Entries Tagged 'Announcement' ↓
March 5th, 2020 — Announcement, Maintenance Announcements
As part of our initiative to ensure all computers are up-to-date and secure across campus, ASU Computing Services will be making several upgrades to all Windows computers across campus in the next few weeks.
As Microsoft support of Windows 10 build 1709 ends in April 2020 (that means they will no longer be creating security patches for it), we are upgrading our Windows computers to Windows 10 build 1909. This is an in-place upgrade, and will not affect your data. We will be pushing this upgrade out as a required patch the evening of Friday, March 13th. We will be working on campus that weekend and throughout Spring Break to get as many computers completed as possible. The mandatory push will only install during our evening maintenance windows (after 9 PM). If you want to start the upgrade yourself during the day, we will also be making the upgrade available in the Software Center, which you can access by clicking on the Start button and starting to type “Software Center” then clicking on the Software Center when it pops up in the Start Menu. Once you are in the Software Center, in the left column, click on Operating Systems, and you should see an available upgrade. You can choose to kick off this installation yourself, but it will take several hours, and your computer will be unusable during the upgrade. A quick way to tell if your computer has been upgraded, when you press CTRL+ALT+DEL to login, the background should blur. If this happens, you are upgraded!
Also coming up is the deployment of Microsoft Office 2019. This will be made available through the software center March 16-18 so you can kick-off the installation yourself, this will also take a couple of hours as Office is a pretty big software package. For those that do not choose to do the install themselves, it will be pushed as a mandatory update on March 19 and will install only during evening maintenance windows.
NOTE: These updates will only happen if your computer is on campus. If you are an off-campus employee, we will need to coordinate with you to get your computer updated.
If you have questions or problems with either of these upgrades, please contact the ASU Computing Services Help Desk at Ext. 7741 or 719-587-7741.
Thank you,
Computing Services
February 29th, 2020 — Announcement, Maintenance Announcements, System Status
Greetings Banner Users Community.
The Banner ERP and ApplicationXtender PROD applications have been successfully updated this Saturday Leap Day morning. The production environment for Banner and ApplicationXtender are available for use and processing. If there is any issue logging into Banner, then close Banner, Clear your Browser Cache, and restart Banner.
Again Computing Services thanks you for your patience and understanding for the downtime to deploy the urgent Banner & AX Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 27th, 2020 — Announcement, Maintenance Announcements
Beginning at 9:00 PM tonight, 2/27/2020, Computing Services will be performing maintenance on several campus systems, including the campus blogs, events, how-to, web database, and the campus name/DHCP servers. There will be minimal interruptions to campus services as we perform these maintenance activities and systems reboot.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 26th, 2020 — Announcement, Maintenance Announcements, System Status
Good afternoon, Adams State Banner Community.
This Saturday, February 29th 2020, the following updates will be done in the Banner PROD environment:
(1) 8:00 am to 9:00 am – Financial Aid 8.37.2.3 Updates for the 2021 Pell Schedule
Banner Admin Applications will be available during this maintenance window.
Banner Self-Service Applications will be available during this maintenance window.
A momentary disruption to Application Navigator ~ 8:15 am.
(2) 7:00 am to 1:00 pm – BDM/ApplicationXtender (AX) 16.6 Patch 3 Upgrades
AX will be unavailable during this maintenance window.
The month of February has the following mandatory ERP updates where the details are outlined below and are in the Banner Google Calendar: Adams State University – Banner Updates Calendar
Computing Services thanks you for your patience and understanding for the downtime to deploy the urgent Banner & AX Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 20th, 2020 — Announcement, Maintenance Announcements
***Computing Services Maintenance for Thursday, 2/20/2020***
Beginning at 9:00 PM tonight, 2/20, Computing Services will be installing Microsoft Windows patches to employee, lab and TEC Classroom computers. Employees are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.
Also beginning at 9:00 PM, we will be performing maintenance and installing patches on all Windows servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 12th, 2020 — Announcement, Maintenance Announcements
Beginning at 9:00 PM on Thursday, 2/13/2020, Computing Services will briefly take down the main website (adams.edu) to perform configuration clean-up. The website will be down for approximately 10 minutes while this work is performed.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 8th, 2020 — Announcement, Maintenance Announcements, System Status
Good afternoon, Adams State Banner Community.
The 2019 Banner 4th Quarter Regulatory updates are successfully deployed to the production environment this morning. The Banner Admin and Self-Service Applications are available at this time. The details on the Banner modules updated are outlined below.
Banner 8
General 8.11.3
AR 8.5.7
Finance 8.12.0.4, 8.12.0.5
Fin Aid 8.37.2, 8.37.2.1, 8.37.2.2
Student 8.18.2
Banner 8 SS
Employee SS 8.16.1.1
Student SS 8.7.2.8
WebTailor 8.9.1
Banner 9
Admin Common 9.3.19.1
General 9.3.16
Finance 9.3.14
Fin Aid 9.3.18
Student 9.3.17
Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Banner & Oracle Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 7th, 2020 — Announcement, Maintenance Announcements, System Status
Reminder Banner Updates Tomorrow Morning:
The 2019 Banner 4th Quarter Regulatory Updates are planned to be deployed to the production environment (PROD) on Saturday, 02/08/2020 starting at 8 am and hopefully completed by ~ 1 pm. The Banner Admin and Self-Service Applications will not be available during this time period.
Summary of Banner 4th Quarter 2019 Regulatory Releases:
Banner 8
General 8.11.3
AR 8.5.7
Finance 8.12.0.4, 8.12.0.5
Fin Aid 8.37.2, 8.37.2.1, 8.37.2.2
Student 8.18.2
Banner 8 SS
Employee SS 8.16.1.1
Student SS 8.7.2.8
WebTailor 8.9.1
Banner 9
Admin Common 9.3.19.1
General 9.3.16
Finance 9.3.14
Fin Aid 9.3.18
Student 9.3.17
Computing Services thanks you for your patience and understanding for the downtime to deploy the mandatory Banner & Oracle Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
January 23rd, 2020 — Announcement, Maintenance Announcements
Greetings and welcome back from Computing Services! Now that the semester has begun and we are past our maintenance freeze, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details:
***Maintenance Activities for Thursday, 1/23/20***
Beginning at 9:30 PM and lasting until roughly 11:00 PM, Computing Services will be installing security updates on several systems. During this time, the campus file server (X: and S:) will be inaccessible for roughly one hour.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
December 4th, 2019 — Announcement, Maintenance Announcements
***Follow-up information regarding unplanned Banner outage on Tuesday, 12/3/19***
Last night at around 8:00 PM, the storage server for our campus Banner database suffered a hardware error that caused the Banner system to become unavailable. Computing Services staff responded to the outage and were able to restore services by around 10:30 PM.
***Required maintenance tonight, Wednesday, 12/4/19, to fully repair issue***
Beginning at 8:00 PM tonight (Wednesday, 12/4), Computing Services will be performing additional maintenance that is needed to fully repair the issue that occurred last night. Although no customer-facing services are anticipated to be impacted, we wanted to keep the campus informed of the progress.
***Additional maintenance activities for Thursday, 12/5/19***
Additionally, on Thursday, 12/5, beginning at 9:00 PM, Computing Services will be performing additional maintenance on a few back-end systems to add required storage. No customer-facing services are anticipated to be impacted by this maintenance.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
