Banner PROD Downtime + CS Maintenance this week

This week, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details.

***Computing Services Maintenance for Thursday, 7/23***

Computing Services will be performing the following activities beginning at 9:00 PM tomorrow evening, Thursday, 7/23:

–Installing patches to Microsoft Windows and third-party software (e.g., Adobe Acrobat, etc.) to all Windows-based systems, including employee, lab and TEC Classroom computers, even ASU-owned computers being used by employees at home. While faculty/staff machines are set to update outside of maintenance windows, these patches can force a reboot, so please log off and leave your computers on at the end of your work day tomorrow. To manually check for/install other software updates, you can open the Software Center and see the available updates. 

–Installing July Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

–Performing maintenance on several campus systems, including campus blogs, events, how-to and cswiki servers, web database, freeradius, and the campus LDAP systems. Although brief reboots will be required, there will be minimal interruptions to campus services as we perform these maintenance activities.

***Banner PROD Downtime for Saturday, 7/25***

The Banner production environment will be unavailable Saturday morning, 7/25, from approximately 7:00 a.m. to 12:00 noon, MST, while 2020 Quarter 1 Phase 2 updates are deployed to the PROD environment. During this time, ALL Banner services will be inaccessible, which includes Banner 9, Self-Service, Web-Services, School Services, and DegreeWorks, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at

Have a great day,

Computing Services