January 5th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, iTunes, Chrome and Firefox. Employee MAC computers will receive updates to the Operating System, Office, Firefox, Chrome and Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, Computing Services will be installing updates on several back-end systems. Brief reboots will occur, but impact for our customers is expected to be minimal.
***Banner PROD down for Maintenance this Saturday, 1/7/17***
The Production Banner Database will be down for most of Saturday as required AR and Finance updates are installed on the system. During this time, ALL Banner services will be unavailable.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day, and welcome back!
Computing Services
December 1st, 2016 — Announcement, Maintenance Announcements
**This will be the last planned maintenance night until after finals week and grades are turned in.
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Google Chrome, Firefox, Thunderbird, Flash and Acrobat Reader. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, Computing Services will be installing updates on several back-end systems. Brief reboots will occur, but impact for our customers is expected to be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
November 3rd, 2016 — Announcement, Maintenance Announcements
**Maintenance for tonight, 11/3/16**
Beginning at 8:45 PM, ALL Banner systems will be down for roughly three hours as we perform critical patching and updates on several Banner servers.
**Banner maintenance and downtime for Saturday, 11/5/16**
Beginning at 5:00 AM, ALL Banner systems will be down as we apply PROD HR and Financial Aid upgrades to the system. Banner should be restored by roughly noon.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
October 27th, 2016 — Maintenance Announcements
**Maintenance for tonight, 10/27/16**
Beginning at 9:00 PM, Employee, Lab and TEC Classroom PCs will receive critical security updates to Windows, Google Chrome, Thunderbird, and Firefox. Also, all Mac computers will receive critical security updates to iTunes, Flash, Microsoft Office, Firefox, Thunderbird, Google Chrome, Safari and Mac OS X. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Beginning at 7:00 PM, Windows servers will be updated downtime estimated 15-30 min for install/reboots.
Some backend servers will also need updates, reboots. Estimated 30-minute downtime.
**Banner maintenance and downtime for Saturday, 10/29/16**
Beginning at 3:00 AM Banner’s PROD Student 8.9.4 & BANJSPROXY will be updated. Banner should be restored by roughly 12:00 PM.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
October 20th, 2016 — Announcement, Maintenance Announcements
In order to accommodate a few classes still in session, Computing Services will begin the Network Maintenance at 8:00 PM tonight, Thursday, October 20th.
We have also refined some of the steps involved with this maintenance, and are hoping to limit the downtime for ALL network services to roughly 1 hour.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great fall break!
Computing Services
October 19th, 2016 — Announcement, Maintenance Announcements
*Beginning at 6:00 PM this Thursday, October 20th, ALL network services will be down for roughly two hours as Computing Services implements critical system changes to improve network performance. We chose this window for maintenance due to the Fall Break, but if you have any concerns or questions, please call the ASU Computing Services Helpdesk as soon as possible at x7741 or via email at computingservices@adams.edu
Beginning at 9:00 PM, there will be very brief interruptions to network printing and a few other back-end systems as they are rebooted as part of their system maintenance.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great fall break!
Computing Services
October 13th, 2016 — Announcement, Security Tips
We are now well into National Cyber Security Awareness Month. Remember, you can always check the Stay Safe Online NCSAM website for more information and tips!
www.staysafeonline.org/ncsam
Cyber security is all about keeping your information safe, including your financial and personal information. In addition to keeping it secure, it’s important to keep it backed up!
Ever lost your phone or tablet? Ever accidentally washed a flash drive, that just happened to have an important copy of a paper? There is even malware that will lock or corrupt important documents.
A backup is a second copy of all your important files – for example, your photos, videos, and documents. Instead of storing it all in one place (like your computer), make sure you keep another copy of everything somewhere safe.
All students have free storage space on our Adams State file server, which is backed up by Computing Services every night. In addition to being accessible in the student labs, you can access your files anywhere via a web browser or mobile app.
Check out our how-to on accessing myfiles.adams.edu:
http://howto.adams.edu/index.php/Myfiles.adams.edu_-_Home_and_Shared_Network_Drives
You can also store multiple copies of your files on Google Drive. All ASU students get unlimited storage on their student Google Drive free.
drive.google.com
For more information and tips on backups, check out World Backup Day’s website:
http://www.worldbackupday.com/
If you would like more information on any of our services please let us know!
STOP. Before you use the Internet, take time to understand the risks and learn how to spot potential problems.
THINK. Take a moment to be certain the path is clear ahead. Watch for warning signs and consider how your actions online could impact your safety, as well as your friend’s and family’s.
CONNECT. Enjoy the Internet with greater confidence, knowing you’ve taken the right steps to safeguard yourself and your computer.
ASU Computing Services
computingservices@adams.edu
719-587-7741
Don’t forget to like us on Facebook
www.facebook.com/ASUComputingServices
www.facebook.com/ASUResNet
October 6th, 2016 — Announcement, Maintenance Announcements
**Maintenance for tonight, 10/6/16**
Beginning at 9:00 PM, Employee Mac computers will receive critical security updates to iTunes, Flash, Microsoft Office, Chrome, Safari and Mac OS X. Employees with Macs are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, ALL Banner systems will be down for roughly three hours as we perform critical patching and updates on several Banner servers.
**Banner maintenance and downtime for Saturday, 10/8/16**
Beginning at 5:00 AM, ALL Banner systems will be down as we apply Oracle PSU updates to the database. Banner should be restored by roughly 9:00 AM.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
October 5th, 2016 — Announcement, Security Tips
National Cybersecurity Awareness Month (NCSAM), now in its 13th year, was created to help everyone have the resources to stay safe and secure online.
STOP. THINK. CONNECT.: The Basic Steps to Online Safety and Security
Staying safer and more secure online starts with STOP. THINK. CONNECT. – the simple, actionable advice anyone can follow.
STOP: make sure security measures are in place.
THINK: about the consequences of your actions and behaviors online.
CONNECT: and enjoy the Internet.
For more tips visit www.staysafeonline.org.
First and foremost, keep in mind that technology alone will never be able to fully protect you. Attackers have learned that the easiest way to bypass even the most advanced security technology is by attacking you. If they want your password, credit card, or personal data, the easiest thing for them to do is to trick you into giving them this information. For example, they can call you pretending to be Microsoft tech support and claim that your computer is infected, when in reality they are just cyber criminals that want you to give them access to your computer. Or perhaps they will send you an email explaining that your package could not be delivered and ask you to click on a link to confirm your mailing address, when in reality they are tricking you into visiting a malicious website that will hack into your computer. This is how attacks such as Ransomware or CEO Fraud start. Ultimately, the greatest defense against attackers is you. Be suspicious. By using common sense, you can spot and stop most attacks.
Sans OUCH! October 2016 Monthly Security Awareness Newsletter
To see the OUCH! Newsletter in its entirety, as well as subscribe to more security tips please visit:
https://securingthehuman.sans.org/resources/newsletters/ouch/2016
ASU Computing Services
computingservices@adams.edu
719-587-7741
For more security tips and tech updates throughout the year, like us on Facebook!
www.facebook.com/ASUComputingServices
www.facebook.com/ASUResNet
September 29th, 2016 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, we will be applying critical security patches and upgrades to several back-end systems. These patches will require brief outages as the systems reboot, but impact to campus services should be less than 30 minutes. This includes printing in the computer labs, and also wireless services in the Student Union Building.
On Saturday beginning at 3:00 AM, the DEVL Banner system will be down for several hours for a series of upgrades. No production Banner downtime is expected.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
