Entries Tagged 'Announcement' ↓

Computing Services Maintenance for Thursday, 7/8/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 7/8), Computing Services will be installing security updates to the campus system GitLab. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

 

DegreeWorks Upgrade to 5.0.5.1: Unavailable on Wed 6/30/21 & Thurs 7/1/21

The Degree Works degree audit system will be unavailable on Wednesday 6/30/21 & Thursday 7/1/21 to be upgraded to the latest released version of 5.0.5.1. Assuming all goes well the Degree Works system should be available on Friday, but if issues are encountered it could take longer. An email message will be sent to campus at the end of the business day on Thursday regarding the status of the system.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 6/24/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 6/24), Computing Services will be installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation. 

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 6/17/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 6/17), Computing Services will be installing June Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions (10-15 minutes) to network services as systems reboot.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance this week (6/9-10)

This week, Computing Services will be performing the following maintenance tasks for various systems:

***Maintenance Activities for Wednesday, 6/9/21***

Beginning at 6:00 PM MST on Wednesday evening, and lasting approximately 2 hours, we will be upgrading the System Center Configuration Manager (SCCM), the system that is used to push all Window updates, software updates, and new applications. We expect no impact to users outside of Computing Services while this maintenance is performed.

***Maintenance Activities for Thursday, 6/10/21***

Beginning at 9:00 PM MST on Thursday evening, we will be installing June 2021 Microsoft patches/updates to our test systems for possible deployment next week. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner Downtime this Saturday, 6/5/21

Beginning at 7:00 AM MST Saturday, 6/5/21, and lasting until approximately 1:00 PM, the Banner Production environment will be unavailable while Quarter 1 Updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 5/27/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 5/27), Computing Services will be performing maintenance and updates on various back-end servers. During this maintenance, users may experience a brief period (10-15 minutes) of service interruption to various web services, including Banner Web Services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Banner Downtime and CS Maintenance for Thursday, 5/20

***Banner PROD Downtime and Computing Services Maintenance for Thursday, 5/20/21***

Beginning at 9:30 PM MST tomorrow evening (Thursday, 5/20), the Banner Production environment will be unavailable until approximately 2:30 AM MST Friday morning while Oracle Quarter 2 PSU updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 5/13/21

Beginning at 6:00 PM MST this evening (Thursday, 5/13), Computing Services will be updating CLEAN Address in the Banner Production environment. While this update will slightly affect the Banner Admin page, Banner Self-Service will not be impacted and minimal downtime (less than 15 minutes) is expected.

Also this evening, but beginning at 9:00 PM MST, Computing Services will be performing the following maintenance activities:

–Installing May 2021 Microsoft patches/updates to our test systems, for possible deployment next week. We anticipate no impact for client-facing systems.

–Updating the Docker Enterprise cluster. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 4/22/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 4/22), Computing Services will be installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation. 

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services