Entries Tagged 'Maintenance Announcements' ↓

Computing Services Maintenance for Thursday, 5/27/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 5/27), Computing Services will be performing maintenance and updates on various back-end servers. During this maintenance, users may experience a brief period (10-15 minutes) of service interruption to various web services, including Banner Web Services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Banner Downtime and CS Maintenance for Thursday, 5/20

***Banner PROD Downtime and Computing Services Maintenance for Thursday, 5/20/21***

Beginning at 9:30 PM MST tomorrow evening (Thursday, 5/20), the Banner Production environment will be unavailable until approximately 2:30 AM MST Friday morning while Oracle Quarter 2 PSU updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 5/13/21

Beginning at 6:00 PM MST this evening (Thursday, 5/13), Computing Services will be updating CLEAN Address in the Banner Production environment. While this update will slightly affect the Banner Admin page, Banner Self-Service will not be impacted and minimal downtime (less than 15 minutes) is expected.

Also this evening, but beginning at 9:00 PM MST, Computing Services will be performing the following maintenance activities:

–Installing May 2021 Microsoft patches/updates to our test systems, for possible deployment next week. We anticipate no impact for client-facing systems.

–Updating the Docker Enterprise cluster. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 4/22/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 4/22), Computing Services will be installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation. 

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 4/15/21

Beginning at 9:00 PM MST Thursday, 4/15, Computing Services will be performing the following maintenance activities:

–Installing April 2021 Microsoft patches/updates to our test systems, for possible deployment next week. We anticipate no impact for client-facing systems.

–Installing Linux updates to several back-end servers (file, FS backup, deva/gitlab, MySQL). We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance for Thursday, 3/25/21

Beginning at 9:00 PM tomorrow evening (Thursday, 3/25/21), Computing Services will be restarting the proxy servers as we install a new certificate for TouchNet. While we expect a brief interruption to TouchNet services (~5 minutes), we expect minimal, if any, impact and downtime to users as this maintenance activity is performed.

Also beginning at 9:00 PM tomorrow evening, we will be performing maintenance on the campus firewall systems and several back-end systems, including campus DMZ and DNS servers. As this maintenance is performed, users will experience very brief interruptions (less than 5 minutes) to on- and off-campus networking services (including Banner and OpenVPN) and the Internet.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance for tonight (Thursday, 3/18)

Beginning at 9:00 PM MST tonight (3/18), Computing Services will be performing the following maintenance activities:

 

–Installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation. Also, if you have any “loaner” laptops or departmental laptops that haven’t been used recently, please plug them into power, open the laptop lid, and turn them on so that they can also receive these critical security updates.

 

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu

 

Have a great day,

 

Computing Services

Computing Services Maintenance for Thursday, 3/11/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 3/11), Computing Services will be installing March 2021 Microsoft patches/updates to our test systems, for possible deployment next week. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 3/4

Beginning at 6:00 PM tomorrow evening (Thursday, 3/4/21), Computing Services will be updating CLEAN Address in the Banner Production environment. While this update will slightly affect the Banner Admin page, Banner Self-Service will not be impacted and minimal downtime (less than 15 minutes) is expected.

Also on Thursday evening, but beginning at 9:00 PM, Computing Services will be performing various updates to back-end systems which may cause users to experience intermittent outages (5-15 minutes) and/or brief interruptions (up to 30 minutes) to network services, including Banner and OpenVPN, as the maintenance is performed.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance this week (2/18-19)

This week, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details.

***Maintenance Activities for Thursday, 2/18/21***

Beginning at 9:00 PM MST tomorrow evening (Thursday, 2/18), Computing Services will be performing the following maintenance activities:

–Installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. These patches will force a reboot, so please log off and leave your computers on at the end of your work day tomorrow to assist with installation. 

–Installing February Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

–Installing security updates to the campus system GitLab. We anticipate no impact for client-facing systems.

***Maintenance Activities for Friday, 2/19/21***

Beginning at 5:00 AM MST on Friday morning, we will be moving the Cisco Unified Communications Manager (CUCM) for our campus telephone system to new servers. We expect the campus telephone system — including voicemail, fax, and the ability to make 911 emergency calls — to be down for approximately 1 hour as we make this move. During this time, if you need to make a call, please use a cell phone if available.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services