Starting at 9:00 PM, Computing Services will be doing several updates and configuration changes on many of our back-end services. During this time, users will experience very brief outages to networking services, the most notable is the campus file server.

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Service will be doing work today to improve the reliability and capacity of the Campus Wireless Networking System.  As part of that process the main wireless networking controller will need to be reconfigured.  This reconfiguration will require rebooting the controller at least once and potentially as many as three times today.  These reboots will result in an outage of all wireless networking service on our Campus for as much as 15 minutes in some areas as both controller and access points reboot.  Services should return to normal after the system stabilizes.  This will be the only announcement today so please remind others of the situation today.  If there are any questions or concerns please contact the Help Desk at 7741. Thanks for your patience as we work to complete our preparations for the beginning of the semester.

Computing Services

***All Campus Network Outage tonight, Wednesday January 7th***

This evening, beginning at 7:00 PM and lasting until roughly 8:00 PM, ALL networking services will be unavailable as we install critical, required upgrades to the campus core router. This includes Banner systems, campus internet and wifi, and file and printing services.

***Maintenance for Thursday, January 8th***

Starting at 6:00 PM and lasting until early Friday morning, we will be upgrading the campus Computing Services Helpdesk ticketing system. During this time, customers will not be able to login to the helpdesk system to enter or check the status of their workorder tickets.

Beginning at 9:00 PM, Employee and TEC Classrooms will receive updates to Flash, Reader, Acrobat and Firefox. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, Computing Services will be applying updates to various Banner back-end servers. Brief reboots of these services will occur, but impact to our customers should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you and Happy New Year!

Computing Services

In an attempt to simplify access to Google Drive, ASU Computing Services has created a new web alias. If you open a web browser and go to http://drive.adams.edu, you will go directly to ASU’s Google Drive login. This replaces the older alias http://docs.adams.edu. If you have bookmarked this previously, you may need to update your bookmark to point to http://drive.adams.edu

***All Banner Systems Outage this Saturday, 11/22/14***

This Saturday, beginning at 8:00 AM and lasting until roughly 6:00 PM, ALL Banner systems will be unavailable as we install critical, required upgrades to the Banner infrastructure. This includes Banner Web, Forms, Self-Service Banner, School Services and any other Banner-specific systems.

***Maintenance tonight, Thursday November 20^th***

Beginning at 9:00 PM, Employee and TEC Classrooms will receive an update to iTunes as well as some critical zero-day exploit security patches. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, Computing Services will be applying security updates to various Windows and back-end servers. Brief reboots of these services will occur, but impact to our customers should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

The following maintenance activities will take place tonight, Thursday November 6th:

Beginning at 9:00 PM and lasting roughly 30 minutes, ALL Internet and Networking services will be down as we install a critical upgrade to campus Internet Firewall system.

On Friday, November 7^th at roughly 9:00 AM there will be an upgrade performed on the campus Bradford system which controls wired internet and network access in residence halls. There should be no noticeable outage due to this maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

This morning at approximately 10:30, there was a hard drive failure on our campus home and shared directory storage system. During this time, many customers may have lost connection to their home and shared directories. As of roughly 10:55, all services have been restored. If you are unable to connect to your home (x) or shared (s) drives, please reboot your computer. If you still have issues connecting, please call the helpdesk at x7741.

The following maintenance activities will take place tonight, Thursday October 30:

Employee and Tec Classrooms will receive an update to Java 7 update 71 beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of this patch and minimize any user impact.

Beginning at 9:00 PM and lasting roughly 2 hours, ALL Banner services will be down as we install an update to the Student module. Forms, Self-Service Banner, Banner printing and all other Banner services will be unavailable during this time. Also at 9:00 PM, various updates will be installed on Banner middle-tier servers.

At 9:30 PM, we will be updating the campus storage cluster which will result in a brief outage to campus home and shared directory services.

Finally, beginning at 9:00, there will be very short outages to our employee email server as we make a configuration change. This only affects those users who have not yet migrated to Gmail.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

We are now well into National Cyber Security Awareness Month. Remember, you can always check the Stay Safe Online NCSAM website for more information and tips!

www.staysafeonline.org/ncsam

Cyber security is all about keeping your information safe, including your financial and personal information. In addition to keeping it secure, its important to keep it backed up!

Ever lost your phone or tablet? Ever accidently washed a flash drive, that just happened to have an important copy of a paper?

A backup is a second copy of all your important files – for example, your family photos, home videos, documents and emails.
Instead of storing it all in one place (like your computer), you keep another copy of everything somewhere safe.

All students have free storage space on our Adams State file server, which is backed up by Computing Services every night. In addition to being accessible in the student labs, you can access your files anywhere via a web browser.

Check out our how-to on how to use it:

http://goo.gl/6OSOG6

You can also store multiple copies of your files on Google Drive. All ASU students get 30 GB on their student Google Drive free.

For more information on backups, check out World Backup Day’s website:

http://www.worldbackupday.com/

If you would like more information on any of our services please let us know!

ASU Computing Services
computingservices@adams.edu
719-587-7741

Don?t forget to like us on Facebook
www.facebook.com/ASUComputingServices
www.facebook.com/ASUResNet

NCSAM, now in its 11th year, was create to help everyone have the resources to stay safe and secure online.

Cyber security awareness is needed now more than ever! There have been many data breaches in the news recently, credit cards exposed at Target and Home Depot to the Heartbleed and Shellshock vulnerabilities.

So what can you do to protect yourself and our university online? An excellent first step in protecting your privacy is selecting strong passwords. It is important that passwords be long and strong instead of short and sweet, with a combination of numbers, special characters, and lower/uppercase letters.

With all of these requirements, how do you pick a strong password that is easy to remember? Check out this quick video to find out how!

https://www.youtube.com/watch?v=0RCsHJfHL_4

Or, check out our how-to for more tips and tricks on choosing and remembering good passwords, including a secure way to store them! (hint, its not on a sticky note)

http://howto.adams.edu/index.php/Password_Tips

Just as important as choosing a strong password is  using unique passwords for EVERY site you visit. That way even if a site does get compromised, that password can’t be used to access your bank, credit cards, or social media sites.

IMPORTANT

It is a violation of ASU policy to share your password with anyone. This includes signing into a computer with your ASU account and allowing someone else to use your workstation. All employees, including work studies, should use their own account.

If you need an account for training or an event Computing Services is happy to set one up for you!

For more tips visit www.staysafeonline.org.

ASU Computing Services

computingservices@adams.edu

719-587-7741

For more security tips and tech updates throughout the year, like us on Facebook!

www.facebook.com/ASUComputingServices

The following maintenance activities will take place tonight, Thursday October 2nd:

Employee and Tec Classrooms will receive updates to Adobe Reader, Thunderbird, and firefox beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any user impact.

Also at 9:00 PM, various updates will be installed on Banner middle-tier servers. Customer impact should be very low, with the potential for 5-10 minute outages as the servers reboot.

After 10:00 PM, there will be brief maintenance done on TEC Classrooms. Customer impact should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services