Beware of Phishing Email Attacks on Campus

Computing Services has received an increased number of reported phishing emails being sent to ASU employees. Many of these messages are being sent in an effort to impersonate the President’s account to trick you into replying to the message or sharing information with the scammer. This is a classic example of a “spear phishing” attack, DO NOT reply to the email or contact the sender in any way.

With spear phishing emails or any other suspicious email messages, don’t reply or click links, and NEVER give out private and sensitive information, or your username and password. Instead, you can contact the ASU Computing Services Helpdesk at x7741, or via email at computingservices@adams.edu to let us know of the scam. You can also contact the sending department to verify its authenticity through other channels such as calling their office directly from the number listed in our campus directory or visit with them in person.

If something looks suspicious, it probably is. Computing Services will never ask you for your username and password, or any other sensitive personal information either by email or over the phone.

As always, if you have any questions or concerns, please don’t hesitate to contact the ASU Computing Services Helpdesk at computingservices@adams.edu, by phone at 719-587-7741 or in person at our Helpdesk on campus.

Computing Services

Oracle PSU Updates Complete: Banner PROD Available 11/10/18 @ 7:00 am

Banner PROD DB Available – Saturday 11/10/18 @ 7:00 am

The Oracle PSU Updates are complete in the Banner PROD environment. The Banner ADMIN Applications and Web-Services are now available for use.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner Oracle PSU Updates: PROD Unavailable – Fri 9 pm to Sat 9 am

Banner Oracle PSU Updates: PROD DB Unavailable – Friday 9 pm to Saturday 9 am

The Banner PROD environment will be unavailable from Friday 9 pm to Saturday from 9 am, while the Oracle PSU Database Updates are deployed to the Banner PROD system. The Banner PROD ADMIN and Web-Services will be unavailable during these updates. The Web-Services for student and staff accounts will not be available, which includes public facing web applications such as unofficial transcripts, student web-time entry, grade changes, class schedules, etc. A campus wide message will be sent out when the system is up and available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu.

Cybersecurity Tip #5 – It’s a Hacker’s Paradise

As we close out National Cybersecurity Awareness Month on this snowy Wednesday, we hope that some of the tips we have shared have been useful. The more you know, the more you are prepared for the various threats that are out there. Whether you’re on your phone, tablet, or computer, remember that it’s our shared responsibility to protect ourselves and the university from cyber attacks. As our friends at The Security Awareness Company (thesecurityawarenesscompany.com) say, we live in a hacker’s paradise: https://youtu.be/Ov_9aA4ugP8

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

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Cybersecurity Tip #4 – Phishing: Don’t Get Hooked!

Cybercriminals have become quite savvy in their attempts to lure people in and get you to click on a link or open an attachment. This type of attack is called phishing. Phishing attacks use email or malicious websites (clicking on a link) to collect personal and financial information or to infect your machine with malware and viruses. Spear phishing involves highly specialized attached against specific targets or small groups of targets to collect info to collect information or gain access to systems.

You may not realize it, but you are a phishing target at school, at work, and at home. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing e-mail messages, texts, or social media posts, look for the following indicators to prevent stolen passwords, personal data, or private information.

Beware sketchy messages. Phishy messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests, or gimmicks.
Avoid opening links and attachments. Even if you know the sender, don’t click on links that could direct you to a bad website. And do not open attachments unless you are expecting a file from someone.
Verify the source. Check the sender’s e-mail address to make sure it’s legitimate. If in doubt, just delete the message.

Knowing what you’re up against can help you be more secure. For some examples of phishing attempts and tips on what you can do to protect yourself, check out this quick video: https://www.youtube.com/watch?v=WpaLmeHTp3I

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

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REMINDER – Deletion of individual PACs; changes in voicemail services

In late August, Computing Services began phasing out individual Personal Access Codes (“PACs”) for faculty and staff for long-distance calling. Instead of assigning individual PACs to each employee, each department has been assigned a 6-digit access code that is to be used by all employees of that respective department for work-related long-distance calling. Now that departmental PACs have been in use for a couple of months, Computing Services will begin deleting individual PACs on November 1st.

In addition, current voicemail services have been modified to provide Voicemail-to-Email service to new on-campus faculty and staff by default. This service delivers voicemail messages directly to a faculty or staff member’s Adams email inbox as an audio file attachment, allowing the employee to listen to their voice messages on a desktop computer, laptop, tablet, or smartphone. This service also permits forwarding or archiving of these voicemail messages just like a typical email message.

Computing Services has plans to deprecate the old method around the holiday break, so if you still receive voicemails directly on your office phone, we encourage you to submit a work ticket to Computing Services to take advantage of the Voicemail-to-Email service. To do so, access the workorder system here: https://www.adams.edu/administration/computing/request-forms/. Scroll down to select the “Voicemail” menu option and submit your ticket, being sure to include both your office phone extension and ASU email address. Closer to the end of the semester, Computing Services will begin working with those folks who have not made the transition over to Voicemail-to-Email service.

If you have questions, please contact Computing Services at extension 7741 or via e-mail at computingservices@adams.edu.

Thanks!
Computing Services

Cybersecurity Tip #3 – Safety Tips for Mobile Devices

We are now well into Cybersecurity Awareness Month and hope some of the tips we’ve shared have been helpful. This week’s topic is how to stay safe while using your mobile device.

Today’s mobile devices — including smartphones, laptops, and tablets — are as powerful and connected as any personal computer. Remember to take the same precautions on your mobile devices as you would on your computer and STOP.THINK.CONNECT.

