Entries Tagged 'System Status' ↓

Campus Shared Directories restored, backup drives unavailable

Computing Services has restored access to S:\ and X:\ Shared and Home directories, and all users should now be able to access them. As of right now, the “Backup” Y:\ and Z:\ drives will be unavailable while we continue to work on the system.

If you continue to have issues, please first reboot your computer to see if the drives appear. If a reboot does not resolve the issue, please contact the ASU Computing Services Helpdesk at x7741 or via email at computingservices@adams.edu.

Thank you,

Computing Services 

Campus Shared Directories, ongoing issues

Computing Services has been working to resolve an issue that arose after our planned maintenance last night (Thursday, 11/4/21). At this time, many users may not be able to access their S:\ or X:\ Shared and Home directories. We are working to identify the solution for this issue, and ask for your continued patience.

We apologize for any inconvenience and impact this has caused and will notify campus once the issue is resolved.

Thank you,
Computing Services
computingservices@adams.edu

PROD Available: Banner Quarter 2 Updates Complete

The 2021 Banner Quarter 2 Updates have been deployed to the production environment this morning, July 24th 2021. The Banner Admin and Self-Service applications are available at this time.

The latest Banner 2021 Quarter 2 updates include:

Banner DB Upgrade 9.23.0.1 
Banner Access Mgmt 9.3.18.0.3 
Banner Accounts Receivable 8.8.1, 9.3.19.0.5 
Banner Admin Common 9.3.25.0.6 
Banner Employee Self Service 9.15 
Banner Ethos API DB Upgrade 9.24 
Banner Financial Aid 8.40.1.1, 9.3.26.1
Banner Finance 8.13.1.5, 9.3.21.0.3 
Banner General 8.13.1, 9.3.20.0.5 
Banner HR and Payroll 8.19.1, 9.3.19.0.4 
Banner Integration API 9.24 
Banner Student 8.21.1, 9.3.24.0.5 
Banner Student API 9.24 
Banner Student Self Service 9.16.1

Please note there is a issue when using SPAIDEN that is reported in Ellucian Case CR-000180065.

In SPAIDEN:
-If you press [Enter] after typing the 900 number, you will be taken to GOAMTCH.
-Instead, after typing the 900 number you must press the [GO] button.

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2021 Banner 2nd Quarter Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

DegreeWorks Upgrade to 5.0.5.1: Unavailable on Wed 6/30/21 & Thurs 7/1/21

The Degree Works degree audit system will be unavailable on Wednesday 6/30/21 & Thursday 7/1/21 to be upgraded to the latest released version of 5.0.5.1. Assuming all goes well the Degree Works system should be available on Friday, but if issues are encountered it could take longer. An email message will be sent to campus at the end of the business day on Thursday regarding the status of the system.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

PROD Banner Available: 2021 Quarter 1 Updates Complete

Good morning, Adams State Banner Community.

The 2021 Banner Quarter 1 Updates have been deployed to the production environment this morning, June 5th 2021. The Banner Admin and Self-Service applications are available at this time.

The Banner modules details are outlined in the Banner Google Calendar:
Adams State University – Banner Updates Calendar

The latest Banner 2021 Quarter 1 updates include:

Banner DB Upgrade 9.23
Banner Access Mgmt 9.3.17.0.5
Banner Admin Common 9.3.24.0.3
Banner App Nav 3.4
Banner Communication Management 9.7.2
Banner Document Management System 8.7.4.3

Banner Ethos API DB Upgrade 9.23
Banner Event Publisher 9.5
Banner Event Publisher Database Upgrade 9.5
Banner Extensibility 9.8

Banner Integration API 9.23
Banner Student API 9.23 Banner Accounts Receivable 8.8, 9.3.18.0.7
Banner Employee Self Service 8.19, 9.14
Banner Faculty Self Service 8.7.2.8, 9.14.1
Banner Financial Aid 8.39.2, 8.40, 9.3.24.0.3, 9.3.25.0.1
Banner Financial Aid Self Service 8.39.2
Banner Finance 8.13.1.3, 8.13.1.4, 9.3.19.0.2
Banner Finance Self Service 9.4.1
Banner General 8.13, 9.3.19.0.5
Banner General Self Service 9.8
Banner HR and Payroll 8.19, 9.3.18.0.2
Banner Position Control 8.19, 8.19.0.1, 9.3.14.0.1
Banner Student 8.21, 8.21.0.1, 9.3.23.1.2
Banner Student Self Service 9.16
Banner Student Registration Self Service (COF) 9.18

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2021 Banner 1st Quarter Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day!
Computing Services

PROD Banner Available: 2020 Quarter 4 Updates & Regulatory (Phase 2) Complete 2/6/21

Good morning, Adams State Banner Community.

The Banner Quarter 4 (Phase 2) & Regulatory Updates have been deployed to the production environment this morning, Feb 6th 2021. The Banner Admin and Self-Service applications are available at this time.

The Banner modules details are outlined in the Banner Google Calendar:
Adams State University – Banner Updates Calendar

The latest Banner Regulatory updates include:
Banner 9x Database Upgrade 9.22.0.1
Banner Employee Self-Service 8.18.1.1
Banner Ethos API DB Upgrade 9.22
Banner Financial Aid 8.39.1.1
Banner HR and Payroll 8.18.3
Banner Integration API 9.22
Banner Student API 9.22
Banner Student eTranscript 9.2.0.1

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2020 Banner 4th Quarter & Regulatory Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day!
Computing Services

PROD Banner Available: 2020 Quarter 4 Updates Complete 1/9/21 ~ 12:10 pm

Good afternoon, Adams State Banner Community.

