File server restored, home and shared drives available

Computing Services was able to restore access to campus home and shared directories around 6:00 PM on Saturday. If you have any issues connecting to your X: or S:  you will need to reboot your computer. If you are still unable to access the drives, or have any additional questions, please contact us at computingservices@adams.edu or at x7741.

Thanks again for your patience with this unplanned outage and we hope you have a great week.

Computing Services

Update on campus file server outage

Computing Services is still working through the rebuild and recovery process to restore access to home and shared directories. It appears that the process will take at least another hour, and will most likely run past 5:00 PM. Again, we apologize for the inconvenience, please let us know if you have any questions at x7741 or at computingservices@adams.edu

Banner PROD DB Available – Saturday 01/19/19 Updates Complete

Banner PROD DB Available – Saturday 01/19/2019

The Banner Regulatory Updates are complete in the production environment. The Banner ADMIN and Self-Service Applications are now available.

Student 8.17.0.1
Student 8.17.0.2
HR 8.15.1.2
HR 8.15.1.3
Fin Aid 8.34.1.2
HR 9.3.9.1.2
Student 9.3.13.1.1

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Saturday 01/19/19 @ 7:30 am to 10 am

Banner PROD DB Unavailable – Saturday 01/19/2019

The Banner production environment will be unavailable on Saturday from 7:30 am to approximately 10 am, while the Banner Regulatory 2018/2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Student 8.17.0.1
Student 8.17.0.2
HR 8.15.1.2
HR 8.15.1.3
Fin Aid 8.34.1.2
HR 9.3.9.1.2
Student 9.3.13.1.1

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Internet downtime on campus tonight (1/9/19) for required maintenance activities

Beginning tonight at 9:00 PM (Wednesday January 9th) and lasting until roughly 11:00 PM, Computing Services will be working to implement a new campus firewall system that will result in intermittent outages to our campus Internet connection. This is an upgraded system that is needed to address some network performance issues that we saw toward the end of the fall semester.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner Regulatory 2018 Updates Complete – PROD Available

Banner PROD DB Available – Saturday 12/22/2018 @ 12:50 pm

The Banner Regulatory Updates are complete in the PROD environment. The Banner ADMIN and Self-Service Applications are now available.

  • Common DB Upgrade 9.16.0.1
  • Admin Common 9.3.15
  • General 8.10.4 & 9.3.12
  • AR 8.5.4.1 & 9.3.9
  • Finance 8.11.1.13, 8.11.2, 8.11.2.1, & 9.3.10
  • Fin Aid 8.34.1, 8.34.1.1 & 9.3.12
  • HR 8.15.0.4, 8.15.0.5, 8.15.1, 8.15.1.1 & 9.3.9
  • Pos Ctrl 8.15.0.2 & 9.3.9
  • Employee SSB 8.15.1
  • Student 8.17 & 9.3.13

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner Regulatory 2018 Updates – PROD Unavailable Saturday 12/22/2018 from 7 am-2 pm

Banner PROD DB Unavailable – Saturday 12/22/2018

The Banner PROD environment will be unavailable on Saturday from 7 am to approximately 2 pm, while the Banner Regulatory 2018 updates are deployed to the PROD environment. The Banner PROD ADMIN and SSB web-services will be unavailable during these updates, which are web-applications such as registration, catalog, schedule, work study time entry, and unofficial transcripts. A campus wide message will be sent out when the system is back available on Saturday. The modules to be updated are:

  • Common DB Upgrade 9.16.0.1
  • Admin Common 9.3.15
  • General 8.10.4 & 9.3.12
  • AR 8.5.4.1 & 9.3.9
  • Finance 8.11.1.13, 8.11.2, 8.11.2.1, & 9.3.10
  • Fin Aid 8.34.1, 8.34.1.1 & 9.3.12
  • HR 8.15.0.4, 8.15.0.5, 8.15.1, 8.15.1.1 & 9.3.9
  • Pos Ctrl 8.15.0.2 & 9.3.9
  • Employee SSB 8.15.1
  • Student 8.17 & 9.3.13

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Beware of Phishing Email Attacks on Campus

Computing Services has received an increased number of reported phishing emails being sent to ASU employees. Many of these messages are being sent in an effort to impersonate the President’s account to trick you into replying to the message or sharing information with the scammer. This is a classic example of a “spear phishing” attack, DO NOT reply to the email or contact the sender in any way.

With spear phishing emails or any other suspicious email messages, don’t reply or click links, and NEVER give out private and sensitive information, or your username and password. Instead, you can contact the ASU Computing Services Helpdesk at x7741, or via email at computingservices@adams.edu to let us know of the scam. You can also contact the sending department to verify its authenticity through other channels such as calling their office directly from the number listed in our campus directory or visit with them in person.

If something looks suspicious, it probably is. Computing Services will never ask you for your username and password, or any other sensitive personal information either by email or over the phone.

As always, if you have any questions or concerns, please don’t hesitate to contact the ASU Computing Services Helpdesk at computingservices@adams.edu, by phone at 719-587-7741 or in person at our Helpdesk on campus.

Computing Services

Oracle PSU Updates Complete: Banner PROD Available 11/10/18 @ 7:00 am

Banner PROD DB Available – Saturday 11/10/18 @ 7:00 am

The Oracle PSU Updates are complete in the Banner PROD environment. The Banner ADMIN Applications and Web-Services are now available for use.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner Oracle PSU Updates: PROD Unavailable – Fri 9 pm to Sat 9 am

Banner Oracle PSU Updates: PROD DB Unavailable – Friday 9 pm to Saturday 9 am

The Banner PROD environment will be unavailable from Friday 9 pm to Saturday from 9 am, while the Oracle PSU Database Updates are deployed to the Banner PROD system. The Banner PROD ADMIN and Web-Services will be unavailable during these updates. The Web-Services for student and staff accounts will not be available, which includes public facing web applications such as unofficial transcripts, student web-time entry, grade changes, class schedules, etc. A campus wide message will be sent out when the system is up and available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory maintenance activities. As always, if you have any questions, please call the Adams State Computing Services Helpdesk at x7741 or contact us via email at computingservices@adams.edu.