question/answer sessions. Any employees who currently interact with the Banner system are invited to attend. We hope to see you there.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, April 18, 2019

At 9:00 PM, Computing Services will be performing a full test of our new Jade Internet connection for all campus Internet traffic. No end user interruption of service is anticipated.

Beginning at 9:30 PM, Computing Services will be installing critical security patches to several Banner and other back-end systems. Brief downtime to ALL Banner services and Degreeworks is anticipated, but should be limited to roughly 15 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner PROD DB Available – Saturday 4/13/19 @ 4:15 pm

Banner PROD DB Available – Saturday 04/13/2019 @ 4:15 pm

The Banner production environment is updated and available at this time. The Banner Self-Service and Web-Services are available too. The modules that were updated:

Banner 8:
 General 8.11
 AR 8.5.4.2
 Finance 8.12
 Fin Aid 8.34.1.4 (fix for CR-000165346 only)
 Fin Aid 8.35
 Student 8.17.1

Banner 8 SSB:
 Web General 8.8
 Employee Self-Service 8.15.1.1
 Fin Aid Self-Service 8.25.0.2
 Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
 Admin Common 9.3.16
 App Nav 3.1.1
 General 9.3.13
 AR 9.3.10
 Finance 9.3.11
 Fin Aid 9.3.12.1.1
 Fin Aid 9.3.13.1
 HR 9.3.10 & Pos Ctrl 9.3.10
 Student 9.3.14

Banner 9 SSB:
 General SSB 9.3
 Student Registration SSB 9.12 (COF)

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Saturday 04/13/19 @ 7 am to 5 pm

The Banner production environment will be unavailable on Saturday from 7 am to approximately 5 pm, while the Banner Quarter 1 Regulatory 2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which includes functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Banner 8:
General 8.11
AR 8.5.4.2
Finance 8.12
Fin Aid 8.34.1.4 (fix for CR-000165346 only)
Fin Aid 8.35
Student 8.17.1

Banner 8 SSB:
Web General 8.8
Employee Self-Service 8.15.1.1
Fin Aid Self-Service 8.25.0.2
Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
Admin Common 9.3.16
App Nav 3.1.1
General 9.3.13
AR 9.3.10
Finance 9.3.11
Fin Aid 9.3.12.1.1
Fin Aid 9.3.13.1
HR 9.3.10 & Pos Ctrl 9.3.10
Student 9.3.14

Banner 9 SSB:
General SSB 9.3
Student Registration SSB 9.12 (COF)

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Computing Services Maintenance for Thursday, March 28th

Beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. Brief reboots will be required to the following list of services; Banner web services, adams.edu, and the Computing Services Helpdesk system. User impact is anticipated to be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, March 21st

At 9:00 PM, Computing Services will be installing critical security patches to several back-end systems. Brief reboots will be required to the following list of services; campus blogs, events, adams.edu webserver, campus file server and the RT ticketing system. User impact is anticipated to be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, March 14th

At 9:00 PM, Computing Services will be installing critical security patches to several back-end Microsoft servers. Brief reboots will be required to the following list of services; App Xtender, Campus Logic, Network Print Server, print shop and other back-end systems. User impact is anticipated to be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

CS Maintenance tonight – Brief Internet downtime early morning Friday, March 8

Computing Services will be upgrading the firmware on the campus VoIP phones tonight at 5:30 PM. There is a chance that some phones will reboot during the process. During this reboot, computers that are plugged directly into the phones will also have a brief outage to the network. The reboots should take less than two minutes to complete.

Also, beginning at 4:30 AM Friday, March 8th and lasting until roughly 5:00 AM, Computing Services will continue our testing of our new secondary Internet connection that will result in intermittent outages to our campus Internet connection. We chose this time in order to minimize any impact to campus Internet use. This secondary link will effectively double the amount of Internet bandwidth available to campus.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services