Entries Tagged 'Maintenance Announcements' ↓
April 10th, 2019 — Announcement, Maintenance Announcements, System Status
The Banner production environment will be unavailable on Saturday from 7 am to approximately 5 pm, while the Banner Quarter 1 Regulatory 2019 updates are deployed to the production environment. The Banner Self-Service and Web-Services will be unavailable during these updates, which includes functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc. The modules to be updated are:
Banner 8:
General 8.11
AR 8.5.4.2
Finance 8.12
Fin Aid 8.34.1.4 (fix for CR-000165346 only)
Fin Aid 8.35
Student 8.17.1
Banner 8 SSB:
Web General 8.8
Employee Self-Service 8.15.1.1
Fin Aid Self-Service 8.25.0.2
Student Self-Service 8.7.2 (COF)
Banner 9 Admin:
Admin Common 9.3.16
App Nav 3.1.1
General 9.3.13
AR 9.3.10
Finance 9.3.11
Fin Aid 9.3.12.1.1
Fin Aid 9.3.13.1
HR 9.3.10 & Pos Ctrl 9.3.10
Student 9.3.14
Banner 9 SSB:
General SSB 9.3
Student Registration SSB 9.12 (COF)
A campus wide message will be sent out when the system is once again available on Saturday.
Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
March 28th, 2019 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end systems. Brief reboots will be required to the following list of services; Banner web services, adams.edu, and the Computing Services Helpdesk system. User impact is anticipated to be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
March 21st, 2019 — Announcement, Maintenance Announcements
At 9:00 PM, Computing Services will be installing critical security patches to several back-end systems. Brief reboots will be required to the following list of services; campus blogs, events, adams.edu webserver, campus file server and the RT ticketing system. User impact is anticipated to be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
March 13th, 2019 — Announcement, Maintenance Announcements
At 9:00 PM, Computing Services will be installing critical security patches to several back-end Microsoft servers. Brief reboots will be required to the following list of services; App Xtender, Campus Logic, Network Print Server, print shop and other back-end systems. User impact is anticipated to be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
March 7th, 2019 — Announcement, Maintenance Announcements
Computing Services will be upgrading the firmware on the campus VoIP phones tonight at 5:30 PM. There is a chance that some phones will reboot during the process. During this reboot, computers that are plugged directly into the phones will also have a brief outage to the network. The reboots should take less than two minutes to complete.
Also, beginning at 4:30 AM Friday, March 8th and lasting until roughly 5:00 AM, Computing Services will continue our testing of our new secondary Internet connection that will result in intermittent outages to our campus Internet connection. We chose this time in order to minimize any impact to campus Internet use. This secondary link will effectively double the amount of Internet bandwidth available to campus.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 26th, 2019 — Announcement, Maintenance Announcements
Beginning at 3:00 AM Wednesday, February 27 and lasting until roughly 5:00 AM, Computing Services will continue our testing of our new secondary Internet connection that will result in intermittent outages to our campus Internet connection. We chose this time in order to minimize any impact to campus Internet use. This secondary link will effectively double the amount of Internet bandwidth available to campus.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 21st, 2019 — Announcement, Maintenance Announcements
Beginning tonight at 9:00 PM (Thursday, February 21) and lasting until roughly 10:00 PM, Computing Services will be working to test our new secondary Internet connection that will result in intermittent outages to our campus Internet connection. This secondary link will effectively double the amount of Internet bandwidth available to campus.
Also at 9:00 PM, we will be replacing UPS battery systems for the Faculty Drive buildings. This will overlap with the short Internet outages and should be completed by 10:00 PM.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
February 8th, 2019 — Announcement, Maintenance Announcements
We began experiencing issues with our upstream Internet provider late yesterday afternoon and have opened a trouble ticket with CenturyLink. They are currently investigating the issue in their system and hope to have services fully restored as soon as possible. In the meantime, you may experience slowness and time-outs to various websites until CenturyLink resolves the problem.
Sorry for the inconvenience, and we appreciate your patience with this intermittent problem.
Computing Services
computingservices@adams.edu x7741
February 7th, 2019 — Announcement, Maintenance Announcements
Banner PROD DB Unavailable – Tonight 02/07/19 from 9 pm until midnight
Tonight the Banner production environment will be unavailable after 9 pm while the servers and Oracle database are updated with the latest patches. Assuming no issues are encountered the system should be up after midnight. If issues are encountered, then the campus will be notified of the issue. The Banner Self-Service and Web-Services will be unavailable during these updates, which includes functionality such as registration, add/drop classes, catalog, schedule, work study time entry, unofficial transcripts, etc.
Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 2nd, 2019 — Announcement, Maintenance Announcements, System Status
Banner PROD DB Available – Saturday 02/02/2019
The Banner 4th Quarter Updates are complete in the production environment. The Banner ADMIN and Self-Service Applications are now available.
- AppNav 3.1
- Web Tailor 8.8.4
- BDM 8.7.1.1/8.7.1.2
- Financial Aid 8.34.1.3
- Finance SSB 8.7.0.3
- Finance SSB 9.2
- Faculty SSB 9.8
Computing Services thanks you for your patience and understanding as we perform these mandatory critical patching activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
