October 1st, 2013 — Security Tips
This year is the 10th Anniversary of National Cyber Security Awareness Month (NCSAM)!
NCSAM is a broad effort by government, industry, and education to help everyone stay safe and secure online. Adams State University is one of the partner champions for the campaign!
STOP.THINK.CONNECT is the national cyber security education and awareness campaign.
This October, you will see several posters around campus discussing NCSAM and ways that students and employees can help protect themselves, others, and the university while online. Computing Services will also be sending out several emails discussing ways to stay safe online.
Here’s more information on NCSAM!
http://www.staysafeonline.org/ncsam/
How vulnerable are you to fraud and online attacks? Take the quiz below to find out!
The higher your risk score, the more likely you are to be targeted. It is important that you STOP.THINK.CONNECT!
http://staysafeonline.org/ncsam/resources/online-identity-risk-calculator
If you have any questions or would like more information, please contact the ASU Computing Services Help Desk at x7741 or via email at computingservices@adams.edu
Thank you!
Computing Services
September 19th, 2013 — Maintenance Announcements
The following maintenance activities will take place Thursday September 19, 2013 during our normally scheduled maintenance window beginning tonight at 9:00 PM and also Saturday, September 21st:
***Thursday Maintenance***
At 9:00 PM and lasting roughly one hour, we will be upgrading the campus wireless Aruba controller system to add additional licensing. During this time, all wireless networking services on campus will be down and inaccessible. Students may go to either the SUB or McDaniel Hall 24-hour computer labs if network access is critical during this time.
Also at 9:00, we will be updating the firmware on several campus network switches including many switches in the Residence Halls and one switch in Richardson Hall. There will be various outages to each of these locations beginning at 9:00 PM and should be completed no later than midnight.
Employee and TEC Classroom computers will receive critical security patches for Windows, Flash, Adobe Reader, and Shockwave beginning at 9 PM. Employees are encouraged to log out and leave their computers on when leaving for the day. This will enable these updates to run overnight and minimize any impact to our users.
Finally, at 9:00 PM, Self-Service Banner will be down for roughly 3 hours while we perform maintenance on this system. During this time, students will not be able to use School Services.
***Saturday Maintenance***
Beginning at 8:00 AM and lasting until roughly 1:00 PM, all Banner services will be unavailable while we perform several upgrades to the Banner Financial Aid module, Payroll, Finance and other modules.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Thank you,
Computing Services
September 12th, 2013 — Maintenance Announcements
The following maintenance activities will take place Thursday September 12, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:
At 9:00 PM, we will be rebooting the BGP service which will cause approximately 5 minutes of downtime for anyone trying to connect to the Internet from on-campus.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Thank you,
Computing Services
September 9th, 2013 — System Status
First of all, we hope everyone’s semester is off to a good start. We at Computing Services wanted to let all returning students know of some major changes and improvements we made to printing in the student computer labs over the summer. Below are the details:
Due to requests from students, we have increased the semester-based print credit from $25 up to $30 per semester. Students have also been asking us to be more “green” so we have enabled double-sided printing (duplex) for all printers in the labs. In addition, to save print credit, we are charging the same price for a double-sided black and white print as we used to charge for single-sided (.05 per page).
Another request we have received is to provide more information on what was printed. Now when a student logs in to both PCs and Macs there is a green floating window called PaperCut that shows them their current balance. This gets updated every time a student prints. By clicking on the Details link on the PaperCut window it opens a web browser. Once the student enters their username and password, they can view more detailed information, Transaction History, Transfer money to another user, and see Recent Print Jobs.
One final capability that students have asked for is the ability to use Web-Based printing. With the move to PaperCut, students can print from their residence hall, mobile device, or any Internet-connected device to any lab printer on campus. For more information on how to use Web print see:
https://howto.adams.edu/index.php/Printing_in_the_Labs
As always, if you have any questions regarding this or anything else related to student technology on campus, please do not hesitate to call the ASU Computing Services Help Desk at 719-587-7741 or email us at computingservices@adams.edu
Have a great day!
Computing Services
September 5th, 2013 — Maintenance Announcements
The following maintenance activities will take place Thursday September 5, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:
At 9:00 PM, we will be installing critical security patches on our Microsoft Active Directory and Print Servers. Interruption to Active Directory and printing functions should be minimal.
