***All Banner Systems Outage this Saturday, 11/22/14***

This Saturday, beginning at 8:00 AM and lasting until roughly 6:00 PM, ALL Banner systems will be unavailable as we install critical, required upgrades to the Banner infrastructure. This includes Banner Web, Forms, Self-Service Banner, School Services and any other Banner-specific systems.

***Maintenance tonight, Thursday November 20^th***

Beginning at 9:00 PM, Employee and TEC Classrooms will receive an update to iTunes as well as some critical zero-day exploit security patches. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, Computing Services will be applying security updates to various Windows and back-end servers. Brief reboots of these services will occur, but impact to our customers should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

The following maintenance activities will take place tonight, Thursday November 6th:

Beginning at 9:00 PM and lasting roughly 30 minutes, ALL Internet and Networking services will be down as we install a critical upgrade to campus Internet Firewall system.

On Friday, November 7^th at roughly 9:00 AM there will be an upgrade performed on the campus Bradford system which controls wired internet and network access in residence halls. There should be no noticeable outage due to this maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

This morning at approximately 10:30, there was a hard drive failure on our campus home and shared directory storage system. During this time, many customers may have lost connection to their home and shared directories. As of roughly 10:55, all services have been restored. If you are unable to connect to your home (x) or shared (s) drives, please reboot your computer. If you still have issues connecting, please call the helpdesk at x7741.

The following maintenance activities will take place tonight, Thursday October 30:

Employee and Tec Classrooms will receive an update to Java 7 update 71 beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of this patch and minimize any user impact.

Beginning at 9:00 PM and lasting roughly 2 hours, ALL Banner services will be down as we install an update to the Student module. Forms, Self-Service Banner, Banner printing and all other Banner services will be unavailable during this time. Also at 9:00 PM, various updates will be installed on Banner middle-tier servers.

At 9:30 PM, we will be updating the campus storage cluster which will result in a brief outage to campus home and shared directory services.

Finally, beginning at 9:00, there will be very short outages to our employee email server as we make a configuration change. This only affects those users who have not yet migrated to Gmail.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

We are now well into National Cyber Security Awareness Month. Remember, you can always check the Stay Safe Online NCSAM website for more information and tips!

www.staysafeonline.org/ncsam

Cyber security is all about keeping your information safe, including your financial and personal information. In addition to keeping it secure, its important to keep it backed up!

Ever lost your phone or tablet? Ever accidently washed a flash drive, that just happened to have an important copy of a paper?

A backup is a second copy of all your important files – for example, your family photos, home videos, documents and emails.
Instead of storing it all in one place (like your computer), you keep another copy of everything somewhere safe.

All students have free storage space on our Adams State file server, which is backed up by Computing Services every night. In addition to being accessible in the student labs, you can access your files anywhere via a web browser.

Check out our how-to on how to use it:

http://goo.gl/6OSOG6

You can also store multiple copies of your files on Google Drive. All ASU students get 30 GB on their student Google Drive free.

For more information on backups, check out World Backup Day’s website:

http://www.worldbackupday.com/

If you would like more information on any of our services please let us know!

ASU Computing Services
computingservices@adams.edu
719-587-7741

Don?t forget to like us on Facebook
www.facebook.com/ASUComputingServices
www.facebook.com/ASUResNet

NCSAM, now in its 11th year, was create to help everyone have the resources to stay safe and secure online.

Cyber security awareness is needed now more than ever! There have been many data breaches in the news recently, credit cards exposed at Target and Home Depot to the Heartbleed and Shellshock vulnerabilities.

So what can you do to protect yourself and our university online? An excellent first step in protecting your privacy is selecting strong passwords. It is important that passwords be long and strong instead of short and sweet, with a combination of numbers, special characters, and lower/uppercase letters.

With all of these requirements, how do you pick a strong password that is easy to remember? Check out this quick video to find out how!

https://www.youtube.com/watch?v=0RCsHJfHL_4

Or, check out our how-to for more tips and tricks on choosing and remembering good passwords, including a secure way to store them! (hint, its not on a sticky note)

http://howto.adams.edu/index.php/Password_Tips

Just as important as choosing a strong password is  using unique passwords for EVERY site you visit. That way even if a site does get compromised, that password can’t be used to access your bank, credit cards, or social media sites.

IMPORTANT

It is a violation of ASU policy to share your password with anyone. This includes signing into a computer with your ASU account and allowing someone else to use your workstation. All employees, including work studies, should use their own account.

If you need an account for training or an event Computing Services is happy to set one up for you!

For more tips visit www.staysafeonline.org.

