Entries Tagged 'Announcement' ↓
March 8th, 2023 — Announcement, Maintenance Announcements
Beginning at 9:00 PM MST Thursday evening, Computing Services will be migrating the server that hosts the System Center Configuration Manager (SCCM) (the system that is used to push all Windows updates, software updates, and new applications) and JAMF (our Apple device management system). We expect this maintenance to take ~1 hour to complete and anticipate no impact to users outside of Computing Services while the maintenance is performed.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
March 4th, 2023 — Announcement, Maintenance Announcements, System Status
The Banner Financial Aid Updates have been deployed to the production environment this morning, March 4th 2023. The Banner Admin and Self-Service applications are available at this time.
Updates to be installed in Banner PROD:
– FinAid 8.43.2.4 (needed for FinAid packaging starting in March)
Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2023 Banner Financial Aid Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day! Computing Services
March 1st, 2023 — Announcement, Maintenance Announcements
Beginning at 7:00 AM MST Saturday, and lasting until approximately 10:00 AM, the Banner Production environment will be unavailable while Financial Aid patches and security updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 22nd, 2023 — Announcement, Maintenance Announcements
Beginning at 7:00 PM MST Thursday evening, Computing Services will be performing an upgrade of TutorTrac. We anticipate an approximate downtime of 2 hours as this maintenance is performed.
Then beginning at 9:00 PM MST Thursday evening, we will be installing February Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day tomorrow to assist with installation.
Also beginning at 9:00 PM MST, we will be installing February updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 18th, 2023 — Announcement, Maintenance Announcements, System Status
The Banner Financial Aid Updates have been deployed to the production environment this morning, February 18th, 2023. The Banner Admin and Self-Service applications are available at this time.
The Banner 2023 Financial Aid updates include:
-AdminCommon: 9.3.29.3
-Finance: 8.14.3.3
-Student: 9.25.2.1
-FinAid: 8.43.1, 8.43.1.1, 8.43.2, 8.43.2.1, 8.43.2.2, 9.3.32.1
-AppNav: 3.9.0.1 Employee Self Service 8.21.0.1
Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2023 Banner Financial Aid Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day! Computing Services
February 16th, 2023 — Announcement, Maintenance Announcements
Computing Services has several maintenance items on the schedule for this week. See below for details:
***Banner PROD Downtime and CS Maintenance for Thursday, 2/16/23***
Beginning at 9:00 PM MST Thursday evening and lasting until approximately 5:00 AM Friday morning, the Banner Production environment will be unavailable while Oracle PSU security updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.
Also beginning at 9:00 PM MST Thursday evening, Computing Services will be installing February 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.
***Banner PROD Downtime for Saturday, 2/18/23***
Beginning at 7:00 AM MST Saturday, and lasting until approximately 10:00 AM, the Banner Production environment will be unavailable while Financial Aid updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 8th, 2023 — Announcement, Maintenance Announcements
***Campus Wifi Maintenance – late Thursday, 2/9 through early Friday, 2/10***
Beginning at 12:00 midnight MST Thursday evening, 2/9, and lasting until 7:00 AM MST Friday morning, 2/10, Wifi users will experience a brief interruption to wifi services. Each of the campus wireless access points (AP) will experience a brief outage (5-10 minutes) as part of the upgrade process to our Aruba wireless system, but should automatically reconnect once the AP restarts.
If you experience issues connecting to wifi on Friday morning, please reboot your devices as a first step. If you still have trouble connecting, please contact the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
January 18th, 2023 — Announcement, Maintenance Announcements
***Computing Services Maintenance for Wednesday, 1/18/23***
Beginning at 7:00 PM MST this evening, we will be performing several maintenance activities on our Xtender Production system. During this migration, users will not be able to use Xtender for approximately 4 hours while the maintenance is performed.
***Computing Services Maintenance for Thursday, 1/19/23***
Beginning at 9:00 PM MST, Thursday evening, 1/19/23, we will be installing January Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day tomorrow to assist with installation.
Also beginning at 9:00 PM MST, we will be installing January updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
January 11th, 2023 — Announcement, Maintenance Announcements
***Computing Services Maintenance for Wednesday, 1/11/23***
Beginning at 6:00 PM MST this evening, and lasting approximately 3 hours, we will be upgrading the System Center Configuration Manager (SCCM), the system used to push all Windows updates, software updates, and new applications. We expect no impact to users outside of Computing Services while this maintenance is performed
***Computing Services Maintenance for Thursday, 1/12/23***
Beginning at 9:00 PM MST Thursday evening, Computing Services will be installing January 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.
Also beginning at 9:00 PM MST Thursday evening, we will be installing January 2023 Microsoft patches/updates to our test collection of 6 computers in Computing Services. Although these updates will force a restart for these machines, we anticipate no impact for client-facing systems.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
January 7th, 2023 — Announcement, Maintenance Announcements, System Status
The 2022 Banner Quarter 4 Updates have been deployed to the production environment this morning, January 7th, 2023. The Banner Admin and Self-Service applications are available at this time.
The Banner 2022 Quarter 4 updates include:
AppNav 3.9
AdminCommon: 9.3.29.2
AR: 8.8.5.1, 8.8.5.2, 8.8.5.3, 9.3.22.2
Finance: 8.14.3, 8.14.3.1, 8.14.3.2, 9.3.25.1
General: 8.14.3, 8.14.3.1, 8.14.4, 9.3.24.1.3
HR: 8.21, 9.3.24, 9.3.24.1
Position Ctrl: 8.21, 9.3.18
Student: 8.25.1, 8.25.2, 9.3.28.2
Employee SSB 8.20.2.1, 8.21
Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2022 Banner 4th Quarter Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day! Computing Services
