Entries Tagged 'Maintenance Announcements' ↓

Update on campus file server outage

Computing Services is still working through the rebuild and recovery process to restore access to home and shared directories. It appears that the process will take at least another hour, and will most likely run past 5:00 PM. Again, we apologize for the inconvenience, please let us know if you have any questions at x7741 or at computingservices@adams.edu

Banner PROD DB Available – Saturday 01/19/19 Updates Complete

Banner PROD DB Available – Saturday 01/19/2019

The Banner Regulatory Updates are complete in the production environment. The Banner ADMIN and Self-Service Applications are now available.

Student 8.17.0.1
Student 8.17.0.2
HR 8.15.1.2
HR 8.15.1.3
Fin Aid 8.34.1.2
HR 9.3.9.1.2
Student 9.3.13.1.1

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Saturday 01/19/19 @ 7:30 am to 10 am

Banner PROD DB Unavailable – Saturday 01/19/2019

The Banner production environment will be unavailable on Saturday from 7:30 am to approximately 10 am, while the Banner Regulatory 2018/2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Student 8.17.0.1
Student 8.17.0.2
HR 8.15.1.2
HR 8.15.1.3
Fin Aid 8.34.1.2
HR 9.3.9.1.2
Student 9.3.13.1.1

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Internet downtime on campus tonight (1/9/19) for required maintenance activities

Beginning tonight at 9:00 PM (Wednesday January 9th) and lasting until roughly 11:00 PM, Computing Services will be working to implement a new campus firewall system that will result in intermittent outages to our campus Internet connection. This is an upgraded system that is needed to address some network performance issues that we saw toward the end of the fall semester.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner Regulatory 2018 Updates Complete – PROD Available

Banner PROD DB Available – Saturday 12/22/2018 @ 12:50 pm

The Banner Regulatory Updates are complete in the PROD environment. The Banner ADMIN and Self-Service Applications are now available.

  • Common DB Upgrade 9.16.0.1
  • Admin Common 9.3.15
  • General 8.10.4 & 9.3.12
  • AR 8.5.4.1 & 9.3.9
  • Finance 8.11.1.13, 8.11.2, 8.11.2.1, & 9.3.10
  • Fin Aid 8.34.1, 8.34.1.1 & 9.3.12
  • HR 8.15.0.4, 8.15.0.5, 8.15.1, 8.15.1.1 & 9.3.9
  • Pos Ctrl 8.15.0.2 & 9.3.9
  • Employee SSB 8.15.1
  • Student 8.17 & 9.3.13

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner Regulatory 2018 Updates – PROD Unavailable Saturday 12/22/2018 from 7 am-2 pm

Banner PROD DB Unavailable – Saturday 12/22/2018

The Banner PROD environment will be unavailable on Saturday from 7 am to approximately 2 pm, while the Banner Regulatory 2018 updates are deployed to the PROD environment. The Banner PROD ADMIN and SSB web-services will be unavailable during these updates, which are web-applications such as registration, catalog, schedule, work study time entry, and unofficial transcripts. A campus wide message will be sent out when the system is back available on Saturday. The modules to be updated are:

  • Common DB Upgrade 9.16.0.1
  • Admin Common 9.3.15
  • General 8.10.4 & 9.3.12
  • AR 8.5.4.1 & 9.3.9
  • Finance 8.11.1.13, 8.11.2, 8.11.2.1, & 9.3.10
  • Fin Aid 8.34.1, 8.34.1.1 & 9.3.12
  • HR 8.15.0.4, 8.15.0.5, 8.15.1, 8.15.1.1 & 9.3.9
  • Pos Ctrl 8.15.0.2 & 9.3.9
  • Employee SSB 8.15.1
  • Student 8.17 & 9.3.13

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Oracle PSU Updates Complete: Banner PROD Available 11/10/18 @ 7:00 am

Banner PROD DB Available – Saturday 11/10/18 @ 7:00 am

The Oracle PSU Updates are complete in the Banner PROD environment. The Banner ADMIN Applications and Web-Services are now available for use.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner Oracle PSU Updates: PROD Unavailable – Fri 9 pm to Sat 9 am

Banner Oracle PSU Updates: PROD DB Unavailable – Friday 9 pm to Saturday 9 am

The Banner PROD environment will be unavailable from Friday 9 pm to Saturday from 9 am, while the Oracle PSU Database Updates are deployed to the Banner PROD system. The Banner PROD ADMIN and Web-Services will be unavailable during these updates. The Web-Services for student and staff accounts will not be available, which includes public facing web applications such as unofficial transcripts, student web-time entry, grade changes, class schedules, etc. A campus wide message will be sent out when the system is up and available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu.

CS Maintenance for tonight + Cybersecurity Tip #2

***Thursday Night Maintenance***

We have several maintenance items scheduled for this evening:

First, beginning at 7:00 PM this evening, we will be reindexing and updating App Xtender.

Then, beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus. Users are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Finally, beginning at 9:30 PM, there may be brief interruptions to several back-end systems and services as we perform updates and reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

***Cybersecurity Tip #2, It’s Everyone’s Job to Ensure Online Safety at Work***

When you are on the job, ASU’s online safety and security is a responsibility we all share. As the lines between our work and daily lives become increasingly blurred, it is more important than ever to be certain that smart cybersecurity carries over between the two. Check out this infographic from our friends at the National Cyber Security Alliance (staysafeonline.org) for some quick wins that can make you safer at work and more secure at home: NCSAM Infographic.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

New Campus Directory go-live date and CS Maintenance for Thursday, 8/30/18

Computing Services and the Public Relations and Marketing team are excited to announce that the new campus directory rollout, as mentioned in the all-campus meeting, will be live on www.adams.edu on Tuesday, September 4th. The new directory also includes a feature which allows employees to update their directory information directly. Instructions are included at the bottom of this message after our maintenance activities for this week.

****Maintenance activities for Thursday, 8/30/18****

-At 6:30 AM, all Banner Web Services and School Services will be unavailable for roughly 10 minutes as we finalize the configuration for the new campus directory.

-Beginning at 9:00 PM, all employee MAC and Windows PCs will receive critical software security patches. Users are encouraged to log out but leave their computers on to assist with the installation of these updates.

-Also beginning at 9:00 PM, we will be testing our fail-over capabilities for on-campus calling to improve system availability. There is no anticipated interruption to phone service.

-Lastly, at 9:00 PM we will be rebooting several back-end systems for maintenance which will cause brief interruptions to the CS ticketing and account management systems.

****How to update your employee information in the new campus directory (after 9/4/18)****

Once the new campus directory is live on September 4th, employees may follow these instructions to update their directory information:

-Log into Web Services on the Faculty/Staff Resources page.

-Click the Personal Information tab at the top of the screen.

-Click the Update Address(es) and Phone(s) link.

-Under the Directory Address section, click the Current link

-Make any relevant updates and changes, and click the Submit button.

**Note- Changes to the system take roughly 15 minutes to be displayed in the directory.**

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services