Entries Tagged 'Announcement' ↓

Computing Services was able to restore access to campus home and shared directories around 6:00 PM on Saturday. If you have any issues connecting to your X: or S:  you will need to reboot your computer. If you are still unable to access the drives, or have any additional questions, please contact us at computingservices@adams.edu or at x7741.

Thanks again for your patience with this unplanned outage and we hope you have a great week.

Computing Services

Computing Services is still working through the rebuild and recovery process to restore access to home and shared directories. It appears that the process will take at least another hour, and will most likely run past 5:00 PM. Again, we apologize for the inconvenience, please let us know if you have any questions at x7741 or at computingservices@adams.edu

Banner PROD DB Available – Saturday 01/19/2019

The Banner Regulatory Updates are complete in the production environment. The Banner ADMIN and Self-Service Applications are now available.

Student 8.17.0.1
Student 8.17.0.2
HR 8.15.1.2
HR 8.15.1.3
Fin Aid 8.34.1.2
HR 9.3.9.1.2
Student 9.3.13.1.1

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Banner PROD DB Unavailable – Saturday 01/19/2019

The Banner production environment will be unavailable on Saturday from 7:30 am to approximately 10 am, while the Banner Regulatory 2018/2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Student 8.17.0.1
Student 8.17.0.2
HR 8.15.1.2
HR 8.15.1.3
Fin Aid 8.34.1.2
HR 9.3.9.1.2
Student 9.3.13.1.1

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

Beginning tonight at 9:00 PM (Wednesday January 9^th) and lasting until roughly 11:00 PM, Computing Services will be working to implement a new campus firewall system that will result in intermittent outages to our campus Internet connection. This is an upgraded system that is needed to address some network performance issues that we saw toward the end of the fall semester.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Cybercriminals have become quite savvy in their attempts to lure people in and get you to click on a link or open an attachment. This type of attack is called phishing. Phishing attacks use email or malicious websites (clicking on a link) to collect personal and financial information or to infect your machine with malware and viruses. Spear phishing involves highly specialized attached against specific targets or small groups of targets to collect info to collect information or gain access to systems.

You may not realize it, but you are a phishing target at school, at work, and at home. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing e-mail messages, texts, or social media posts, look for the following indicators to prevent stolen passwords, personal data, or private information.

–Beware sketchy messages. Phishy messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests, or gimmicks.
–Avoid opening links and attachments. Even if you know the sender, don’t click on links that could direct you to a bad website. And do not open attachments unless you are expecting a file from someone.
–Verify the source. Check the sender’s e-mail address to make sure it’s legitimate. If in doubt, just delete the message.

Knowing what you’re up against can help you be more secure. For some examples of phishing attempts and tips on what you can do to protect yourself, check out this quick video: https://www.youtube.com/watch?v=WpaLmeHTp3I

Computing Services is here to help you with cybersecurity and answer any questions you may have. Feel free to contact us at (719) 587-7741, computingservices@adams.edu, or stop by our offices in the Computing Services building.

Thanks!
ASU Computing Services

Don’t forget to like us on Facebook!
www.facebook.com/ASUComputingServices
www.facebook.com/ASUResNet

In late August, Computing Services began phasing out individual Personal Access Codes (“PACs”) for faculty and staff for long-distance calling. Instead of assigning individual PACs to each employee, each department has been assigned a 6-digit access code that is to be used by all employees of that respective department for work-related long-distance calling. Now that departmental PACs have been in use for a couple of months, Computing Services will begin deleting individual PACs on November 1st.

In addition, current voicemail services have been modified to provide Voicemail-to-Email service to new on-campus faculty and staff by default. This service delivers voicemail messages directly to a faculty or staff member’s Adams email inbox as an audio file attachment, allowing the employee to listen to their voice messages on a desktop computer, laptop, tablet, or smartphone. This service also permits forwarding or archiving of these voicemail messages just like a typical email message.

Computing Services has plans to deprecate the old method around the holiday break, so if you still receive voicemails directly on your office phone, we encourage you to submit a work ticket to Computing Services to take advantage of the Voicemail-to-Email service. To do so, access the workorder system here: https://www.adams.edu/administration/computing/request-forms/. Scroll down to select the “Voicemail” menu option and submit your ticket, being sure to include both your office phone extension and ASU email address. Closer to the end of the semester, Computing Services will begin working with those folks who have not made the transition over to Voicemail-to-Email service.

If you have questions, please contact Computing Services at extension 7741 or via e-mail at computingservices@adams.edu.

Thanks!
Computing Services