Entries Tagged 'Maintenance Announcements' ↓

Banner PROD Available: Q2 Q3 & Regulatory Updates are Complete

Good afternoon, Adams State Banner Community.

The 2020 Banner 2nd/3rd Quarter & Regulatory Updates were deployed to the production environment today, October 24th 2020. The Banner Admin, Banner Self-Service, Degree Works, Application Xtender, Axiom applications are available at this time. Touchnet is unavailable at this time and will be available at 7:00 PM this evening.

The details on the Banner modules updated are outlined below and are in the Banner Google Calendar:

Adams State University – Banner Updates Calendar

2020 Banner 2nd/3rd Quarter Updates:
 Banner Accounts Receivable 8.7,9.3.15.0.2,9.3.16.0.4
 Banner Admin Common 9.3.22.0.5
 Banner Application Navigator 3.3.1
 Banner Document Management System 8.7.4.1
 Banner Employee Self Service 8.18, 9.12
 Banner Event Publisher 9.4
 Banner Finance 9.3.16.0.4, 9.3.17.0.1
 Banner Financial Aid 8.38.1.4, 8.38.1.5, 8.38.1.6, 8.39, 8.39.0.1, 8.39.0.2, 8.39.0.3, 9.3.22.0.5, 9.3.22.1.2
 Banner General 8.12.2,9.3.17.1.1,9.3.18.0.4
 Banner Position Control 8.18, 9.3.13.0.2
 Banner HR and Payroll 8.18, 8.18.0.1, 8.18.1.1, 9.3.15.0.4, 9.3.16.0.1
 Banner Student 8.19.1, 8.19.2, 8.19.3, 8.20, 9.3.19.0.4, 9.3.20.0.2Banner DB Upgrade 9.20, 9.21
 Banner Communication Management 9.7, 9.7.1
 Banner Extensibility 9.7
 Banner Employee Self-Service 8.18, 9.12
 Banner Finance Self-Service 8.7.0.4, 9.3, 9.4
 Banner General Self-Service 9.4, 9.5, 9.6
 Banner Faculty Self-Service 9.11, 9.12
 Banner Student Self-Service 8.7.2.9
 Banner Web General 8.8.0.1

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2020 Banner Quarterly & Regulatory Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day! Computing Services

Banner PROD Downtime + Computing Services Maintenance

This week, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details.

***Computing Services Maintenance for Thursday, 10/22***

Computing Services will be performing the following activities beginning at 9:00 PM this evening, Thursday, 10/22:

–Installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

–Installing October Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-10 minutes) and brief interruptions to network services as systems reboot.

***Banner PROD Downtime for Saturday, 10/24***

The Banner production environment will be unavailable Saturday morning, 10/24, from approximately 7:00 AM to 7:00 PM, MST, while updates for 2020 Quarters 2 and 3 are deployed to the PROD environment. During this time, ALL Banner services will be unavailable, which includes Banner 9, Self-Service, Web-Services, School Services, and DegreeWorks, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance for Wednesday, 10/21/20

Beginning at 6:00 PM this evening, and lasting approximately 2 hours, we will be updating the System Center Configuration Manager (SCCM), which pushes all Window updates, software updates, and new applications. During this time, we expect no impact to users.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 10/15/20

Beginning at 9:00 PM tomorrow evening (Thursday, 10/15/2020), Computing Services will be installing October 2020 Microsoft patches/updates to our test systems, for deployment in the near future. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance for Wed, 9/23 and Thurs, 9/24

This week, Computing Services will be performing critical maintenance tasks that are required for our various systems. See below for details.

***Computing Services Maintenance for Wednesday, 9/23***

Beginning at 12:00 PM on Wednesday, we will be restarting the proxy server as we install a new certificate. We expect minimal, if any, impact and downtime to users as this maintenance activity is performed. 

***Computing Services Maintenance for Thursday, 9/24***

Beginning at 9:00 PM on Thursday, we will be restarting the master LDAP server and moving PDUs. We expect no impact to customers while we perform these maintenance activities. 

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 9/17/20

Computing Services will be performing several maintenance activities beginning at 9:00 PM tonight, Thursday, 9/17/20:

–Installing September Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

–Installing September Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

–Performing updates to the campus LDAP systems. Although brief reboots will be required, there will be minimal interruptions to campus services as we perform these maintenance activities.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 9/10/20

Computing Services will be performing several maintenance activities beginning at 9:00 PM tomorrow, Thursday, 9/10/20:

–Installing Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day on Thursday to assist with these updates.

–Installing September 2020 Microsoft patches/updates to the test system, for possible deployment next week. We anticipate no impact for client-facing systems.

–Performing maintenance on several campus systems, including campus blogs, events, how-to and cswiki servers, mail, web database, and the campus LDAP systems. Although brief reboots will be required, there will be minimal interruptions to campus services as we perform these maintenance activities.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance for Thursday, 9/3/20

Beginning at 9:00 PM this evening, Computing Services will be making the following updates to a couple of campus backend systems:

–Installing security updates to the campus system GitLab. We anticipate no impact for client-facing systems.

–Adding TLS encryption to the campus telephone system. While we expect no outages, this update may cause brief reboots, lasting less than 5 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Important: Banner 2020 Security Releases & Q3 Updates Required ASAP

Good morning, Adams State Banner Community.

This morning we just received an urgent notice from Ellucian to immediately install the Banner 2020 Quarter 3 Updates which contain mandatory Security Patches to the Self-Service Banner Applications. This means we will need to escalate the installation of the Quarter 3 (Q3) Banner Updates to the Banner DEVL/QA/PROD environments. Also the Quarter 2 (Q2) & Quarter 3 (Q3) Banner updates will be deployed to PROD at the same time after being verified in the QA environment. We are in the process of starting the updates and determining the new schedule for the Q2/Q3 updates to be deployed to PROD.

The immediate Banner Update schedule:

DEVL: 28-Aug-20, start install and deploy the Q3 & Security updates
QA: 03-Sep-20, start install and deploy the Q3 & Security updates
PROD: TBD, install and deploy Q2/Q3 updates ASAP after Census date

Given the surprise and urgent nature of these mandatory Security updates, any testing on the Q2 updates can be halted at this time. The verification of the Banner updates can be resumed once the Q3 updates are available in QA. The campus will be updated by an email post to this BUGs Google Group thread.

Computing Services thanks you for your assistance performing the critical verification of the 2020 Banner 2nd & 3rd Quarter Updates with Security Patches. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day,

Computing Services

Important Notice_ Security Updates in Banner Self-Service

Computing Services Maintenance for Wed, 8/12 & Thurs, 8/13

***Computing Services Maintenance for Wednesday, 8/12***

Beginning at 11:00 PM this evening, and lasting approximately 1 hour, CenturyLink expects to perform a fiber cut-over related to their Verizon connection. While we expect no outages to campus services, the Verizon tower will be offline during this time, so any on-campus residents utilizing Verizon as their service provider may experience an outage to personal devices during that window. 

***Computing Services Maintenance for Thursday, 8/13***

Beginning at 9:00 PM tomorrow evening (Thursday, 8/13/2020), Computing Services will be installing August 2020 Microsoft patches/updates to our test systems, for deployment in the near future. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services