Entries Tagged 'Uncategorized' ↓

Banner PROD DB Available – Sunday 11/17/19 @ 9:45 am

The patch for Ellucian’s most recent Critical Defect (CR-000170315) is now deployed to PROD and all Banner services are up and available.

We appreciate your patience and understanding on the downtime to deploy this critical mandatory patch. If you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!

Computing Services

At 9:00 PM, Computing Services will be performing a test of our backup Internet connection for Wireless and Residential network services.  Brief interruptions of service may occur between 9:00 PM and 10:30 PM.

Also beginning at 9:00 PM, we will be installing Windows Updates to all PCs on campus.  Employees are encouraged to log off but leave their computers on when leaving work today to assist in the installation of these patches.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities.  As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

After a brief outage, all Google services should be up again. If you have any problems, please don’t hesitate to contact us at x7741 or email us at computingservices@adams.edu

Thanks,

Computing Services

There will be very brief outages due to reboots on several back-end systems as we install critical security patches to these systems. Interruption to campus services should be minimal.

As always, if you have any questions, please contact the ASU Computing Services Helpdesk at x7741 or via email at computingservices@adams.edu

Thank you,

Computing Services

Computing Service will be doing work today to improve the reliability and capacity of the Campus Wireless Networking System.  As part of that process the main wireless networking controller will need to be reconfigured.  This reconfiguration will require rebooting the controller at least once and potentially as many as three times today.  These reboots will result in an outage of all wireless networking service on our Campus for as much as 15 minutes in some areas as both controller and access points reboot.  Services should return to normal after the system stabilizes.  This will be the only announcement today so please remind others of the situation today.  If there are any questions or concerns please contact the Help Desk at 7741. Thanks for your patience as we work to complete our preparations for the beginning of the semester.

Computing Services

The following maintenance activities will take place beginning at 9 PM during our regularly scheduled maintenance window:

All Employee and TEC Classroom computers will receive upgrades to Windows and Office. Employees are encouraged to leave their computers turned on, but to log off when leaving work for the day. This will assist with the installation process and ensures that the process can run before employees return to work on Friday.

The Windows Servers will be rebooted after installing critical security patches. This will affect printing, file server home directories, and shared directories. Users should experience less than an hour of downtime.

The One Card server will experience an hour downtime while it undergoes normal maintenance.

The following activities will take place this Thursday, May 27th after 9:00 PM:

-Critical and security patches from Microsoft will be pushed out to all employee, 

lab and TEC Classrooms. If possible, please leave any employee computers turned on 

when you leave work on Thursday in order to reduce the amount of interruption to 

your work schedule.

 

Also scheduled for this weekend beginning promptly at 5 PM on Friday (5/28) is the 

student email migration to GMail. Although this will not affect employee email 

services, Computing Services wanted to inform all faculty and staff in the event 

that a student inquires about the cut-over. Below is a copy of the message sent 

to all current students:

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Just a quick reminder that we will be shutting down the student email server this 

weekend, as we complete the migration of all student email accounts to Google Apps. 

The server will be inaccessible beginning at 5PM on Friday (5/28). Once your email 

has been migrated, you will be able to access all of your messages and your 

addressbook by logging into http://mail.grizzlies.adams.edu. With this change, 

your email address will also change to username@grizzlies.adams.edu. We will 

forward any incoming email to your new account for a few months, but you will 

need to notify your contacts of your new address.

We appreciate your patience as we finish this migration, and please don't 

hesitate to contact the ASC Computing Services Helpdesk at asccompserv@adams.edu  

or by calling us at x7741 with any questions or concerns.

Thank you,
Computing Services

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Thanks, and if you have any questions, please contact the ASC Computing Services 

Helpdesk at x7741.

Computing Services

Banner forms and the Banner print server will be down tonight, starting at 9pm, as a result of Thursday night Banner maintenance; Banner web services will remain up.