Computing Services Maintenance for Saturday, 10 Apr 10

We need to install student and COF upgrade modules into banner. This is to keep us up to date with Banner as well as to prepare for the mandated Payment Card Industry requirements coming in July.

The student/COF upgrade will take about 5 hours and is scheduled to occur on Saturday the 10th of April, beginning at 8:00 AM. Banner and School Services will be unavailable for that duration.

If you have any questions, please contact the ASC Computing Services Helpdesk at x7741.

Computing Services Maintenance for Thursday, March 25th, 2010

  • The Banner Forms server will be unavailable from 9PM until roughly 11PM due to a critical patch upgrade.

If you have any questions or concerns, please call the ASC Computing Services Helpdesk at x7741, thanks!

Computing Services Maintenance for Thursday, March 18th, 2010

  • Computing Services will be remotely installing major security upgrade to Adobe Reader for all Employee computers beginning at 9:00 PM. All employees that are still on campus are urged to leave their computers on overnight to allow the update to happen during off hours. However, computers left off Thursday night will still receive the update the next time they connect to the network.

If you have any questions, please contact the ASC Computing Services Helpdesk at x7741.

Computing Services Maintenance for Thursday, March 11th, 2010

The following maintenance activities will take place tomorrow (Thursday):

  • Banner- Student Web, School Services and the Banner Database will be down for maintenance from 9PM-Midnight.
  • The site-wide web republish will take place tomorrow (Thursday) evening. Only stories and media elements in publish desks will be affected.

If you have any questions or concerns, please call the ASC Computing Services Helpdesk at x7741.

Computing Services Maintenance for Thursday, March 4th, 2010.

Due to unforeseen circumstances, the maintenance that was scheduled for last Thursday had to be moved to tonight, March 4th. The following activities will take place beginning at 9 PM:

  • The main campus web database as well as LDAP services will be briefly interrupted due to maintenance activities. Start time is 9:00 PM, and estimated down time is 30 minutes.
  • WebCT may have brief periods of interruption during login due to the LDAP maintenance. Estimated downtime is from 9:00 PM – 9:40 PM.
  • Computing Services Maintenance for Thursday, February 25th

    • The main campus web database as well as LDAP services will be briefly interrupted due to maintenance activities. Start time is 9:00 PM, and estimated down time is 30 minutes.
    • WebCT may have brief periods of interruption during login due to the LDAP maintenance. Estimated downtime is from 9:00 PM – 9:40 PM.
    • Network Printing services will be interrupted for roughly 30 minutes beginning at 9:00 PM during an upgrade to the PCounter printing accounting software.

    Computing Services Maintenance for February 18th, 2010

    The following maintenance activities will take place this Thursday evening:

    • UPDATED*** After 9 PM there may be brief outages to Banner services due to a network switch replacement
    • Email Storage Optimization- All email services will be down between 9 PM and midnight as we diagnose and attempt to correct email storage issues.
    • Employee, Lab and TEC Classroom computers will receive critical Microsoft security updates starting after 9 PM. Please leave your employee computers on when you leave work on Thursday

    If you have any questions or concerns, please contact the ASC Computing Services Helpdesk at x7741

    February 2010 Security Tip: A Phishing Challenge

    One of the Computing Services staff members recently forwarded this phishing test:  http://www.sonicwall.com/phishing/

    It’s not an easy test. Most of the Computing Services staff that took it missed at least one question, including me. We all thought the test provided some good clues on how to identify a phishing or spam email. Take the test and let me know what you think. Was it helpful or confusing? Did you learn something new?

    Since we’re in the midst of income tax season, before you take the test, I’ll give you one hint. The IRS never conducts business via email.

    Mike.

    (The test is copyrighted by SonicWALL, Inc. and presented with its approval)

    Computing Services – Banner Maintenance – 13 Feb 2010

    We will be implementing the FORMS server upgrade. Forms will be unavailable for about 3 hours Saturday morning beginning at 9:00 AM.

    Computing Services Maintenance for Thursday, February 11th

    • Banner- Thursday night, we will be taking Banner offline to install Financial Aid upgrades. Banner will be unavailable from 7:00 PM – 10:00 PM. WebCT will still be available, but self service Banner will be unavailable.
    • Banner- Saturday, February 13th, we will be implementing the FORMS server upgrade. Forms will be unavailable for about 3 hours Saturday morning beginning at 9:00 AM.
    • The campus streaming server will be migrated Thursday night beginning at 9:00 PM, estimated unavailability is 15 minutes.
    • Microsoft Servers (AD, print server, etc) will be patched beginning at 9:00 PM, estimated unavailability is 15 minutes at most to various MS services.
    • MAC OS X server- Disaster recovery process and updates will occur Thursday beginning at 5:00 PM. No user impact is anticipated.
    • A patch will be applied to the Aberdeen storage device, no user impact is anticipated.