***Banner Maintenance on Saturday, September 7th***
Beginning at 9:00 AM on Saturday, all Banner services will be unavailable for roughly one hour. This is required for us to replace a faulty hard disk drive in the main database server.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Thank you,
Computing Services
August 29th, 2013 — Maintenance Announcements
The following maintenance activities will take place Thursday August 29th, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:
Employee and TEC Classroom computers will receive critical security patches for Windows, Firefox, VLC, Flash, Adobe AIR, and Shockwave beginning at 9 PM. Employees are encouraged to log out and leave their computers on when leaving for the day. This will enable these updates to run overnight and minimize any impact to our users.
Also at 9:00 PM, we will be rebooting the campus file server. Interruption to the home and shared directory services should be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Thank you,
Computing Services
August 26th, 2013 — Maintenance Announcements, Security Tips
As the fall semester gets underway, I’m writing to remind you of the risks involved with illegal downloading and/or sharing of copyrighted music, movies, games and software over the Internet. Unauthorized obtaining, sharing or offering such copyrighted material is illegal and in violation of U.S. copyright law. If caught, you may face severe civil and criminal penalties, including prison and monetary damages. Anyone found to have infringed a copyrighted work may be liable for statutory damages of up to $30,000 for each work and, if found to be willful, that amount may be increased up to $150,000 for each work infringed. Movie and recording companies actively monitor the Internet to identify individuals who are illegally downloading and/or sharing movies and music via peer-to-peer networks.
ASU fully complies with Federal law and takes prompt action when notified that one of its students may be illegally downloading and/or sharing copyrighted material. University Policy 500-008, Unauthorized Downloading and File Sharing of Copyrighted Digital Materials, is located on the ASU Computing Services Website, at http://www.adams.edu/administration/computing/policies/policies.php. If caught, ASU penalties could include loss of access to the campus computer network, disciplinary action and in extreme cases, expulsion from the University.
You may think that the large movie or recording companies won’t bother prosecuting a single university-student downloading or sharing copyrighted material. Think again. Organizations such as the Recording Industry Association of America are serious about protecting their copyrighted material. In 2009, a Boston University graduate student was ordered to pay $675,000 for illegally downloading and distributing 30 songs. This comes out to $22,500, per incident, of copyright infringement. There are a number of online sources that provide legal alternatives for downloading or otherwise acquiring copyrighted material. A listing of many of these sites can be found at: http://www.educause.edu/legalcontent.
If you have specific questions regarding ASU’s Unauthorized Downloading and File Sharing Policy please contact the
ASU Computing Services Help Desk at 587-7741 or via email at computingservices@adams.edu.
Thanks and have a great semester!
Computing Services
August 9th, 2013 — Maintenance Announcements
Computing Services has successfully restored Banner Web and Self-Service Banner systems. If you have any trouble logging into or using these systems, please call the ASU Computing Services Help Desk at x7741 or contact us via email at computingservices@adams.edu
We thank you for your support and patience this morning, and apologize for the inconvenience this has caused.
Computing Services
August 9th, 2013 — Maintenance Announcements
There is currently an issue caused by last night’s maintenance on the Banner system that has taken School Services down. We have identified our best course of action to recover from this unforeseen problem caused by the vendor’s patch and are working diligently to restore services. Unfortunately, this is a process we have not had to do before, so we are unsure of the length of time necessary to perform the fix. Please check the campus announcement page for the most up-to-date information regarding this outage, the link to that page is http://blogs.adams.edu/campus/
We sincerely apologize for the inconvenience this is causing, and will work to restore services as soon as absolutely possible. Thank you for your patience.
Computing Services
August 8th, 2013 — Maintenance Announcements
The following maintenance activities will take place Thursday August 8th, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:
Banner Maintenance:
At 9:00 PM, all Banner services including forms, Banner Printing, Self-Service Banner, and Student Services will be down for roughly three hours as we install critical Banner security patches.
Server Maintenance:
Also at 9:00 PM, we will be rebooting the campus wikis, blogs, email list, thin client server, content management system, and web databases after security patches are installed. Interruption to these services should be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Thank you,
Computing Services