New Campus Directory go-live date and CS Maintenance for Thursday, 8/30/18

Computing Services and the Public Relations and Marketing team are excited to announce that the new campus directory rollout, as mentioned in the all-campus meeting, will be live on on Tuesday, September 4th. The new directory also includes a feature which allows employees to update their directory information directly. Instructions are included at the bottom of this message after our maintenance activities for this week.

****Maintenance activities for Thursday, 8/30/18****

-At 6:30 AM, all Banner Web Services and School Services will be unavailable for roughly 10 minutes as we finalize the configuration for the new campus directory.

-Beginning at 9:00 PM, all employee MAC and Windows PCs will receive critical software security patches. Users are encouraged to log out but leave their computers on to assist with the installation of these updates.

-Also beginning at 9:00 PM, we will be testing our fail-over capabilities for on-campus calling to improve system availability. There is no anticipated interruption to phone service.

-Lastly, at 9:00 PM we will be rebooting several back-end systems for maintenance which will cause brief interruptions to the CS ticketing and account management systems.

****How to update your employee information in the new campus directory (after 9/4/18)****

Once the new campus directory is live on September 4th, employees may follow these instructions to update their directory information:

-Log into Web Services on the Faculty/Staff Resources page.

-Click the Personal Information tab at the top of the screen.

-Click the Update Address(es) and Phone(s) link.

-Under the Directory Address section, click the Current link

-Make any relevant updates and changes, and click the Submit button.

**Note- Changes to the system take roughly 15 minutes to be displayed in the directory.**

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at

Have a great day,

Computing Services