Entries Tagged 'System Status' ↓

Banner PROD Available: Q2 Q3 & Regulatory Updates are Complete

Good afternoon, Adams State Banner Community.

The 2020 Banner 2nd/3rd Quarter & Regulatory Updates were deployed to the production environment today, October 24th 2020. The Banner Admin, Banner Self-Service, Degree Works, Application Xtender, Axiom applications are available at this time. Touchnet is unavailable at this time and will be available at 7:00 PM this evening.

The details on the Banner modules updated are outlined below and are in the Banner Google Calendar:

Adams State University – Banner Updates Calendar

2020 Banner 2nd/3rd Quarter Updates:
 Banner Accounts Receivable 8.7,9.3.15.0.2,9.3.16.0.4
 Banner Admin Common 9.3.22.0.5
 Banner Application Navigator 3.3.1
 Banner Document Management System 8.7.4.1
 Banner Employee Self Service 8.18, 9.12
 Banner Event Publisher 9.4
 Banner Finance 9.3.16.0.4, 9.3.17.0.1
 Banner Financial Aid 8.38.1.4, 8.38.1.5, 8.38.1.6, 8.39, 8.39.0.1, 8.39.0.2, 8.39.0.3, 9.3.22.0.5, 9.3.22.1.2
 Banner General 8.12.2,9.3.17.1.1,9.3.18.0.4
 Banner Position Control 8.18, 9.3.13.0.2
 Banner HR and Payroll 8.18, 8.18.0.1, 8.18.1.1, 9.3.15.0.4, 9.3.16.0.1
 Banner Student 8.19.1, 8.19.2, 8.19.3, 8.20, 9.3.19.0.4, 9.3.20.0.2Banner DB Upgrade 9.20, 9.21
 Banner Communication Management 9.7, 9.7.1
 Banner Extensibility 9.7
 Banner Employee Self-Service 8.18, 9.12
 Banner Finance Self-Service 8.7.0.4, 9.3, 9.4
 Banner General Self-Service 9.4, 9.5, 9.6
 Banner Faculty Self-Service 9.11, 9.12
 Banner Student Self-Service 8.7.2.9
 Banner Web General 8.8.0.1

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2020 Banner Quarterly & Regulatory Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day! Computing Services

Banner PROD and DegreeWorks Downtime, 5/30/20

Good day, Adams State Banner Users Community.

***DegreeWorks Downtime starting Monday, 6/1/20 through Sunday, 6/14/20***
The DegreeWorks PROD environment will be unavailable Monday, 6/1, through Sunday, 6/14 while both the upgrade to DW version 5.0.3 and Oracle 19c occurs. During this time, ALL production DegreeWorks services will be inaccessible.

***Banner PROD Downtime for Saturday, 5/30/20***
The Banner Production environment will be unavailable this Saturday from 7:00 am to 5:00 pm for the Banner 2020 Quarter 1 (Phase 1) updates to be deployed to the system. The Banner PROD ADMIN and Self-Service web applications will not be available during this time. Once the updates are complete and verified a notice will be sent out to campus.

Banner 2020 Quarter 1 Updates (Phase 1):

Common DB Upgrade: 9.19, 9.19.0.1
Admin Common: 9.3.20
AppNav: 3.3
General: 8.12, 9.3.17
BAM: 9.3.16
AR: 8.6 , 9.3.14
Finance: 8.13 & 8.13.0.1, 9.3.15
Financial Aid: 8.37.3 & 8.37.3.1, 8.38, 9.3.20
Financial Aid Self-Service: 8.37.3
HR: 8.17, 9.3.14
Position Control: 8.17
Employee Self-Service: 8.17
Student: 8.19, 9.3.18
BDM: 8.7.4, 9.3.2
eTranscript: 9.2

Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Degree Work and Banner Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day! Computing Services

PROD Oracle DB 19c Upgrade: Banner Available 3/21/20 ~ 11:30 am

The Oracle 19c upgrade was successfully deployed to the Banner production environment throughout the night and verified this morning. The Banner Admin and Self-Service Applications are available at this time. If there is any issue logging into Banner, then restart your computer and retry the process in the Banner ERP. If the issue persists, then create a RT Workorder Ticket in the Banner Development & Issues queue including the parameters used, the error message, and a screenshot of the error.

Again Computing Services thanks you for your patience and understanding for the downtime to upgrade our production environment Banner Oracle database. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD Oracle DB 19c Upgrade: Unavailable Friday Night 3/20/20 through Saturday Afternoon 3/21/20

*Banner PROD Oracle DB 19c Upgrade: Unavailable Friday Night 3/20/20 through Saturday Afternoon 3/21/20*

The Banner production environment will be unavailable this Friday 3/20/20 from 8 pm until approximately Saturday noon, due to the mandatory Oracle Database 19c Upgrade. If issues are encountered, then Banner could possibly remain offline through Sunday 3/22/20. The campus will be notified if an issue is encountered and when the Banner systems are restored. All Banner Admin and Self-Service applications will be unavailable during this upgrade, which includes services such as applications, registration, attendance tracking, unofficial transcripts, tax forms, BDMS/Application Xtender processes, etc. No Blackboard services will be impacted during this Oracle Database upgrade.

