Entries Tagged 'Announcement' ↓

Beginning at 9:00 PM, Employee, lab and TEC Classroom Mac OSX computers will receive critical security updates to Office, Firefox, Chrome, java, iTunes, Adobe Flash, Reader, and Adobe Air. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, we will be applying security patches to our back-end Windows servers. Brief outages of less than 10 minutes will occur, with very little impact to campus services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, Firefox, Chrome, LibreOffice, iTunes, Adobe Flash, and the ASU LogMeIn Calling Card. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Tomorrow (Tuesday, November 10^th) beginning at 10:00 AM, Computing Services must perform maintenance on our wireless internet services in Coronado, Girault and the Residence at Rex. All wireless services are expected to be restored by 3:00 PM that afternoon. Although not anticipated, there is a small possibility that we encounter issues in performing the maintenance, which could cause us to need to finish the work on Wednesday and Thursday. We chose this time due to the fact that our wifi is utilized the least during these hours, as students are primarily in class during this time. We apologize for any inconvenience this may cause.

***Phishing attacks reported by students***

Adams State University student email accounts have again been the target of a phishing attack this week. Phishing emails are malicious emails where the attacker will pose as a legitimate organization to attempt to trick you into disclosing your personal information.

As a reminder, Computing Services will never ask for your username and password via email. If you do see a message asking for this information, please delete it without responding to the sender.

If you have responded to an email with your username and password please change your password immediately by going to www.adams.edu/onestop and clicking the “change your password” link.

You can also report phishing through the web interface of Gmail.

On your computer:

1. Sign in to Gmail.
2. Open the message you’d like to report.
3. At the top-right corner of the message, click the down arrow next to the “Reply” button.
4. Select Report Phishing.

If you are unsure if an email is legitimate or not, please reach out to our Helpdesk at 719-587-7741 or computingservices@adams.edu

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Adobe Reader, Adobe Acrobat, Java, Thunderbird and Firefox. We will also be remotely installing operating system updates to Mac OSX computers. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, we will be performing maintenance on several systems including the campus blog system, CMS and web database. The impact will be minimal, with 15-30 minute outages on these systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 7:30 PM, ALL Banner services including Banner Web, Self-Service Banner, Banner forms, registration and Banner printing will be down for roughly 30 minutes. This is necessary for the critical upgrade of the Financial Aid module to version 8.24.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Now that National Cyber Security Awareness Month has concluded, Computing Services is excited to kick off our security training for Faculty and Staff!

Cabinet has approved an updated IT Users Responsibility policy. The updated policy includes required IT Security training for any ASU faculty or staff member that has an account through Computing Services. The policy can be found here:

https://www.adams.edu/administration/computing/policies.php

Please watch for email reminders about the training from KnowBe4, our security training vendor. For more on the security training please see our how-to article:

http://howto.adams.edu/index.php/KnowBe4_Training

You can also register to take the training at:

training.knowbe4.com/signup

Make sure you enroll using your @adams.edu email address.

The training must be completed annually, this year’s deadline is May 20th, 2016. Please be sure to complete the security training prior to May 20th, 2016 to ensure you do not lose access to IT resources, such as email or Banner.

Last summer, Computing Services reported on the impact of Phishing and need for information security training on campus to Cabinet. Cabinet approved using phishing simulation tests to better educate our customers about phishing email attacks and charged Computing Services with making the IT security training mandatory for all individuals that use IT resources.

We have been conducting phishing simulation training since last fall. Over the course of the training we have seen click rate responses drop from 16% to  an average of 6.1%. However, we still have had a number of staff and student accounts compromised recently. In addition, we have had several malware attacks on individual workstations this semester. 127 individual computers have had malware removed by our antivirus solution in the last 6 months. 2 of those computers were infected with malware called CryptoWall, which encrypts files so they are unreadable.

Computing Services actively takes steps to secure campus networks and workstations, but a very crucial step to IT security is training the users of our resources how to identify and avoid attacks.

Remember, you can always check the Stay Safe Online NCSAM website for more information and tips year round!

www.staysafeonline.org/ncsam

ASU Computing Services

computingservices@adams.edu

719-587-7741

Don’t forget to like us on Facebook

www.facebook.com/ASUComputingServices

Beginning at 9:00 PM, we will be performing maintenance on several back-end systems. The impact will be very minimal as the systems will be rebooted. The file server (home and shared directories) will be down for roughly 30 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

We are now well into National Cyber Security Awareness Month. Remember, you can always check the Stay Safe Online NCSAM website for more information and tips!

www.staysafeonline.org/ncsam

Today’s mobile devices are as powerful and connected as any PC or laptops. Remember to take the same precautions on your mobile devices as you would on your computer and STOP.THINK.CONNECT!

-ALWAYS use a strong passcode to lock your phone. If your device supports encryption be sure to enable it.

-ENABLE remote wiping of your device. If it is lost or stolen you should immediately wipe the device to secure your data.

-THINK before you app. Review the permissions that applications request. Think twice about installing the app if it needs access to all your information

-CONNECT with care. Use caution when connecting to wifi hotspots.

If you would like more information on any of our services please let us know!

ASU Computing Services

computingservices@adams.edu

719-587-7741

Don’t forget to like us on Facebook

www.facebook.com/ASUComputingServices

www.facebook.com/ASUResNet

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, iTunes, and Quicktime. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, we will be performing maintenance on several back-end systems that will require brief outages lasting roughly 10 minutes to various campus services. The impact will be very minimal, and most likely not noticed on campus.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services