Beginning tonight at 9:00 PM (Wednesday January 9^th) and lasting until roughly 11:00 PM, Computing Services will be working to implement a new campus firewall system that will result in intermittent outages to our campus Internet connection. This is an upgraded system that is needed to address some network performance issues that we saw toward the end of the fall semester.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services has received an increased number of reported phishing emails being sent to ASU employees. Many of these messages are being sent in an effort to impersonate the President’s account to trick you into replying to the message or sharing information with the scammer. This is a classic example of a “spear phishing” attack, DO NOT reply to the email or contact the sender in any way.

With spear phishing emails or any other suspicious email messages, don’t reply or click links, and NEVER give out private and sensitive information, or your username and password. Instead, you can contact the ASU Computing Services Helpdesk at x7741, or via email at computingservices@adams.edu to let us know of the scam. You can also contact the sending department to verify its authenticity through other channels such as calling their office directly from the number listed in our campus directory or visit with them in person.

If something looks suspicious, it probably is. Computing Services will never ask you for your username and password, or any other sensitive personal information either by email or over the phone.

As always, if you have any questions or concerns, please don’t hesitate to contact the ASU Computing Services Helpdesk at computingservices@adams.edu, by phone at 719-587-7741 or in person at our Helpdesk on campus.

Computing Services

Banner PROD DB Available – Saturday 11/10/18 @ 7:00 am

The Oracle PSU Updates are complete in the Banner PROD environment. The Banner ADMIN Applications and Web-Services are now available for use.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner Oracle PSU Updates: PROD DB Unavailable – Friday 9 pm to Saturday 9 am

The Banner PROD environment will be unavailable from Friday 9 pm to Saturday from 9 am, while the Oracle PSU Database Updates are deployed to the Banner PROD system. The Banner PROD ADMIN and Web-Services will be unavailable during these updates. The Web-Services for student and staff accounts will not be available, which includes public facing web applications such as unofficial transcripts, student web-time entry, grade changes, class schedules, etc. A campus wide message will be sent out when the system is up and available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu.

Cybercriminals have become quite savvy in their attempts to lure people in and get you to click on a link or open an attachment. This type of attack is called phishing. Phishing attacks use email or malicious websites (clicking on a link) to collect personal and financial information or to infect your machine with malware and viruses. Spear phishing involves highly specialized attached against specific targets or small groups of targets to collect info to collect information or gain access to systems.

You may not realize it, but you are a phishing target at school, at work, and at home. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing e-mail messages, texts, or social media posts, look for the following indicators to prevent stolen passwords, personal data, or private information.

–Beware sketchy messages. Phishy messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests, or gimmicks.
–Avoid opening links and attachments. Even if you know the sender, don’t click on links that could direct you to a bad website. And do not open attachments unless you are expecting a file from someone.
–Verify the source. Check the sender’s e-mail address to make sure it’s legitimate. If in doubt, just delete the message.

Knowing what you’re up against can help you be more secure. For some examples of phishing attempts and tips on what you can do to protect yourself, check out this quick video: https://www.youtube.com/watch?v=WpaLmeHTp3I

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

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In late August, Computing Services began phasing out individual Personal Access Codes (“PACs”) for faculty and staff for long-distance calling. Instead of assigning individual PACs to each employee, each department has been assigned a 6-digit access code that is to be used by all employees of that respective department for work-related long-distance calling. Now that departmental PACs have been in use for a couple of months, Computing Services will begin deleting individual PACs on November 1st.

In addition, current voicemail services have been modified to provide Voicemail-to-Email service to new on-campus faculty and staff by default. This service delivers voicemail messages directly to a faculty or staff member’s Adams email inbox as an audio file attachment, allowing the employee to listen to their voice messages on a desktop computer, laptop, tablet, or smartphone. This service also permits forwarding or archiving of these voicemail messages just like a typical email message.

Computing Services has plans to deprecate the old method around the holiday break, so if you still receive voicemails directly on your office phone, we encourage you to submit a work ticket to Computing Services to take advantage of the Voicemail-to-Email service. To do so, access the workorder system here: https://www.adams.edu/administration/computing/request-forms/. Scroll down to select the “Voicemail” menu option and submit your ticket, being sure to include both your office phone extension and ASU email address. Closer to the end of the semester, Computing Services will begin working with those folks who have not made the transition over to Voicemail-to-Email service.

If you have questions, please contact Computing Services at extension 7741 or via e-mail at computingservices@adams.edu.

Thanks!
Computing Services

We are now well into Cybersecurity Awareness Month and hope some of the tips we’ve shared have been helpful. This week’s topic is how to stay safe while using your mobile device.

Today’s mobile devices — including smartphones, laptops, and tablets — are as powerful and connected as any personal computer. Remember to take the same precautions on your mobile devices as you would on your computer and STOP.THINK.CONNECT.

STOP. make sure security measures are in place.
THINK. about the consequences of your actions and behaviors online.
CONNECT. and enjoy your devices with more peace of mind.

–Always use a strong password to lock your device. If your device supports encryption, be sure to enable it.
–Enable remote wiping of your device. If it is lost or stolen, you should immediately wipe the device to secure your data.
–Think before you app: review the permissions that applications request and think twice about installing the app if it needs access to all your information.
–Connect with care. Use caution when connecting to wifi hotspots.

For additional tips on protecting yourself while using your mobile device, check out this flyer from the National Cyber Security Alliance (staysafeonline.org): Safety Tips for Mobile Devices

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

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