Entries Tagged 'Announcement' ↓

Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details:

***Banner Downtime and Maintenance for Thursday, 9/12/19***

The Banner production environment will be unavailable Thursday evening from 8:30 PM to approximately 2:30 AM on Friday, while the Oracle PSU updates are deployed to the production environment. During this time, ALL Banner services will be inaccessible, which includes Banner 9, Self-Service, Web-Services, School Services, and DegreeWorks, etc.

In addition, there will be brief interruptions to both on-campus services and the Internet beginning at 9:30 PM, due to several maintenance activities, including file server updates and back-end systems. Throughout this time, on-campus users will experience brief periods where some services may be unavailable. All services (other than Banner as detailed above) are anticipated to be restored by 10:00 PM.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Greetings and welcome back from Computing Services! Now that the semester has begun and we are past our maintenance freeze, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details:

***Maintenance Activities for Thursday, 9/5/19***

Beginning at 9:00 PM and lasting until roughly 11:00 PM, Computing Services will be installing security updates on several Banner and DegreeWorks systems. During this time, ALL Banner services will be inaccessible including School Services, Banner Web, DegreeWorks, Banner 9, etc.

Also beginning at 9:00 PM, the campus analog services (faxes, building monitoring, Faculty Drive phones) will be down for roughly one hour as we perform updates and maintenance on our analog gateway. All campus VoIP phones will remain operational throughout this maintenance activity.

***Banner Downtime and Maintenance this weekend***

This Saturday, 9/7, beginning at 6:00 AM, Computing Services will be installing critical security patches to PROD Banner and other back-end systems. ALL Banner services and Degreeworks will be offline during this time, and we anticipate systems will be available late Saturday night or early Sunday morning pending our successful verification of the maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

**Maintenance Activities**

Beginning Thursday at 9:00 PM and lasting to roughly 10:00 PM, there will be brief outages to faculty and staff office VoIP phones. This is due to a required firmware upgrade that Computing Services will be pushing out to campus phones. When arriving at work on Friday morning, your phone should function normally. However, if you have any problems, please don’t hesitate to reach out to us by calling the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

**Maintenance Activities**

Beginning tonight at 9:00 PM and lasting to roughly 12:00 AM (midnight), there will be brief outages to both on-campus resources and the Internet. This is due to several maintenance activities to the campus firewall systems and several back-end systems. Throughout this time, on-campus users will experience brief periods where some services may be unavailable. All services are anticipated to be restored by 12:00 AM.

Also at 9:00 PM, all campus Mac computers will be receiving updates remotely for Flash, Firefox and Google Chrome. Mac users are encouraged to log off and leave their computers on to assist with the remote installation of these patches.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

At 9:00 PM, Computing Services will be performing a test of our backup Internet connection for Wireless and Residential network services.  Brief interruptions of service may occur between 9:00 PM and 10:30 PM.

Also beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus.  Employees are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities.  As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

Banner PROD DB Unavailable – Tonight 05/16/19 @ 9 pm to midnight

The Banner production environment will be unavailable tonight from 9 pm to approximately midnight, while the Oracle PSU Quarterly updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which include functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc.

A campus wide message will be sent out once the system is available.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

**Maintenance Activities**

Beginning tonight at 9:00 PM, there will be brief reboots performed on the campus events and blogs servers. User impact is expected to be minimal.

At around 5:00 AM (early Friday morning), Computing Services will be performing another full test of our new Jade Internet connection for all campus Internet traffic. No end user interruption of service is anticipated.

**Reminder- ERP Vendor Demo tomorrow in MCD 101**

As previously shared with campus, Computing Services will be hosting Workday, a vendor in the Enterprise Resource Planning market. Beginning at 8:30 AM in MCD 101, the Workday team will be doing product demonstrations and question/answer sessions. Any employees who currently interact with the Banner system are invited to attend. We hope to see you there.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

At 9:00 PM, Computing Services will be performing a full test of our new Jade Internet connection for all campus Internet traffic. No end user interruption of service is anticipated.

Beginning at 9:30 PM, Computing Services will be installing critical security patches to several Banner and other back-end systems. Brief downtime to ALL Banner services and Degreeworks is anticipated, but should be limited to roughly 15 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Banner PROD DB Available – Saturday 04/13/2019 @ 4:15 pm

The Banner production environment is updated and available at this time. The Banner Self-Service and Web-Services are available too. The modules that were updated:

Banner 8:
 General 8.11
 AR 8.5.4.2
 Finance 8.12
 Fin Aid 8.34.1.4 (fix for CR-000165346 only)
 Fin Aid 8.35
 Student 8.17.1

Banner 8 SSB:
 Web General 8.8
 Employee Self-Service 8.15.1.1
 Fin Aid Self-Service 8.25.0.2
 Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
 Admin Common 9.3.16
 App Nav 3.1.1
 General 9.3.13
 AR 9.3.10
 Finance 9.3.11
 Fin Aid 9.3.12.1.1
 Fin Aid 9.3.13.1
 HR 9.3.10 & Pos Ctrl 9.3.10
 Student 9.3.14

Banner 9 SSB:
 General SSB 9.3
 Student Registration SSB 9.12 (COF)

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services

The Banner production environment will be unavailable on Saturday from 7 am to approximately 5 pm, while the Banner Quarter 1 Regulatory 2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which includes functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:

Banner 8:
General 8.11
AR 8.5.4.2
Finance 8.12
Fin Aid 8.34.1.4 (fix for CR-000165346 only)
Fin Aid 8.35
Student 8.17.1

Banner 8 SSB:
Web General 8.8
Employee Self-Service 8.15.1.1
Fin Aid Self-Service 8.25.0.2
Student Self-Service 8.7.2 (COF)

Banner 9 Admin:
Admin Common 9.3.16
App Nav 3.1.1
General 9.3.13
AR 9.3.10
Finance 9.3.11
Fin Aid 9.3.12.1.1
Fin Aid 9.3.13.1
HR 9.3.10 & Pos Ctrl 9.3.10
Student 9.3.14

Banner 9 SSB:
General SSB 9.3
Student Registration SSB 9.12 (COF)

A campus wide message will be sent out when the system is once again available on Saturday.

Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!
Computing Services