Entries Tagged 'Announcement' ↓

Computing Services Maintenance for today, Thursday, May 19, 2016

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Acrobat, Flash, Reader, Shockwave, Chrome, Firefox, Thunderbird, VLC, Windows, and Office. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, ALL Banner systems will be unavailable until around midnight. This is required for a major configuration change and updates to Oracle.

Lastly, at 9:00 we will be applying critical security patches to the campus file server and CS Helpdesk system. There will be about 15-20 minutes in which home and shared directories will not be accessible as the system reboots.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Banner downtime tomorrow, Saturday (4/23) for re-scheduled Banner General Upgrade

Due to the unplanned issues we experienced last weekend, we have rescheduled the Banner upgrade for tomorrow, Saturday April 23rd. Beginning at 8:00 AM, ALL Banner systems will be unavailable until around noon. This is required for a major upgrade to the Banner General module 8.8.3.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Banner downtime Saturday (4/16) and CS Maintenance for today, Thursday, April 14, 2016

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office and Flash. MAC computers will receive updates to Flash and Chrome. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, we will be rebooting one of our wireless controllers which will cause a 15-20 minute outage to wireless services in the SUB and Leon Hall.

****Saturday Banner Downtime due to Upgrade****

This Saturday, April 16th beginning at 8:00 AM, ALL Banner systems will be unavailable until around noon. This is required for a major upgrade to the Banner General module 8.8.3.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Computing Services Maintenance for today, Thursday, March 31, 2016

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to iTunes, Quicktime, Chrome, Firefox, Open Office, Libre Office and VLC. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Computing Services Maintenance for today, Thursday, March 24, 2016

Beginning at 5:00 PM there will be a brief outage to the wireless services in the Student Union Building as we reboot the system that controls that area. For 5-10 minutes, there will be no wireless service in the SUB.

Also, beginning at 9:00 PM, and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the campus file server, print server, Donor2 and the campus tutor-trac server.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Computing Services Maintenance for today, Thursday, March 17, 2016

Beginning at 7:00 PM the Banner forms server will be unavailable for roughly one hour as we resolve a bug with the system. Also, we are currently continuing to work on the Banner DEVL system and do not have an exact estimate on when the system will be back online. As we make progress, we will notify all Banner users.

Also, beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Adobe Flash. Campus MACs will receive updates to Flash, Firefox, and Reader. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, print server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Happy St. Patrick’s Day!

Computing Services

Computing Service Maintenance for Thursday, March 10th, 2016

Beginning at 21:00 Employee, lab, and Tech. Classroom Windows PCs will receive security updates for Chrome and Firefox web browsers, and Adobe Flash software.  Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Beginning at 21:00 many Banner services will experience brief outages due to updates, including One Stop web page Student Accounts and Online Payments, and Faculty/Staff web page Web Services and Advising.  Password changes will briefly be unavailable as well.

 

Today’s wifi maintenance rescheduled to 9:00 PM tonight

Based on some feedback we received from campus, we’ve decided to delay the maintenance until roughly 9:00 PM tonight, so that we do not interrupt any academic activities. Thank you to those who responded and worked with us on this issue, we appreciate it.

Computing Services

Afternoon Wifi outage and CS Maintenance for today, Thursday, February 25th, 2016

In order to address an ongoing issue with our campus wireless solution, we must take down all wireless services today at 1:30 PM until roughly 2:30 PM. During this time, wireless services will be unavailable. According to our trending data, mid-afternoon is one of the least utilized times for wifi, so this will hopefully minimize the impact.

Also, beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Flash, Thunderbird, Firefox and VLC. Campus MACs will receive updates to Chrome, Java, Flash and Office. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, print server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for tonight, 2/18/16

There will be very brief outages to the Donor 2, SQL1 Server and the Account management system as we resolve an issue with our VM infrastructure. Impact to our customers will be minimal.

Thanks for your support and understanding!

Computing Services