Entries Tagged 'Maintenance Announcements' ↓
November 5th, 2015 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Adobe Reader, Adobe Acrobat, Java, Thunderbird and Firefox. We will also be remotely installing operating system updates to Mac OSX computers. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also starting at 9:00 PM, we will be performing maintenance on several systems including the campus blog system, CMS and web database. The impact will be minimal, with 15-30 minute outages on these systems.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
November 2nd, 2015 — Announcement, Maintenance Announcements
Beginning at 7:30 PM, ALL Banner services including Banner Web, Self-Service Banner, Banner forms, registration and Banner printing will be down for roughly 30 minutes. This is necessary for the critical upgrade of the Financial Aid module to version 8.24.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
October 29th, 2015 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, we will be performing maintenance on several back-end systems. The impact will be very minimal as the systems will be rebooted. The file server (home and shared directories) will be down for roughly 30 minutes.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
October 15th, 2015 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, iTunes, and Quicktime. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also starting at 9:00 PM, we will be performing maintenance on several back-end systems that will require brief outages lasting roughly 10 minutes to various campus services. The impact will be very minimal, and most likely not noticed on campus.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
October 7th, 2015 — Announcement, Maintenance Announcements
During the day on both Thursday and Friday of this week, Computing Services will be performing maintenance on the wireless access points in the residence halls. During these two days, there will be intermittent outages for wifi access in the residence halls as the access points are being serviced. Our intent is to have all wireless systems fully up and operational by the end of each day and the entire maintenance completed before the weekend.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great Fall Break!
Computing Services
September 28th, 2015 — Announcement, Maintenance Announcements
Our campus cable television vendor is on campus today and tomorrow finalizing the conversion to the digital cable system for campus. This will require brief outages to campus cable tv service as we finish the necessary maintenance on the system.
If you have any questions, please contact the ASU Computing Services Helpdesk at x7741 or via email at computingservices@adams.edu
Thanks,
Computing Services
September 10th, 2015 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive updates to Adobe Acrobat, Air, Flash, Firefox and Thunderbird. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, campus users may experience brief outages to all campus network services as we install a new traffic shaper and perform critical security updates on several back-end systems. The outages should take less than 10 minutes, with the exception of the campus file server which will be down for roughly 30 minutes.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
August 7th, 2015 — Announcement, Maintenance Announcements
Last night Computing Services upgraded all campus computers from Java 7 to Java 8. If a computer was not on during the time of the install and does not yet have Java 8 you may receive the following error message:
“Internet Explorer has blocked this website from installing an Active X control”
To fix the issue please install Java 8 from the Software Center.
You may have a shortcut on the desktop for the Software Center. If you do not, you can find it in:
Start > All Programs > Microsoft System Center > Configuration Manager > System Center.
Under the “Available Software” tab, select Java 8 update 51, then select install. Note, any open web browsers will close as part of the installation.
Once the install is complete you should be able to log into Banner.
Thanks!
ASU Computing Services
August 6th, 2015 — Announcement, Maintenance Announcements
As we are quickly approaching the beginning of the fall semester, Computing Services is diligently working to complete the significant amount of maintenance and upgrades required for our campus computing systems.
***Maintenance for tonight, 8/6/15***
Beginning at 7:00 PM, ALL Banner services will be down until roughly 10:00 PM as we perform the mandatory upgrade to Banner Financial Aid 8.23 as well as an upgrade to Java 8.
Following at 9:00 PM, Employee, lab and TEC Classroom PCs will receive an upgrade to Java 8 update 51. Also, any employee computer that has not been upgraded to Office 2013 will be upgraded as well. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also starting at 9:00 PM and lasting roughly one hour, Computing Services will be performing maintenance on the campus web server. There will be very brief outages to campus web services, but should not be noticeable to our customers.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
July 16th, 2015 — Announcement, Maintenance Announcements
As we are quickly approaching the beginning of the fall semester, Computing Services is diligently working to complete the significant amount of maintenance and upgrades required for our campus computing systems.
***Maintenance for tonight, 7/16/15***
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive security updates to Microsoft Internet Explorer, iTunes and Adobe Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be performing maintenance on various campus systems. There will be very brief outages to campus network services, but should not be noticeable to our customers.
***Banner upgrades and downtime for Saturday, 7/18/15***
Beginning at 7:30 AM on this Saturday, ALL Banner services will be down until roughly 3:00 PM as we perform mandatory upgrades to several Banner modules. This includes downtime for Banner Forms, Banner Web, Student Services, and Banner printing.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Computing Services