STOP. make sure security measures are in place.
THINK. about the consequences of your actions and behaviors online.
CONNECT. and enjoy your devices with more peace of mind.

–Always use a strong password to lock your device. If your device supports encryption, be sure to enable it.
–Enable remote wiping of your device. If it is lost or stolen, you should immediately wipe the device to secure your data.
–Think before you app: review the permissions that applications request and think twice about installing the app if it needs access to all your information.
–Connect with care. Use caution when connecting to wifi hotspots.

For additional tips on protecting yourself while using your mobile device, check out this flyer from the National Cyber Security Alliance (staysafeonline.org): Safety Tips for Mobile Devices

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

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CS Maintenance for tonight + Cybersecurity Tip #2

***Thursday Night Maintenance***

We have several maintenance items scheduled for this evening:

First, beginning at 7:00 PM this evening, we will be reindexing and updating App Xtender.

Then, beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus. Users are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Finally, beginning at 9:30 PM, there may be brief interruptions to several back-end systems and services as we perform updates and reboots as part of the patching and maintenance process. There should be very minimal impact to campus users at this time.

***Cybersecurity Tip #2, It’s Everyone’s Job to Ensure Online Safety at Work***

When you are on the job, ASU’s online safety and security is a responsibility we all share. As the lines between our work and daily lives become increasingly blurred, it is more important than ever to be certain that smart cybersecurity carries over between the two. Check out this infographic from our friends at the National Cyber Security Alliance (staysafeonline.org) for some quick wins that can make you safer at work and more secure at home: NCSAM Infographic.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

It’s National Cybersecurity Awareness Month!

Now in its 15th year, National Cybersecurity Awareness Month (NCSAM) — observed every October — was created to help everyone have the resources to stay safe and secure online. This year’s NCSAM theme is Our Shared Responsibility.

We lead internet-connected, digital lives. From our desks and homes to on-the-go, we work, learn and play online. Even when we are not directly connected to the internet, our critical infrastructure — the vast, worldwide connection of computers, data, and websites supporting our everyday lives through financial transactions, transportation systems, healthcare records, emergency response systems, personal communications and more — impacts everyone. No individual, business or government entity is solely responsible for securing the internet. Everyone has a role in securing their part of cyberspace, including the devices and networks they use. Individual actions have a collective impact and when we use the internet safely, we make it more secure for everyone. If each of us does our part — implementing stronger security practices, raising community awareness, educating young people, or training employees — we will be a digital society safer and more resistant from attacks and more resilient if an attack occurs.

Throughout the month, we’ll provide some videos and other resources to get you thinking about what you can do to protect yourself and the university online.

An excellent first step in protecting your privacy is selecting strong passwords.

  • Passwords should be long and strong, instead of short and sweet, with a combination of lower/uppercase letters, numbers, and special characters. With all of these requirements, how do you choose a strong password that’s easy to remember? Check out this quick video for some tips: https://www.youtube.com/watch?v=IhlXtBNNuKs
  • Just as important as choosing a strong password is using unique passwords for EVERY site you visit. That way, even if a site is compromised, that password cannot be used to access your bank, credit cards, or social media sites.
  • For more tips and tricks in choosing and remembering good passwords, including a secure way (hint: it’s not a post-it note!) to store them, check out our Password Tips on our how-to: https://howto.adams.edu/Password_Tips
  • IMPORTANT: It is a violation of ASU policy to share your password with anyone. This includes logging in to a computer with your ASU account and letting someone else to use your workstation. All employees, including work studies, should use their own account.

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

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Important Copyright Notice and Information for Students

As the fall semester gets underway, I’m writing to remind you of the risks involved with illegally downloading and/or sharing of copyrighted music, movies, games and software over the Internet. Unauthorized obtaining, sharing or offering such copyrighted material is illegal and in violation of U.S. copyright law. If caught, you may face severe civil and criminal penalties, including prison and monetary damages. Anyone found to have infringed a copyrighted work may be liable for statutory damages of up to $30,000 for each work and, if found to be willful, that amount may be increased up to $150,000 for each work infringed. Movie and recording companies actively monitor the Internet to identify individuals who are illegally downloading and/or sharing movies and music via peer-to-peer networks.

ASU fully complies with Federal law and takes prompt action when notified that one of its students may be illegally downloading and/or sharing copyrighted material. University Policy 500-008, Unauthorized Downloading and File Sharing of Copyrighted Digital Materials, is located on the ASU Computing Services Website in the Policies section, at https://www.adams.edu/administration/computing/. If caught, ASU penalties could include loss of access to the campus computer network, disciplinary action and in extreme cases, expulsion from the University.

You may think that the large movie or recording companies won’t bother prosecuting a single university student downloading or sharing copyrighted material. Think again. Organizations such as the Recording Industry Association of America are serious about protecting their copyrighted material. In 2009, a Boston University graduate student was ordered to pay $675,000 for illegally downloading and distributing 30 songs. This comes out to $22,500, per incident, of copyright infringement. There are a number of online sources that provide legal alternatives for downloading or otherwise acquiring copyrighted material. A listing of many of these sites can be found at: http://www.educause.edu/legalcontent.

If you have specific questions regarding ASU’s Unauthorized Downloading and File Sharing Policy please contact the

ASU Computing Services Help Desk at 587-7741 or via email at computingservices@adams.edu.

Thanks and have a great semester!