The 2020 Banner 4th Quarter End Of Year & Regulatory Updates are deployed to the production environment today, Jan 9th 2021. The Banner Admin and Self-Service applications are available at this time. All ERP services are restored and ready to use.

Banner Components Updated:

  • Banner DB Upgrade 9.22
  • Banner Accounts Receivable 9.3.17.0.2
  • Banner Admin Common 9.3.23.0.4
  • Banner Communication Management 9.7.1.1
  • Banner Document Management System 8.7.4.2
  • Banner Employee Self Service 8.18.1, 9.13
  • Banner Extensibility 9.7.0.1
  • Banner Faculty Self Service 9.13
  • Banner Financial Aid 8.39.1, 9.3.23.0.1
  • Banner Finance 8.13.1, 8.13.1.1, 9.3.18.0.3
  • Banner General 8.12.3
  • Banner General Self Service 9.7
  • Banner HR and Payroll 8.18.2, 8.18.2.1, 9.3.17.0.3
  • Banner Student 8.20.0.1, 8.20.1, 8.20.1.1, 8.20.2, 8.20.3 , 9.3.21.0.7, 9.3.22.0.4
  • Banner Student Self Service 9.14
  • Banner Web General 8.8.0.2
  • Banner Web Tailor 8.9.1.3

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2020 Banner 4th Quarter & Regulatory Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Banner PROD Available: Q2 Q3 & Regulatory Updates are Complete

Good afternoon, Adams State Banner Community.

The 2020 Banner 2nd/3rd Quarter & Regulatory Updates were deployed to the production environment today, October 24th 2020. The Banner Admin, Banner Self-Service, Degree Works, Application Xtender, Axiom applications are available at this time. Touchnet is unavailable at this time and will be available at 7:00 PM this evening.

The details on the Banner modules updated are outlined below and are in the Banner Google Calendar:

Adams State University – Banner Updates Calendar

2020 Banner 2nd/3rd Quarter Updates:
 Banner Accounts Receivable 8.7,9.3.15.0.2,9.3.16.0.4
 Banner Admin Common 9.3.22.0.5
 Banner Application Navigator 3.3.1
 Banner Document Management System 8.7.4.1
 Banner Employee Self Service 8.18, 9.12
 Banner Event Publisher 9.4
 Banner Finance 9.3.16.0.4, 9.3.17.0.1
 Banner Financial Aid 8.38.1.4, 8.38.1.5, 8.38.1.6, 8.39, 8.39.0.1, 8.39.0.2, 8.39.0.3, 9.3.22.0.5, 9.3.22.1.2
 Banner General 8.12.2,9.3.17.1.1,9.3.18.0.4
 Banner Position Control 8.18, 9.3.13.0.2
 Banner HR and Payroll 8.18, 8.18.0.1, 8.18.1.1, 9.3.15.0.4, 9.3.16.0.1
 Banner Student 8.19.1, 8.19.2, 8.19.3, 8.20, 9.3.19.0.4, 9.3.20.0.2Banner DB Upgrade 9.20, 9.21
 Banner Communication Management 9.7, 9.7.1
 Banner Extensibility 9.7
 Banner Employee Self-Service 8.18, 9.12
 Banner Finance Self-Service 8.7.0.4, 9.3, 9.4
 Banner General Self-Service 9.4, 9.5, 9.6
 Banner Faculty Self-Service 9.11, 9.12
 Banner Student Self-Service 8.7.2.9
 Banner Web General 8.8.0.1

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2020 Banner Quarterly & Regulatory Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day! Computing Services

Banner PROD and DegreeWorks Downtime, 5/30/20

Good day, Adams State Banner Users Community.

***DegreeWorks Downtime starting Monday, 6/1/20 through Sunday, 6/14/20***
The DegreeWorks PROD environment will be unavailable Monday, 6/1, through Sunday, 6/14 while both the upgrade to DW version 5.0.3 and Oracle 19c occurs. During this time, ALL production DegreeWorks services will be inaccessible.

***Banner PROD Downtime for Saturday, 5/30/20***
The Banner Production environment will be unavailable this Saturday from 7:00 am to 5:00 pm for the Banner 2020 Quarter 1 (Phase 1) updates to be deployed to the system. The Banner PROD ADMIN and Self-Service web applications will not be available during this time. Once the updates are complete and verified a notice will be sent out to campus.

Banner 2020 Quarter 1 Updates (Phase 1):

Common DB Upgrade: 9.19, 9.19.0.1
Admin Common: 9.3.20
AppNav: 3.3
General: 8.12, 9.3.17
BAM: 9.3.16
AR: 8.6 , 9.3.14
Finance: 8.13 & 8.13.0.1, 9.3.15
Financial Aid: 8.37.3 & 8.37.3.1, 8.38, 9.3.20
Financial Aid Self-Service: 8.37.3
HR: 8.17, 9.3.14
Position Control: 8.17
Employee Self-Service: 8.17
Student: 8.19, 9.3.18
BDM: 8.7.4, 9.3.2
eTranscript: 9.2

Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Degree Work and Banner Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day! Computing Services

PROD Oracle DB 19c Upgrade: Banner Available 3/21/20 ~ 11:30 am

The Oracle 19c upgrade was successfully deployed to the Banner production environment throughout the night and verified this morning. The Banner Admin and Self-Service Applications are available at this time. If there is any issue logging into Banner, then restart your computer and retry the process in the Banner ERP. If the issue persists, then create a RT Workorder Ticket in the Banner Development & Issues queue including the parameters used, the error message, and a screenshot of the error.

Again Computing Services thanks you for your patience and understanding for the downtime to upgrade our production environment Banner Oracle database. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services