July 26th, 2017 — Announcement, Maintenance Announcements
At 9:00 PM, Computing Services will be performing maintenance on several campus systems including the campus AD, Print, camera, and various back-end Banner servers. There will be minimal interruptions lasting approximately 30 minutes to campus services as we perform these maintenance activities.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
July 18th, 2017 — Announcement, Maintenance Announcements, System Status
The new security certificate for Banner was successfully installed by our vendor tonight. Please immediately logout of Banner INB and close the browser, then open and login with a new Banner INB browser window. If any issues are reported we will post status updates to our Computing Services blog at https://blogs.adams.edu/computing
As always, if you have any questions, please call us at x7741 or contact us via email at computingservices@adams.edu. Thank you for your patience.
July 18th, 2017 — Announcement, Maintenance Announcements, System Status
Tonight at 9 pm Banner will be unavailable for our vendor to install the new security certificate.
If the issue is not resolved tomorrow morning, you can still access Banner by continuing through the warning messages. We will post any status updates to our Computing Services blog at https://blogs.adams.edu/computing
As always, if you have any questions, please call us at x7741 or contact us via email at computingservices@adams.edu. Thanks for your patience.
July 14th, 2017 — Announcement, Maintenance Announcements
Computing Services is still working with our vendor to correct the expired certificate error that campus Banner users are seeing when logging into Banner. You can still get into Banner by continuing through the warning messages, but if you have any questions or would like someone to help walk you through this, please call our Helpdesk at x7741. We hope to resolve the issue soon to address this inconvenience. We will post any status updates to our Computing Services blog at https://blogs.adams.edu/computing
As always, if you have any questions, please call us at x7741 or contact us via email at computingservices@adams.edu. Thanks for your patience.
July 13th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs and Employee Macs will receive several critical security updates for numerous software packages. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM and lasting until roughly 11:00 PM, there will be brief interruptions to various systems as we perform reboots as part of the patching process.
***Banner Certificate issue***
As many of you may know, we are currently working with our vendor to resolve an issue that is causing Banner users to get a certificate error when logging into Banner forms. Although we don’t have a precise time for the resolution, we are hoping to get the fix installed which will cause a brief outage to on-campus Banner forms. Our goal is to perform this fix after business hours. For more information on this fix, please visit our blog at https://blogs.adams.edu/computing
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
July 13th, 2017 — Announcement, Maintenance Announcements
Computing Services is aware and working with our vendor to correct an error regarding an expired certificate that campus Banner users are seeing when logging into Banner this morning. At this point, you can still get into Banner by continuing through the warning messages, but if you have any questions or would like someone to help walk you through this, please call our Helpdesk at x7741. We hope to resolve the issue soon to address this inconvenience. We will post any status updates to our Computing Services blog at https://blogs.adams.edu/computing
As always, if you have any questions, please call us at x7741 or contact us via email at computingservices@adams.edu. Thanks for your patience.
July 10th, 2017 — Announcement
ASU’s Computing Services and Facilities Services have developed a coordinated move procedure for on-campus moves. This is in effect for all office, computer and phone moves. This procedure is different than it has been in the past, and will allow for better coordination between the requester, Facilities Services and Computing Services staff. Moves will only be done one day per week, on Wednesdays. All requests for moves will be reviewed the Wednesday following receipt of request, and the actual move will be scheduled for the following Wednesday. Once the move schedule is locked in for the following week, it can not be added to.
Tickets are still needed for Facilities Services & Computing Services (both for the computer move and phone move).
Please be sure to include the following in your work order / tickets:
Name of Person Moving
Phone number to be moved
Name of computer being moved
Location being moved from
Destination Location
List of computer equipment to be moved
List of furniture to be moved
Note any special requests for furniture placement, rearrangement, or if furniture/computer need to be moved out of destination in preparation for move-in.
To request a move, please open a work order with Facilities Services at https://login.myschoolbuilding.com/msb?acctNum=1574793216&productID=MD.
Please open one ticket for the ‘Desktop’ queue, and one ticket for the ‘Phone Service’ queue at https://www.adams.edu/administration/computing/request_forms.php
Thank you for your support in following this steam-lined procedure. We believe this will make moves much more smooth and well-coordinated than in times past. We appreciate your help.
Computing Services and Facilities Services
July 6th, 2017 — Announcement, Maintenance Announcements
At 9:00 PM, Computing Services will be performing maintenance on several campus systems including the campus blogs, events, how-to and cswiki servers. There will be minimal interruptions to campus services as we perform these maintenance activities.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
June 29th, 2017 — Announcement, Maintenance Announcements
**Notice of computer inventory, CS Staff verifying locations of equipment**
Computing Services has begun our annual task of inventorying our computer systems across campus. This requires us to physically verify locations and tags on computing equipment. We wanted to ensure campus was aware that during this process, you will see our team of technicians in and out of offices. If you have any questions, please let us know via email at computingservices@adams.edu or give us a call at x7741.
**Maintenance activities tonight**
Beginning at 5:00 PM, we will be performing some back-end DNS maintenance on several systems that should not impact services to our customers.
At 9:00 PM, Computing Services will be performing maintenance on the campus LDAP system. For roughly one hour, the user password change function will be unavailable as we perform this maintenance.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
June 21st, 2017 — Announcement, Maintenance Announcements
Beginning at 6:00 AM, a system upgrade will be performed on the campus SafeConnect system. There is no anticipated outage for this upgrade.
At 9:00 PM, Computing Services will be performing maintenance on several campus systems including the campus web print servers. There will be minimal interruptions to campus services as we perform these maintenance activities.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
