Entries Tagged 'Maintenance Announcements' ↓

Based on some feedback we received from campus, we’ve decided to delay the maintenance until roughly 9:00 PM tonight, so that we do not interrupt any academic activities. Thank you to those who responded and worked with us on this issue, we appreciate it.

Computing Services

In order to address an ongoing issue with our campus wireless solution, we must take down all wireless services today at 1:30 PM until roughly 2:30 PM. During this time, wireless services will be unavailable. According to our trending data, mid-afternoon is one of the least utilized times for wifi, so this will hopefully minimize the impact.

Also, beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Flash, Thunderbird, Firefox and VLC. Campus MACs will receive updates to Chrome, Java, Flash and Office. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, print server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

There will be very brief outages to the Donor 2, SQL1 Server and the Account management system as we resolve an issue with our VM infrastructure. Impact to our customers will be minimal.

Thanks for your support and understanding!

Computing Services

Beginning at 9:00 PM, Employee, lab, Mac and TEC Classroom PCs will receive critical security updates to Windows, Office, Flash, Firefox, Chrome and OSX. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the campus print server and Active Directory. Students in the labs will be unable to print during this brief maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows and Java. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 8:30 PM and lasting until roughly midnight, we will be performing maintenance on several Banner systems. ALL Banner services including Banner Web, School Services, Banner Printing, and Banner Forms will be inaccessible during this time.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, iTunes, Flash, Reader, Acrobat, Chrome, Thunderbird, Firefox, OpenOffice, and KeePass. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 8:30 PM and lasting until roughly midnight, we will be performing maintenance on several Banner systems. ALL Banner services including Banner Web, School Services, Banner Printing, and Banner Forms will be inaccessible during this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

All Banner services will be unavailable Saturday 1/16/16 beginning at 9:00 AM and lasting for approximately 3 to 4 hours. This is needed to upgrade the Human Resources system with the updated W2 requirements and the Affordable Care Act reporting.  We realize this is short notice but we have only a small window between the recent Banner Oracle 12c database conversion and the requirement to print employee W2 forms.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom Mac OSX computers will receive critical security updates to Office, Firefox, Chrome, java, iTunes, Adobe Flash, Reader, and Adobe Air. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, we will be applying security patches to our back-end Windows servers. Brief outages of less than 10 minutes will occur, with very little impact to campus services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, Firefox, Chrome, LibreOffice, iTunes, Adobe Flash, and the ASU LogMeIn Calling Card. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Tomorrow (Tuesday, November 10^th) beginning at 10:00 AM, Computing Services must perform maintenance on our wireless internet services in Coronado, Girault and the Residence at Rex. All wireless services are expected to be restored by 3:00 PM that afternoon. Although not anticipated, there is a small possibility that we encounter issues in performing the maintenance, which could cause us to need to finish the work on Wednesday and Thursday. We chose this time due to the fact that our wifi is utilized the least during these hours, as students are primarily in class during this time. We apologize for any inconvenience this may cause.

***Phishing attacks reported by students***

Adams State University student email accounts have again been the target of a phishing attack this week. Phishing emails are malicious emails where the attacker will pose as a legitimate organization to attempt to trick you into disclosing your personal information.

As a reminder, Computing Services will never ask for your username and password via email. If you do see a message asking for this information, please delete it without responding to the sender.

If you have responded to an email with your username and password please change your password immediately by going to www.adams.edu/onestop and clicking the “change your password” link.

You can also report phishing through the web interface of Gmail.

On your computer:

1. Sign in to Gmail.
2. Open the message you’d like to report.
3. At the top-right corner of the message, click the down arrow next to the “Reply” button.
4. Select Report Phishing.

If you are unsure if an email is legitimate or not, please reach out to our Helpdesk at 719-587-7741 or computingservices@adams.edu

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services