CS Maintenance for tonight (1/25), Banner Upgrades this weekend and EverFi Data Security and Privacy Training

**Thursday Night Maintenance**

Beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus. Users are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Also beginning at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

**Banner Maintenance this weekend**

Beginning at 2:00 AM on Saturday, and lasting until approximately 6:00 PM, PROD Banner will be down for the required 4th Quarter updates to the Banner system. During this time, ALL Banner services will be unavailable. If you have any questions or concerns with this maintenance activity, please contact our Helpdesk at 7741.

**EverFi Data Security & Privacy Training**

In collaboration with Kari Allen in the President’s Office, ASU sent out invitations to the mandatory Data Security and Privacy Training for all employees. We have received questions asking if this is legitimate. This is a legitimate training that needs to be taken by all employees, and we appreciate the campus’s watchful eye on ensuring that this is legitimate. If you have any questions, you can always call the Computing Services Helpdesk at 7741 or email us at computingservices@adams.edu to verify these types of things.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day,

Computing Services

All Banner Web services restored

At roughly 11:30 AM, Computing Services was able to restore all services and functions to the Banner Web system. There will be some follow-up maintenance that will need to take place, but we will schedule it to happen in our normal maintenance window to try to minimize further impact.

We thank you for your patience and understanding with this issue, and hope that everyone is off to a great Spring semester!

Computing Services

BannerWeb issues, Computing Services working to fully restore services

Beginning yesterday evening, we began experiencing issues with our BannerWeb environment. We’ve been working with our vendor to restore these services, and hope to have everything working later this afternoon if not sooner. This will affect Banner Web Services such as School Services and Faculty/Employee services intermittently as we are working to resolve the issue. This should not impact on-campus Banner Forms access and functionality. This was not a planned maintenance activity, and we apologize for the inconvenience this has caused.

If you have any questions, please call our Helpdesk at x7741 or contact us via email at computingservices@adams.edu

Thank you,
Computing Services

Computing Services Maintenance for Thursday, January 11th 2018

Beginning at 9:00 PM, campus Apple and Microsoft Windows computers will receive updates. Please log off and leave computers on when leaving work today to aid in the installation process. Failure to leave a computer on overnight could result in slow performance as updates apply themselves during daytime hours rather than overnight.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Computing Services Maintenance for Thursday, January 4th 2018

Beginning at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day and Happy New Year!

Computing Services

Brief Internet Outage late tonight due to Century Link Maintenance

We have been notified by Century Link that there will be a brief (1-30 minute) outage sometime between midnight and 7:00 AM as maintenance is performed to fix issues of degraded service on our Internet circuit. We are hopeful that this outage will have a minimal impact on our customers, but wanted to let the campus know in case further issues arise.

Thanks and have a great rest of your week and Happy Holidays!

Computing Services

Computing Services Maintenance for tonight, November 30, 2017

Beginning at 9:00 PM, campus MACs will receive updates to Adobe Flash, Safari, and MacOS. All MAC users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.

Also at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Brief interruption to campus wifi services at 7:00 PM tonight (11/20)

Tonight at 7:00 PM, Computing Services will be performing required maintenance on our campus wireless system. Our hopes are that this will be minimally disruptive to our campus since most students are gone for the Thanksgiving break. The interruption to wifi should last no longer than 30 minutes.

As always, if you have any questions, please don’t hesitate to contact the ASU Computing Services Helpdesk at x7741 or at computingservices@adams.edu

Thanks and have a great week and happy holiday!

Computing Services

CS Maintenance for tonight & Reminder to Faculty regarding TEC Classroom Computer Reimaging

Beginning at 9:00 PM, ALL Banner systems will be unavailable until roughly midnight as we perform critical security patching.

***FACULTY- Notice of maintenance on PCs in all TEC Classrooms, please backup any local data***

Over the Thanksgiving week, Computing Services will be reimaging all Windows computers in the TEC Classrooms to address the slow login times that we have been seeing around campus. As part of this, if you save any files to the desktop, you will need to backup these files so that they aren’t lost in the reimaging process. If you need assistance with this, please don’t hesitate to reach out to the helpdesk for assistance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

CS Maintenance for tonight & Notice to Faculty regarding TEC Classroom Computer Reimaging

Beginning at 9:00 PM, campus MACs will receive updates to Adobe Flash, iTunes, Safari, MacOS and Chrome. All MAC users are encouraged to log off and leave their computers on when leaving work today to aid in the installation process.

Also at 9:00 PM, there will be brief interruptions to several back-end systems and services as we perform reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

***FACULTY- Notice of maintenance on PCs in all TEC Classrooms, please backup any local data***

Over the Thanksgiving week, Computing Services will be reimaging all Windows computers in the TEC Classrooms to address the slow login times that we have been seeing around campus. As part of this, if you save any files to the desktop, you will need to backup these files so that they aren’t lost in the reimaging process. If you need assistance with this, please don’t hesitate to reach out to the helpdesk for assistance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services