The following maintenance activities will take place tonight, Thursday November 14^th, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:

Employee and TEC Classroom computers will receive critical security patches for Firefox, Windows, and Office beginning at 9:00 PM. Employees are encouraged to log out and leave their computers on when leaving for the day. This will enable these updates to run overnight and minimize any impact to our users.

Also beginning at 9:00 PM and lasting roughly 3 hours, all Banner systems will be temporarily unavailable due to a required upgrade to the campus VMWare storage upgrade.

Lastly, beginning at 9:00 PM there will be very brief reboots to various campus web and networking services as CS installs critical security and Windows updates to our campus servers.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you,

Computing Services

The following maintenance activities will take place tonight, Thursday October 31st, 2013 during our normally scheduled maintenance window beginning tonight at 9:00 PM:

Employee and TEC Classroom computers will receive critical security patches for Flash, Skype, and iTunes beginning at 9 PM. Employees are encouraged to log out and leave their computers on when leaving for the day. This will enable these updates to run overnight and minimize any impact to our users.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you and Happy Halloween!

Computing Services

Thanks to everyone who participated in National Cyber Security Awareness Month this October! Cyber security is a shared responsibility of all who use web resources.

We covered many security topics this month! Here is a short summary:

Passwords – When was the last time you changed yours?

Passwords are critically important to protect your data. Make sure your password is strong and never share it with others.

Have you tried KeePass or Password Gorilla yet? To have a technician assist you call the Helpdesk at x7741 or email us at computingservices@adams.edu

http://howto.adams.edu/index.php/KeePass_Password_Manager

Mobile Device Security – Secure your mobile devices. Use pin codes and enable remote wipe.

Did you take the risk calculator quiz?

The higher your risk score, the more important likely you are to be targeted. It is important that you STOP.THINK.CONNECT!

http://staysafeonline.org/ncsam/resources/online-identity-risk-calculator

Remember, each and every one of us needs to do our part to make sure that our online lives are kept safe and secure. We need to keep security in mind all year long, not just in October.

Stay safe, and Happy Halloween!

NCSAM Website

http://www.staysafeonline.org/ncsam/about

Presidential Proclamation for NCSAM 2013

http://www.staysafeonline.org/ncsam/about

Free Computer Checkup Links

http://www.staysafeonline.org/ncsam/free-security-check-ups/

If you have any other questions, please feel free to contact the ASU Computing Services Help Desk at x7741 or via email at computingservices@adams.edu

The following maintenance activities will take place Thursday October 17th, 2013 during our normally scheduled maintenance window beginning tonight at 9:00 PM:

At 9:00 PM, all Banner services will be unavailable while we perform a critical upgrade to the Financial Aid module of the Banner system. Services should be restored by roughly 10 PM.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you,

Computing Services

The following maintenance activities will take place Thursday October 3rd, 2013 during our normally scheduled maintenance window beginning tonight at 9:00 PM:

At 9:00 PM, all Banner services will be unavailable while we perform critical security upgrades to the Banner system. Services should be restored by midnight.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you,

Computing Services

This year is the 10^th Anniversary of National Cyber Security Awareness Month (NCSAM)!

NCSAM is a broad effort by government, industry, and education to help everyone stay safe and secure online.  Adams State University is one of the partner champions for the campaign!

STOP.THINK.CONNECT is the national cyber security education and awareness campaign.

This October, you will see several posters around campus discussing NCSAM and ways that students and employees can help protect themselves, others, and the university while online. Computing Services will also be sending out several emails discussing ways to stay safe online.

Here’s more information on NCSAM!

http://www.staysafeonline.org/ncsam/

How vulnerable are you to fraud and online attacks? Take the quiz below to find out!

The higher your risk score, the more likely you are to be targeted. It is important that you STOP.THINK.CONNECT!

http://staysafeonline.org/ncsam/resources/online-identity-risk-calculator

If you have any questions or would like more information, please contact the ASU Computing Services Help Desk at x7741 or via email at computingservices@adams.edu

Thank you!

Computing Services

The following maintenance activities will take place Thursday September 19, 2013 during our normally scheduled maintenance window beginning tonight at 9:00 PM and also Saturday, September 21st:

***Thursday Maintenance***

At 9:00 PM and lasting roughly one hour, we will be upgrading the campus wireless Aruba controller system to add additional licensing. During this time, all wireless networking services on campus will be down and inaccessible. Students may go to either the SUB or McDaniel Hall 24-hour computer labs if network access is critical during this time.

Also at 9:00, we will be updating the firmware on several campus network switches including many switches in the Residence Halls and one switch in Richardson Hall. There will be various outages to each of these locations beginning at 9:00 PM and should be completed no later than midnight.

Employee and TEC Classroom computers will receive critical security patches for Windows, Flash, Adobe Reader, and Shockwave beginning at 9 PM. Employees are encouraged to log out and leave their computers on when leaving for the day. This will enable these updates to run overnight and minimize any impact to our users.

Finally, at 9:00 PM, Self-Service Banner will be down for roughly 3 hours while we perform maintenance on this system. During this time, students will not be able to use School Services.

***Saturday Maintenance***

Beginning at 8:00 AM and lasting until roughly 1:00 PM, all Banner services will be unavailable while we perform several upgrades to the Banner Financial Aid module, Payroll, Finance and other modules.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you,

Computing Services

The following maintenance activities will take place Thursday September 12, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:

At 9:00 PM, we will be rebooting the BGP service which will cause approximately 5 minutes of downtime for anyone trying to connect to the Internet from on-campus.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you,

Computing Services

First of all, we hope everyone’s semester is off to a good start. We at Computing Services wanted to let all returning students know of some major changes and improvements we made to printing in the student computer labs over the summer. Below are the details:

Due to requests from students, we have increased the semester-based print credit from $25 up to $30 per semester. Students have also been asking us to be more “green” so we have enabled double-sided printing (duplex) for all printers in the labs. In addition, to save print credit, we are charging the same price for a double-sided black and white print as we used to charge for single-sided (.05 per page).

Another request we have received is to provide more information on what was printed. Now when a student logs in to both PCs and Macs there is a green floating window called PaperCut that shows them their current balance. This gets updated every time a student prints. By clicking on the Details link on the PaperCut window it opens a web browser. Once the student enters their username and password, they can view more detailed information, Transaction History, Transfer money to another user, and see Recent Print Jobs.

One final capability that students have asked for is the ability to use Web-Based printing. With the move to PaperCut, students can print from their residence hall, mobile device, or any Internet-connected device to any lab printer on campus. For more information on how to use Web print see:

https://howto.adams.edu/index.php/Printing_in_the_Labs

As always, if you have any questions regarding this or anything else related to student technology on campus, please do not hesitate to call the ASU Computing Services Help Desk at 719-587-7741 or email us at computingservices@adams.edu

Have a great day!

Computing Services

The following maintenance activities will take place Thursday September 5, 2013 during our normally scheduled maintenance window beginning at 9:00 PM:

At 9:00 PM, we will be installing critical security patches on our Microsoft Active Directory and Print Servers. Interruption to Active Directory and printing functions should be minimal.

***Banner Maintenance on Saturday, September 7^th***

Beginning at 9:00 AM on Saturday, all Banner services will be unavailable for roughly one hour. This is required for us to replace a faulty hard disk drive in the main database server.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you,

Computing Services