Brief interruption to campus wifi services at 7:00 PM tonight (11/20)

Tonight at 7:00 PM, Computing Services will be performing required maintenance on our campus wireless system. Our hopes are that this will be minimally disruptive to our campus since most students are gone for the Thanksgiving break. The interruption to wifi should last no longer than 30 minutes.

As always, if you have any questions, please don’t hesitate to contact the ASU Computing Services Helpdesk at x7741 or at computingservices@adams.edu

Thanks and have a great week and happy holiday!

Computing Services

CS Maintenance for tonight & Reminder to Faculty regarding TEC Classroom Computer Reimaging

Beginning at 9:00 PM, ALL Banner systems will be unavailable until roughly midnight as we perform critical security patching.

***FACULTY- Notice of maintenance on PCs in all TEC Classrooms, please backup any local data***

Over the Thanksgiving week, Computing Services will be reimaging all Windows computers in the TEC Classrooms to address the slow login times that we have been seeing around campus. As part of this, if you save any files to the desktop, you will need to backup these files so that they aren’t lost in the reimaging process. If you need assistance with this, please don’t hesitate to reach out to the helpdesk for assistance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

CS Maintenance for tonight & Notice to Faculty regarding TEC Classroom Computer Reimaging

Beginning at 9:00 PM, campus MACs will receive updates to Adobe Flash, iTunes, Safari, MacOS and Chrome. All MAC users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.

Also at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

***FACULTY- Notice of maintenance on PCs in all TEC Classrooms, please backup any local data***

Over the Thanksgiving week, Computing Services will be reimaging all Windows computers in the TEC Classrooms to address the slow login times that we have been seeing around campus. As part of this, if you save any files to the desktop, you will need to backup these files so that they aren’t lost in the reimaging process. If you need assistance with this, please don’t hesitate to reach out to the helpdesk for assistance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Campus downtime for Banner and Web Services this Saturday, 11/4/17

Computing Services wants to make all students, faculty and staff aware of our scheduled maintenance taking place this Saturday. Starting at 12:00 AM and lasting until roughly 2:00 PM, ALL Banner services will be unavailable as we perform a critical Financial Aid upgrade and migration of the storage system for our Banner systems. During this time, students will be temporarily unable to login and use web services through the One Stop Student Services page for registration, etc.

We know there is never a perfect time to perform these types of upgrades, but have worked with our rDBA team to start in the early hours of the morning to reduce the impact and downtime that campus experiences.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Cyber Security: What is “Malware” and leave scam trolling to the experts…

We have all heard the term “malware” bandied about. Here is the explanation from the experts at the SANS institute:

Have you ever wanted to reply to the Nigerian Prince with a fortune to share?  Here are some tips from the expert:

PROD Banner – Restarted and Available

The PROD Banner database and server have been restarted and are functional. The systems will be closely monitored today and the campus will be notified if the system experiences any more problems and/or needs another restart. Please notify us immediately by creating a ticket at https://helpdesk.adams.edu if you encounter issues in PROD or if you did not receive your nightly scheduled cron output.

Computing Services thanks you for your patience and understanding on this critical issue. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

PROD Banner Critical Issue – Restart at 10 am Today 10/25/17

The PROD Banner database is experiencing a critical memory issue, so must be brought down and restarted. Please logout of any open Banner browser windows and out of Self-Service Banner. The restart will happen at 10 am today. The DBAs are actively troubleshooting and working on this issue. There may need to be subsequent restarts today, so we will keep the campus apprised of the database status.

Computing Services thanks you for your patience and understanding on this critical issue. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

CS Maintenance for Thursday, 10/19, 2017 & Cyber-Security Awareness Month Post #3

Beginning at 9:00 PM, campus PCs will receive updates to Windows and Java. All PC users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.

Also beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. There will be minimal interruptions to campus services as we perform these maintenance activities.

***NCSAM Post 3, Don’t get rained on in the Cloud!***

For our third post for National Cyber-Security Awareness month, we bring you some insight and education on the “cloud” and a little bit of humor:

http://blogs.adams.edu/computing/2017/10/cyber-security-dont-get-rained-on-in-the-cloud/

For all of the NCSAM posts, visit our blog:

https://blogs.adams.edu/computing

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Cyber Security: Don’t get rained on in the cloud!

Don’t get rained on in the cloud!  Follow these tips on data security in the “cloud” from the experts at the SANS Institute:

Be aware of “what is being shared with whom” and try not to be in more than one place at a time on Tuesdays…

CS Maintenance for Thursday, October 12, 2017 & Cyber-Security Awareness Month Post #2

Beginning at 9:00 PM, campus Mac computers will receive updates to Safari, Chrome, Office and Flash. All Mac users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.

Also beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. There will be minimal interruptions to campus services as we perform these maintenance activities.

***National Cyber-Security Awareness Month Post #2***

As a reminder, October is National Cyber-Security Awareness month. Below is a link to the Computing Services blog that has our kick-off post and our new post this week, called “Cyber Security: Don’t be like Billy, Jennie, or Betty.”

https://blogs.adams.edu/computing

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services