Entries Tagged 'Announcement' ↓

***Workday Downtime for Friday, 4/14 through Saturday, 4/15***

Due to monthly planned maintenance, Workday tenants will be unavailable this week as follows:

• Production tenants will be unavailable for a maximum of 7 hours from Friday, April 14th, 12:00 AM midnight MST to Saturday, April 15th at 7:00 AM MST.

• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, April 14th at 7:00 PM MST to Saturday, April 15th at 7:00 AM MST.

***Computing Services Maintenance for Thursday, 4/13***

Beginning at 9:00 PM MST Thursday evening, Computing Services will be installing April Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 5:30 PM MST, Thursday evening, we will be disabling and uninstalling CLEAN Address from the Banner Production environment. During this work, users will experience a brief interruption (~15 minutes) to AppNav services as the work is performed. 

Also on Thursday evening, but beginning at 9:00 PM MST, we will be:

• Installing March updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

• Performing back-end maintenance on various back-end servers. No user interruptions are anticipated.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MST this evening, we will be installing February and March Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

Also beginning at 9:00 PM MST, we will be installing March updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Due to planned maintenance related to the 2023R1 Feature Release, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours from Friday, March 10th, 12:00 AM midnight MST to Saturday, March 11th at 3:00 AM MST. 
• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, March 10th at 7:00 PM MST to Saturday, March 11th at 7:00 AM MST.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MST Thursday evening, Computing Services will be migrating the server that hosts the System Center Configuration Manager (SCCM) (the system that is used to push all Windows updates, software updates, and new applications) and JAMF (our Apple device management system). We expect this maintenance to take ~1 hour to complete and anticipate no impact to users outside of Computing Services while the maintenance is performed.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

The Banner Financial Aid Updates have been deployed to the production environment this morning, March 4th 2023. The Banner Admin and Self-Service applications are available at this time.

Updates to be installed in Banner PROD:
– FinAid 8.43.2.4 (needed for FinAid packaging starting in March)

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2023 Banner Financial Aid Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day! Computing Services

Beginning at 7:00 AM MST Saturday, and lasting until approximately 10:00 AM, the Banner Production environment will be unavailable while Financial Aid patches and security updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 7:00 PM MST Thursday evening, Computing Services will be performing an upgrade of TutorTrac. We anticipate an approximate downtime of 2 hours as this maintenance is performed.

Then beginning at 9:00 PM MST Thursday evening, we will be installing February Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day tomorrow to assist with installation.

Also beginning at 9:00 PM MST, we will be installing February updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

The Banner Financial Aid Updates have been deployed to the production environment this morning, February 18th, 2023. The Banner Admin and Self-Service applications are available at this time.

The Banner 2023 Financial Aid updates include:
-AdminCommon: 9.3.29.3
-Finance: 8.14.3.3
-Student: 9.25.2.1
-FinAid: 8.43.1, 8.43.1.1, 8.43.2, 8.43.2.1, 8.43.2.2, 9.3.32.1
-AppNav: 3.9.0.1 Employee Self Service 8.21.0.1

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2023 Banner Financial Aid Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day! Computing Services

Computing Services has several maintenance items on the schedule for this week. See below for details:

***Banner PROD Downtime and CS Maintenance for Thursday, 2/16/23***

Beginning at 9:00 PM MST Thursday evening and lasting until approximately 5:00 AM Friday morning, the Banner Production environment will be unavailable while Oracle PSU security updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Also beginning at 9:00 PM MST Thursday evening, Computing Services will be installing February 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

***Banner PROD Downtime for Saturday, 2/18/23***

Beginning at 7:00 AM MST Saturday, and lasting until approximately 10:00 AM, the Banner Production environment will be unavailable while Financial Aid updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services