Entries Tagged 'Announcement' ↓

Computing Services Maintenance for Thursday, 2/22/24

Beginning at 9:00 PM MT tomorrow evening, we will be installing February Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also beginning at 9:00 PM MT Thursday evening, we will be installing February updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Workday Downtime and CS Maintenance this week/weekend (Feb 15-18)

***Computing Services Maintenance for Thursday, 2/15***

Beginning at 9:00 PM MT tomorrow evening (Thursday, February 15th), Computing Services will be installing February 2024 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

***Workday Downtime for Friday, 2/16 through Saturday, 2/17***

Due to quarterly planned maintenance, the Workday production tenant (includes Weekly Service Update) will be unavailable for a maximum of 11 hours beginning Friday, February 16th at 12:00 AM MT to Saturday, February 17th at 11:00 AM MT.

***Computing Services Maintenance for Sunday, 2/18***

Beginning at 1:00 PM MT on Sunday afternoon, February 18th, we will be updating the core routing firmware, which will cause a brief outage for the High rise dorms, Coronado Hall, Girault Hall, Nielsen Library, and the Computing services building. During this work, users will experience intermittent outages (5-10 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner & Degree Works Downtime and Workday Maintenance this week and early next (2/1-7/24)

***Banner PROD Downtime for Thursday, 2/1 through Friday, 2/2***

Beginning at 9:00 PM MT Thursday, 2/1, and lasting until approximately 6:00 AM MT on Friday, 2/2, the Banner Production environment will be unavailable while Oracle PSU security updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

***Workday Maintenance***

To prepare for the Workday 2024R1 Feature Release, Sandbox Preview tenants will be automatically refreshed from a copy of Production taken at 7:00 PM MT on Saturday, 2/3. 

***Degree Works PROD Downtime for Tuesday, 2/6 through Wednesday, 2/7***

Next Tuesday evening, 2/6, the Degree Works PROD environment will be unavailable starting at 1:00 AM MT until Wednesday morning at 8:00 AM MT, while Oracle security patches are deployed. During this time, ALL Degree Works services will be inaccessible.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 1/25/24

Beginning at 9:00 PM MT tomorrow evening, we will be installing January Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also beginning at 9:00 PM MT Thursday evening, we will be installing January updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 12/21/23

Beginning at 9:00 PM MT Thursday evening, we will be installing December Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also beginning at 9:00 PM MT Thursday evening, we will be installing December updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Happy holidays – we’ll see you in 2024!

Computing Services

Computing Services Maintenance for Thursday, 12/14/23

Beginning at 9:00 PM MT Thursday evening, Computing Services will be installing December 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Workday Downtime Friday PM through Saturday AM (Dec 8-9)

***Workday Downtime for Friday, 12/8 through Saturday, 12/9***

Due to monthly planned maintenance, Workday tenants will be unavailable this week as follows:

  • Production tenants will be unavailable for a maximum of 7 hours from Friday, December 8th, 12:00 AM midnight MT to Saturday, December 9th at 7:00 AM MT.
  • Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, December 8th at 7:00 PM MT to Saturday, December 9th at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 11/30/2023

***Computing Services Maintenance for Thursday, 11/30***

Beginning at 9:00 PM MT Thursday evening, we will be installing November Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also beginning at 9:00 PM MT Thursday evening, we will be installing November updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner PROD Available – Banner Q3 Updates Complete 11/18/2023

The Banner Financial Aid Updates have been deployed to the production environment this morning, Nov 18th 2023. The Banner Admin and Self-Service applications are available at this time.

Banner 2023 Q3 Updates

+ General 8.16.2, 8.16.2.1, and 8.16.2.2
+ FinAid 8.45.2, 8.46, and 8.46.0.1
+ FinAid 9.3.38

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2023 Banner Financial Aid Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day! Computing Services

Workday & Banner PROD Downtime + CS Maintenance this week (Nov 16-18)

Computing Services has several maintenance activities scheduled this week (November 16-18, 2023). See below for details:

***Computing Services Maintenance for Thursday, 11/16***

Beginning at 9:00 PM MT Thursday evening, Computing Services will be installing November 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

***Banner PROD Downtime for Thursday, 11/16 through Friday, 11/17***

Beginning at 9:00 PM MT Thursday, 11/16, the Banner production environment will be unavailable until approximately 2:00 AM MT Friday morning while Oracle PSU 3rd Quarter updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

***Workday Downtime for Friday, 11/17 through Saturday, 11/18***

Due to monthly planned maintenance, Workday tenants will be unavailable this week as follows:

  • Production tenants will be unavailable for a maximum of 7 hours from Friday, November 17th, 12:00 AM midnight MT to Saturday, November 18th at 7:00 AM MT.
  • Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, November 17th 7:00 PM MT to Saturday, November 18th at 7:00 AM MT.

***Banner PROD Downtime for Saturday, 11/18***

Beginning at 7:00 AM MT Saturday, 11/18, and lasting until approximately 10:00 AM, the Banner Production environment will be unavailable while 3rd Quarter updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services