Computing Services thanks you for your patience and understanding for the downtime to upgrade the Oracle Database in our production Banner environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!

Computing Services

ApplicationXender: Available on Saturday 2/29/20 @ 10 am

Greetings Banner Users Community.

The Banner ERP and ApplicationXtender PROD applications have been successfully updated this Saturday Leap Day morning. The production environment for Banner and ApplicationXtender are available for use and processing. If there is any issue logging into Banner, then close Banner, Clear your Browser Cache, and restart Banner.

Again Computing Services thanks you for your patience and understanding for the downtime to deploy the urgent Banner & AX Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD Available & AppXtender Unavailable on Saturday 2/29/20

Good afternoon, Adams State Banner Community.

This Saturday, February 29th 2020, the following updates will be done in the Banner PROD environment:

(1) 8:00 am to 9:00 am – Financial Aid 8.37.2.3 Updates for the 2021 Pell Schedule

    Banner Admin Applications will be available during this maintenance window.
    Banner Self-Service Applications will be available during this maintenance window.
    A momentary disruption to Application Navigator ~ 8:15 am.

(2) 7:00 am to 1:00 pm – BDM/ApplicationXtender (AX) 16.6 Patch 3 Upgrades

    AX will be unavailable during this maintenance window.

The month of February has the following mandatory ERP updates where the details are outlined below and are in the Banner Google Calendar: Adams State University – Banner Updates Calendar

Computing Services thanks you for your patience and understanding for the downtime to deploy the urgent Banner & AX Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Banner PROD Available: 4th Quarter Regulatory Updates – Complete

Good afternoon, Adams State Banner Community.

The 2019 Banner 4th Quarter Regulatory updates are successfully deployed to the production environment this morning. The Banner Admin and Self-Service Applications are available at this time. The details on the Banner modules updated are outlined below.

Banner 8

    General 8.11.3
    AR 8.5.7
    Finance 8.12.0.4, 8.12.0.5
    Fin Aid 8.37.2, 8.37.2.1, 8.37.2.2
    Student 8.18.2
    Banner 8 SS
    Employee SS 8.16.1.1
    Student SS 8.7.2.8
    WebTailor 8.9.1

Banner 9

    Admin Common 9.3.19.1
    General 9.3.16
    Finance 9.3.14
    Fin Aid 9.3.18
    Student 9.3.17

Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Banner & Oracle Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD Unavailable: Regulatory Updates Tomorrow 2/8/20 @ 8 am – 1 pm

Reminder Banner Updates Tomorrow Morning:
The 2019 Banner 4th Quarter Regulatory Updates are planned to be deployed to the production environment (PROD) on Saturday, 02/08/2020 starting at 8 am and hopefully completed by ~ 1 pm. The Banner Admin and Self-Service Applications will not be available during this time period.

Summary of Banner 4th Quarter 2019 Regulatory Releases:

Banner 8

    General 8.11.3
    AR 8.5.7
    Finance 8.12.0.4, 8.12.0.5
    Fin Aid 8.37.2, 8.37.2.1, 8.37.2.2
    Student 8.18.2
    Banner 8 SS
    Employee SS 8.16.1.1
    Student SS 8.7.2.8
    WebTailor 8.9.1

Banner 9

    Admin Common 9.3.19.1
    General 9.3.16
    Finance 9.3.14
    Fin Aid 9.3.18
    Student 9.3.17

Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Banner & Oracle Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!

Computing Services

Banner PROD DB Available – Saturday 09/07/2019 @ 6pm

Banner PROD DB Available – Saturday 09/07/2019 @ 6 pm

The Banner 2019 2nd Quarter Updates are complete in the PROD environment. The Banner ADMIN and Self-Service Applications are now available. 

Banner 8:

General 8.11.1
AR 8.5.4.3
Finance 8.12.0.2
Fin Aid 8.35.1, 8.35.1.1, 8.35.1.2 & 8.35.1.3
Student 8.18 & 8.18.0.1

B9 Admin:

Admin Common 9.3.17
General 9.3.14
AR 9.3.11
Finance 9.3.12
Fin Aid 9.3.14 & 9.3.14.1.1
HR Payroll 9.3.11 & Position Ctrl 9.3.11
Student 9.3.15 & 9.3.15.1.4

B9 SSB:

DB Upgrade 9.17 & 9.17.0.1
BCM 9.5.0.1 (Installed, not deployed)
General SSB 9.3
Student SSB 9.9.0.1
COF Student Reg SSB 9.12 (COF version previously installed, not deployed)
BEIS 8.4.0.2, 8.4.0.4, & 8.4.0.5 (Requires WebTailor 8.9+)
WebTailor 8.9 (Requires BEIS 8.4.0.4+)

Ethos API Install & Deploy

BEP 9.2 MANUAL INSTALL (Installed, not deployed) 
Ethos API DB Upgrade 9.16
Banner Integration API 9.16
Student API 9.16

AppXtender & BDM:

AppXtender License Key update
BDM 8.7.1.6_Hotfix (latest)
AppXtender 16.3 Patch 11
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

The Banner production environment will be unavailable tonight from 9 pm to approximately midnight, while the Oracle PSU Quarterly updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc.

A campus wide message will be sent out once the system is available.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services