Entries Tagged 'Announcement' ↓

***Computing Services Maintenance for Thursday, 11/21***

Beginning at 9:00 PM MT Thursday evening, we will be installing November Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day tomorrow to assist with installation.

***Workday Downtime for Friday, 11/22 through Saturday, 11/23***

Due to monthly planned maintenance, Workday tenants will be unavailable this week as follows:

• Production tenants will be unavailable for a maximum of 7 hours on Saturday, November 22nd, 12:00-7:00 AM MT.
• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, November 22nd at 7:00 PM MT to Saturday, November 23rd at 7:00 AM MT.

***Computing Services Maintenance for Tuesday, 11/26***

Beginning at 5:30 PM MT next Tuesday, November 26th, Computing Services will be updating PaperCut, the institution’s print management software. All print services will be down for approximately one hour while this maintenance is performed.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please contact ASU’s Computing Services Helpdesk at (719) 587-7741 or computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Thursday, 10/17***

Beginning at 9:00 PM MT Thursday evening, we will be installing October Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also, beginning at 9:00 PM MT Thursday evening, we will be installing October updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

***Workday Downtime for Saturday, 10/19***

Due to quarterly planned maintenance, the Workday production tenant will be unavailable for a maximum of 11 hours on Saturday, October 19th, 12:00-11:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please contact the Computing Services Helpdesk at (719) 587-7741 or computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Wednesday, 10/2***

Beginning at 6:00 PM MT this evening, Computing Services will be relocating the Ceph back-end storage servers to the Richardson Hall Data Center. While no downtime is expected during this maintenance, we anticipate some decrease in performance as servers restart.

***Workday Downtime for Friday, 10/4 through Saturday, 10/5***

Due to quarterly planned maintenance, non-production Workday tenants will be unavailable this week as follows:

• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 16 hours beginning Friday, October 4th at 7:00 PM MT to Saturday, October 5th at 11:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please contact the Computing Services Helpdesk at (719) 587-7741 or computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MT Thursday evening, we will be installing September 2024 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Thursday, 8/29***

Beginning at 9:00 PM MT Thursday evening, we will be installing August Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also, beginning at 9:00 PM MT Thursday evening, we will be installing August updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

***Workday Downtime for Friday, 8/30 through Saturday, 8/31***

Due to regular weekly maintenance, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours on Saturday, August 31st, 12:00-3:00 AM MT.

• Non-Production tenants will be unavailable for a maximum of 12 hours beginning Friday, August 30th 23rd at 7:00 PM MT to Saturday, August 31st at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Due to regular weekly maintenance, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours beginning Friday, August 23rd at 12:00 AM MT to Saturday, August 24th at 3:00 AM MT.

• Non-Production tenants will be unavailable for a maximum of 12 hours beginning Friday, August 23rd at 7:00 PM MT to Saturday, August 24th at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Workday Downtime for Friday, 8/16 through Saturday, 8/17***

Due to regular weekly maintenance, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours beginning Friday, August 16th at 12:00 AM MT to Saturday, August 17th at 3:00 AM MT.

• Non-Production tenants will be unavailable for a maximum of 12 hours beginning Friday, August 16th at 7:00 PM MT to Saturday, August 17th at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Workday Downtime for Friday, 8/2 through Saturday, 8/3***

Due to regular weekly maintenance, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours beginning Friday, August 2nd at 12:00 AM MT to Saturday, August 3rd at 3:00 AM MT.

• Non-Production tenants will be unavailable for a maximum of 12 hours beginning Friday, August 2nd at  7:00 PM MT to Saturday, August 3rd at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Banner PROD & Degree Works Downtime this week/weekend***

Oracle PSU updates are scheduled to be deployed to our Banner and Degree Works environments this week as follows:

• Banner PROD will be unavailable for ~10 hours beginning Thursday, July 25th, at 9:00 PM MT to Friday, July 26th at 7:00 AM MT. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.
• Degree Works PROD will be unavailable for ~11 hours beginning Sunday, July 28th, at 11:00 AM MT to Monday, July 29th, at 7:00 AM MT. During this time, ALL Degree Works services will be inaccessible.

***Workday Downtime for Friday, 7/26 through Saturday, 7/27***

Due to regular weekly maintenance, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours beginning Friday, July 26th at 12:00 AM MT to Saturday, July 27th at 3:00 AM MT.
• Non-Production tenants will be unavailable for a maximum of 12 hours beginning Friday, July 26th at  7:00 PM MT to Saturday, July 27th at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Banner PROD & Degree Works Downtime in July***

Oracle PSU updates are scheduled to be deployed to our Banner and Degree Works environments at various points during the next few weeks as follows:

• Banner DEVL will be unavailable for ~10 hours beginning Thursday, July 18th, at 9:00 PM MT to Friday, July 19th at 7:00 AM MT. We expect no impact to users outside of Computing Services.

• Banner QA will be unavailable for ~10 hours beginning next Tuesday, July 23rd, at 9:00 PM MT to Wednesday, July 24th at 7:00 AM MT.

• Banner PROD will be unavailable for ~10 hours beginning Thursday, July 25th, at 9:00 PM MT to Friday, July 26th at 7:00 AM MT. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

• Degree Works PROD will be unavailable for ~11 hours beginning Sunday, July 28th, at 11:00 AM MT to Monday, July 29th, at 7:00 AM MT. During this time, ALL Degree Works services will be inaccessible.

***Computing Services Maintenance for Thursday, 7/18***

Beginning at 9:00 PM MT Thursday evening, we will be installing July Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also, beginning at 9:00 PM MT Thursday evening, we will be installing July updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services