Computing Services Maintenance for Thursday (7/11)

**Maintenance Activities**

Beginning Thursday at 9:00 PM and lasting to roughly 10:00 PM, there will be brief outages to faculty and staff office VoIP phones. This is due to a required firmware upgrade that Computing Services will be pushing out to campus phones. When arriving at work on Friday morning, your phone should function normally. However, if you have any problems, please don’t hesitate to reach out to us by calling the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for tonight, Thursday (6/27)

**Maintenance Activities**

Beginning tonight at 9:00 PM and lasting to roughly 12:00 AM (midnight), there will be brief outages to both on-campus resources and the Internet. This is due to several maintenance activities to the campus firewall systems and several back-end systems. Throughout this time, on-campus users will experience brief periods where some services may be unavailable. All services are anticipated to be restored by 12:00 AM.

Also at 9:00 PM, all campus Mac computers will be receiving updates remotely for Flash, Firefox and Google Chrome. Mac users are encouraged to log off and leave their computers on to assist with the remote installation of these patches.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, June 20, 2019

At 9:00 PM, Computing Services will be performing a test of our backup Internet connection for Wireless and Residential network services.  Brief interruptions of service may occur between 9:00 PM and 10:30 PM.

Also beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus.  Employees are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities.  As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

The Banner production environment will be unavailable tonight from 9 pm to approximately midnight, while the Oracle PSU Quarterly updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc.

A campus wide message will be sent out once the system is available.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

CS Maintenance for tonight (4/25) and ERP Vendor Demo Reminder for Tomorrow, (4/26)

**Maintenance Activities**

Beginning tonight at 9:00 PM, there will be brief reboots performed on the campus events and blogs servers. User impact is expected to be minimal.

At around 5:00 AM (early Friday morning), Computing Services will be performing another full test of our new Jade Internet connection for all campus Internet traffic. No end user interruption of service is anticipated.

**Reminder- ERP Vendor Demo tomorrow in MCD 101**

As previously shared with campus, Computing Services will be hosting Workday, a vendor in the Enterprise Resource Planning market. Beginning at 8:30 AM in MCD 101, the Workday team will be doing product demonstrations and question/answer sessions. Any employees who currently interact with the Banner system are invited to attend. We hope to see you there.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, April 18, 2019

At 9:00 PM, Computing Services will be performing a full test of our new Jade Internet connection for all campus Internet traffic. No end user interruption of service is anticipated.

Beginning at 9:30 PM, Computing Services will be installing critical security patches to several Banner and other back-end systems. Brief downtime to ALL Banner services and Degreeworks is anticipated, but should be limited to roughly 15 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner PROD DB Available – Saturday 4/13/19 @ 4:15 pm

Banner PROD DB Available – Saturday 04/13/2019 @ 4:15 pm

The Banner production environment is updated and available at this time. The Banner Self-Service and Web-Services are available too. The modules that were updated:

Banner 8:
 General 8.11
 AR 8.5.4.2
 Finance 8.12
 Fin Aid 8.34.1.4 (fix for CR-000165346 only)
 Fin Aid 8.35
 Student 8.17.1

Banner 8 SSB:
 Web General 8.8
 Employee Self-Service 8.15.1.1
 Fin Aid Self-Service 8.25.0.2
 Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
 Admin Common 9.3.16
 App Nav 3.1.1
 General 9.3.13
 AR 9.3.10
 Finance 9.3.11
 Fin Aid 9.3.12.1.1
 Fin Aid 9.3.13.1
 HR 9.3.10 & Pos Ctrl 9.3.10
 Student 9.3.14

Banner 9 SSB:
 General SSB 9.3
 Student Registration SSB 9.12 (COF)

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Saturday 04/13/19 @ 7 am to 5 pm

The Banner production environment will be unavailable on Saturday from 7 am to approximately 5 pm, while the Banner Quarter 1 Regulatory 2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which includes functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Banner 8:
General 8.11
AR 8.5.4.2
Finance 8.12
Fin Aid 8.34.1.4 (fix for CR-000165346 only)
Fin Aid 8.35
Student 8.17.1

Banner 8 SSB:
Web General 8.8
Employee Self-Service 8.15.1.1
Fin Aid Self-Service 8.25.0.2
Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
Admin Common 9.3.16
App Nav 3.1.1
General 9.3.13
AR 9.3.10
Finance 9.3.11
Fin Aid 9.3.12.1.1
Fin Aid 9.3.13.1
HR 9.3.10 & Pos Ctrl 9.3.10
Student 9.3.14

Banner 9 SSB:
General SSB 9.3
Student Registration SSB 9.12 (COF)

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Computing Services Maintenance for Thursday, March 28th

Beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. Brief reboots will be required to the following list of services; Banner web services, adams.edu, and the Computing Services Helpdesk system. User impact is anticipated to be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Important Copyright Notice and Information for Students

As the spring semester presses on, I’m writing to remind you of the risks involved with illegally downloading and/or sharing of copyrighted music, movies, games and software over the Internet. Unauthorized obtaining, sharing or offering such copyrighted material is illegal and in violation of U.S. copyright law. If caught, you may face severe civil and criminal penalties, including prison and monetary damages. Anyone found to have infringed a copyrighted work may be liable for statutory damages of up to $30,000 for each work and, if found to be willful, that amount may be increased up to $150,000 for each work infringed. Movie and recording companies actively monitor the Internet to identify individuals who are illegally downloading and/or sharing movies and music via peer-to-peer networks.

ASU fully complies with Federal law and takes prompt action when notified that one of its students may be illegally downloading and/or sharing copyrighted material. University Policy 500-008, Unauthorized Downloading and File Sharing of Copyrighted Digital Materials, is located on the ASU Computing Services Website in the Policies section, at https://www.adams.edu/administration/computing/. If caught, ASU penalties could include loss of access to the campus computer network, disciplinary action and in extreme cases, expulsion from the University.

You may think that the large movie or recording companies won’t bother prosecuting a single university student downloading or sharing copyrighted material. Think again. Organizations such as the Recording Industry Association of America are serious about protecting their copyrighted material. In 2009, a Boston University graduate student was ordered to pay $675,000 for illegally downloading and distributing 30 songs. This comes out to $22,500, per incident, of copyright infringement. There are a number of online sources that provide legal alternatives for downloading or otherwise acquiring copyrighted material. A listing of many of these sites can be found at: http://www.educause.edu/legalcontent.

If you have specific questions regarding ASU’s Unauthorized Downloading and File Sharing Policy please contact the ASU Computing Services Help Desk at 587-7741 or via email at computingservices@adams.edu.

Thanks and have a great rest of the semester!