ASU Computing Services

computingservices@adams.edu

719-587-7741

For more security tips and tech updates throughout the year, like us on Facebook!

www.facebook.com/ASUComputingServices

The following maintenance activities will take place tonight, Thursday October 2nd:

Employee and Tec Classrooms will receive updates to Adobe Reader, Thunderbird, and firefox beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any user impact.

Also at 9:00 PM, various updates will be installed on Banner middle-tier servers. Customer impact should be very low, with the potential for 5-10 minute outages as the servers reboot.

After 10:00 PM, there will be brief maintenance done on TEC Classrooms. Customer impact should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

As the fall semester gets underway, I’m writing to remind you of the risks involved with illegal downloading and/or sharing of copyrighted music, movies, games and software over the Internet. Unauthorized obtaining, sharing or offering such copyrighted material is illegal and in violation of U.S. copyright law. If caught, you may face severe civil and criminal penalties, including prison and monetary damages. Anyone found to have infringed a copyrighted work may be liable for statutory damages of up to $30,000 for each work and, if found to be willful, that amount may be increased up to $150,000 for each work infringed. Movie and recording companies actively monitor the Internet to identify individuals who are illegally downloading and/or sharing movies and music via peer-to-peer networks.

ASU fully complies with Federal law and takes prompt action when notified that one of its students may be illegally downloading and/or sharing copyrighted material. University Policy 500-008, Unauthorized Downloading and File Sharing of Copyrighted Digital Materials, is located on the ASU Computing Services Website, at http://www.adams.edu/administration/computing/policies/policies.php. If caught, ASU penalties could include loss of access to the campus computer network, disciplinary action and in extreme cases, expulsion from the University.

You may think that the large movie or recording companies won’t bother prosecuting a single university-student downloading or sharing copyrighted material. Think again. Organizations such as the Recording Industry Association of America are serious about protecting their copyrighted material. In 2009, a Boston University graduate student was ordered to pay $675,000 for illegally downloading and distributing 30 songs. This comes out to $22,500, per incident, of copyright infringement. There are a number of online sources that provide legal alternatives for downloading or otherwise acquiring copyrighted material. A listing of many of these sites can be found at: http://www.educause.edu/legalcontent.

If you have specific questions regarding ASU’s Unauthorized Downloading and File Sharing Policy please contact the

ASU Computing Services Help Desk at 587-7741 or via email at computingservices@adams.edu.

Thanks and have a great semester!

The following maintenance activities will take place tonight, Thursday September 18th:

Brief outages will occur for Staff Email, streaming media, Ellucian Go, and Banner AppXtender between 9 and 10pm.

Employee and Tec Classrooms will receive updates to Windows, Office, Adobe Air, Flash Firefox and LibreOffice beginning at 9:00 PM. Employees are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any problems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

The following maintenance activities will take place tonight, Thursday September 11^th:

Beginning at 5:00 PM and lasting roughly 45 minutes, the campus Ellucian GO Mobile app will be unavailable as we perform an upgrade to version 3.0. This upgrade includes a feature enhancement which will enable notifications of holds on accounts for students. If you are interested in getting the ASU Ellucian GO app, it is available on both the Apple store and Android Play store.

Beginning at 9:00 PM and lasting roughly 2 hours, ALL Banner services will be down including Forms, Banner Web and Self-Service for an upgrade. This maintenance is required to bring us into compliance with several Federal mandates.

Also beginning at 9:00 PM and lasting roughly 2 hours, streaming.adams.edu will be down for a storage upgrade. Impact to our students should be minimal, however, videos in Blackboard that are located on this server will be unavailable at this time.

Lastly, employee and Tec Classrooms will receive updates to Adobe Flash, Thunderbird, Firefox, MS Office and Windows, LibreOffice and VLC Media Player beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any user impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

With the start of fall semester right around the corner, Computing Services is performing several final maintenance activities in preparation. The following maintenance activities will take place tonight, Thursday August 7^th:

Beginning at 5:00 PM and lasting roughly thirty minutes, we will be performing maintenance on the Banner DEVL storage system. All production Banner services will remain up during this time.

Then, at 9:00 PM until roughly midnight, we will be performing security updates and storage maintenance to several Banner and campus networking services. During this maintenance, there will be very brief outages to ALL campus services as the servers are rebooted and the storage maintenance is completed.

Lastly, at 9:00 PM Computing Services will be removing the Barracuda system out of the email flow. After this maintenance, faculty and staff will no longer receive Barracuda spam quarantine messages, but will still continue to receive Google Gmail spam quarantine messages moving forward. This is yet another step toward the full migration to Gmail for all employees that is underway.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services