Entries Tagged 'Announcement' ↓

Tonight at 9:00 PM, Computing Services will be pushing security patches and updates to campus Mac computers. Employees are encouraged to log off but leave their computers turned on in order to assist with the installation process.

Also beginning at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

Lastly, late Sunday/early Monday morning, the QA Banner environment (not PROD) will be receiving updates to the Financial Aid module. No production outages are anticipated with this maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services

**Thursday Night Maintenance**

Beginning at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. These include the Helpdesk ticketing system, the campus blog server and events server, and other back-end systems. There should be very minimal impact to campus users at this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services

**Banner Maintenance this weekend**

Beginning at 4:00 AM on Saturday, and lasting until approximately 8:00 AM, PROD Banner will be down for required Oracle system updates. During this time, ALL Banner services will be unavailable. We chose this window to minimize any impact for our customers. If you have any questions or concerns with this maintenance activity, please contact our Helpdesk at 7741.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services

**Thursday Night Maintenance**

Beginning at 9:00 PM, we will be installing updated on all MAC computers on campus. Users are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Also beginning at 9:00 PM, there will be brief interruptions to ALL networking services in McDaniel Hall as we upgrade the network switches to address a known issue.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services

**Thursday Night Maintenance**

Beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus. Users are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Also beginning at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

**Banner Maintenance this weekend**

Beginning at 2:00 AM on Saturday, and lasting until approximately 6:00 PM, PROD Banner will be down for the required 4^th Quarter updates to the Banner system. During this time, ALL Banner services will be unavailable. If you have any questions or concerns with this maintenance activity, please contact our Helpdesk at 7741.

**EverFi Data Security & Privacy Training**

In collaboration with Kari Allen in the President’s Office, ASU sent out invitations to the mandatory Data Security and Privacy Training for all employees. We have received questions asking if this is legitimate. This is a legitimate training that needs to be taken by all employees, and we appreciate the campus’s watchful eye on ensuring that this is legitimate. If you have any questions, you can always call the Computing Services Helpdesk at 7741 or email us at computingservices@adams.edu to verify these types of things.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services

At roughly 11:30 AM, Computing Services was able to restore all services and functions to the Banner Web system. There will be some follow-up maintenance that will need to take place, but we will schedule it to happen in our normal maintenance window to try to minimize further impact.

We thank you for your patience and understanding with this issue, and hope that everyone is off to a great Spring semester!

Computing Services

Beginning yesterday evening, we began experiencing issues with our BannerWeb environment. We’ve been working with our vendor to restore these services, and hope to have everything working later this afternoon if not sooner. This will affect Banner Web Services such as School Services and Faculty/Employee services intermittently as we are working to resolve the issue. This should not impact on-campus Banner Forms access and functionality. This was not a planned maintenance activity, and we apologize for the inconvenience this has caused.

If you have any questions, please call our Helpdesk at x7741 or contact us via email at computingservices@adams.edu

Thank you,
Computing Services

Beginning at 9:00 PM, campus Apple and Microsoft Windows computers will receive updates. Please log off and leave computers on when leaving work today to aid in the installation process. Failure to leave a computer on overnight could result in slow performance as updates apply themselves during daytime hours rather than overnight.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Beginning at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day and Happy New Year!

Computing Services

We have been notified by Century Link that there will be a brief (1-30 minute) outage sometime between midnight and 7:00 AM as maintenance is performed to fix issues of degraded service on our Internet circuit. We are hopeful that this outage will have a minimal impact on our customers, but wanted to let the campus know in case further issues arise.

Thanks and have a great rest of your week and Happy Holidays!

Computing Services