Entries Tagged 'System Status' ↓

Banner PROD Oracle DB 19c Upgrade: Unavailable Friday Night 3/20/20 through Saturday Afternoon 3/21/20

*Banner PROD Oracle DB 19c Upgrade: Unavailable Friday Night 3/20/20 through Saturday Afternoon 3/21/20*

The Banner production environment will be unavailable this Friday 3/20/20 from 8 pm until approximately Saturday noon, due to the mandatory Oracle Database 19c Upgrade. If issues are encountered, then Banner could possibly remain offline through Sunday 3/22/20. The campus will be notified if an issue is encountered and when the Banner systems are restored. All Banner Admin and Self-Service applications will be unavailable during this upgrade, which includes services such as applications, registration, attendance tracking, unofficial transcripts, tax forms, BDMS/Application Xtender processes, etc. No Blackboard services will be impacted during this Oracle Database upgrade.

Computing Services thanks you for your patience and understanding for the downtime to upgrade the Oracle Database in our production Banner environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!

Computing Services

ApplicationXender: Available on Saturday 2/29/20 @ 10 am

Greetings Banner Users Community.

The Banner ERP and ApplicationXtender PROD applications have been successfully updated this Saturday Leap Day morning. The production environment for Banner and ApplicationXtender are available for use and processing. If there is any issue logging into Banner, then close Banner, Clear your Browser Cache, and restart Banner.

Again Computing Services thanks you for your patience and understanding for the downtime to deploy the urgent Banner & AX Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD Available & AppXtender Unavailable on Saturday 2/29/20

Good afternoon, Adams State Banner Community.

This Saturday, February 29th 2020, the following updates will be done in the Banner PROD environment:

(1) 8:00 am to 9:00 am – Financial Aid 8.37.2.3 Updates for the 2021 Pell Schedule

    Banner Admin Applications will be available during this maintenance window.
    Banner Self-Service Applications will be available during this maintenance window.
    A momentary disruption to Application Navigator ~ 8:15 am.

(2) 7:00 am to 1:00 pm – BDM/ApplicationXtender (AX) 16.6 Patch 3 Upgrades

    AX will be unavailable during this maintenance window.

The month of February has the following mandatory ERP updates where the details are outlined below and are in the Banner Google Calendar: Adams State University – Banner Updates Calendar

Computing Services thanks you for your patience and understanding for the downtime to deploy the urgent Banner & AX Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Banner PROD Available: 4th Quarter Regulatory Updates – Complete

Good afternoon, Adams State Banner Community.

The 2019 Banner 4th Quarter Regulatory updates are successfully deployed to the production environment this morning. The Banner Admin and Self-Service Applications are available at this time. The details on the Banner modules updated are outlined below.

Banner 8

    General 8.11.3
    AR 8.5.7
    Finance 8.12.0.4, 8.12.0.5
    Fin Aid 8.37.2, 8.37.2.1, 8.37.2.2
    Student 8.18.2
    Banner 8 SS
    Employee SS 8.16.1.1
    Student SS 8.7.2.8
    WebTailor 8.9.1

Banner 9

    Admin Common 9.3.19.1
    General 9.3.16
    Finance 9.3.14
    Fin Aid 9.3.18
    Student 9.3.17

Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Banner & Oracle Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD Unavailable: Regulatory Updates Tomorrow 2/8/20 @ 8 am – 1 pm

Reminder Banner Updates Tomorrow Morning:
The 2019 Banner 4th Quarter Regulatory Updates are planned to be deployed to the production environment (PROD) on Saturday, 02/08/2020 starting at 8 am and hopefully completed by ~ 1 pm. The Banner Admin and Self-Service Applications will not be available during this time period.

Summary of Banner 4th Quarter 2019 Regulatory Releases:

Banner 8

    General 8.11.3
    AR 8.5.7
    Finance 8.12.0.4, 8.12.0.5
    Fin Aid 8.37.2, 8.37.2.1, 8.37.2.2
    Student 8.18.2
    Banner 8 SS
    Employee SS 8.16.1.1
    Student SS 8.7.2.8
    WebTailor 8.9.1

Banner 9

    Admin Common 9.3.19.1
    General 9.3.16
    Finance 9.3.14
    Fin Aid 9.3.18
    Student 9.3.17

Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Banner & Oracle Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!

Computing Services

Banner PROD DB Available – Saturday 09/07/2019 @ 6pm

Banner PROD DB Available – Saturday 09/07/2019 @ 6 pm

The Banner 2019 2nd Quarter Updates are complete in the PROD environment. The Banner ADMIN and Self-Service Applications are now available. 

Banner 8:

General 8.11.1
AR 8.5.4.3
Finance 8.12.0.2
Fin Aid 8.35.1, 8.35.1.1, 8.35.1.2 & 8.35.1.3
Student 8.18 & 8.18.0.1

B9 Admin:

Admin Common 9.3.17
General 9.3.14
AR 9.3.11
Finance 9.3.12
Fin Aid 9.3.14 & 9.3.14.1.1
HR Payroll 9.3.11 & Position Ctrl 9.3.11
Student 9.3.15 & 9.3.15.1.4

B9 SSB:

DB Upgrade 9.17 & 9.17.0.1
BCM 9.5.0.1 (Installed, not deployed)
General SSB 9.3
Student SSB 9.9.0.1
COF Student Reg SSB 9.12 (COF version previously installed, not deployed)
BEIS 8.4.0.2, 8.4.0.4, & 8.4.0.5 (Requires WebTailor 8.9+)
WebTailor 8.9 (Requires BEIS 8.4.0.4+)

Ethos API Install & Deploy

BEP 9.2 MANUAL INSTALL (Installed, not deployed) 
Ethos API DB Upgrade 9.16
Banner Integration API 9.16
Student API 9.16

AppXtender & BDM:

AppXtender License Key update
BDM 8.7.1.6_Hotfix (latest)
AppXtender 16.3 Patch 11
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

The Banner production environment will be unavailable tonight from 9 pm to approximately midnight, while the Oracle PSU Quarterly updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc.

A campus wide message will be sent out once the system is available.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Available – Saturday 4/13/19 @ 4:15 pm

Banner PROD DB Available – Saturday 04/13/2019 @ 4:15 pm

The Banner production environment is updated and available at this time. The Banner Self-Service and Web-Services are available too. The modules that were updated:

Banner 8:
 General 8.11
 AR 8.5.4.2
 Finance 8.12
 Fin Aid 8.34.1.4 (fix for CR-000165346 only)
 Fin Aid 8.35
 Student 8.17.1

Banner 8 SSB:
 Web General 8.8
 Employee Self-Service 8.15.1.1
 Fin Aid Self-Service 8.25.0.2
 Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
 Admin Common 9.3.16
 App Nav 3.1.1
 General 9.3.13
 AR 9.3.10
 Finance 9.3.11
 Fin Aid 9.3.12.1.1
 Fin Aid 9.3.13.1
 HR 9.3.10 & Pos Ctrl 9.3.10
 Student 9.3.14

Banner 9 SSB:
 General SSB 9.3
 Student Registration SSB 9.12 (COF)

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Saturday 04/13/19 @ 7 am to 5 pm

The Banner production environment will be unavailable on Saturday from 7 am to approximately 5 pm, while the Banner Quarter 1 Regulatory 2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which includes functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Banner 8:
General 8.11
AR 8.5.4.2
Finance 8.12
Fin Aid 8.34.1.4 (fix for CR-000165346 only)
Fin Aid 8.35
Student 8.17.1

Banner 8 SSB:
Web General 8.8
Employee Self-Service 8.15.1.1
Fin Aid Self-Service 8.25.0.2
Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
Admin Common 9.3.16
App Nav 3.1.1
General 9.3.13
AR 9.3.10
Finance 9.3.11
Fin Aid 9.3.12.1.1
Fin Aid 9.3.13.1
HR 9.3.10 & Pos Ctrl 9.3.10
Student 9.3.14

Banner 9 SSB:
General SSB 9.3
Student Registration SSB 9.12 (COF)

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Brief network and Internet outage around 12:50 PM

The campus experienced an Internet and network outage that lasted roughly 5 minutes today starting at around 12:50 PM. This was due to a misconfiguration to our Internet routing system as part of our project to add a larger capacity secondary Internet link. We’re working with the vendor to correct the issue and do not anticipate any further outages at this point.

Sorry for the inconvenience, if you have any questions, please contact our Helpdesk at x7741 or via email at computingservices@adams.edu