Entries Tagged 'Announcement' ↓

***Computing Services Maintenance for Thursday, 7/13***

Beginning at 9:00 PM MT Thursday evening, Computing Services will be installing July 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Also at 9:00 PM, Computing Services will be performing maintenance on several back-end systems, no direct user impact is anticipated.

***Banner PROD Downtime for Saturday, 7/15***

Beginning at 7:00 AM MT Saturday morning, July 15th, and lasting until approximately 12:00 noon, the Banner Production environment will be unavailable while the Oracle DB upgrade is deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Thursday, 7/6***

Beginning at 7:00 PM MST Thursday evening, Computing Services will be updating the PaperCut license through the PaperCut Portal. We expect no downtime while this maintenance is performed.

***Banner PROD Downtime for Saturday, 7/8***

Beginning at 7:00 AM MST Saturday morning, July 8th, and lasting until approximately 12:00 noon, the Banner Production environment will be unavailable while the Oracle DB upgrade is deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

***Workday Downtime for Friday, 7/7 through Saturday, 7/8***

Due to quarterly planned maintenance, non-production Workday tenants will be unavailable this week as follows:

• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 16 hours beginning Friday, July 7th at 7:00 PM MST to Saturday, July 8th at 11:00 AM MST.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MST this evening, we will be installing June Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Service

***Computing Services Maintenance for Thursday, 6/22/23***

Beginning at 9:00 PM MST Thursday evening, we will be installing June updates on all employee, lab, Tech Classroom, and Windows production systems and servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot. Employees are encouraged to leave their computers on, and log off when leaving work on Thursday to assist the installation of the updates.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Banner DEVL Downtime for Thursday, 6/15 through Friday, 6/16***

A clone of Banner Production (PROD) to Banner Development (DEVL) will be performed this week. DEVL will be unavailable for ~18 hours beginning Thursday, June 15th, at 9:00 AM MST to Friday, June 16th at ~12:00 PM MST. We expect no impact to users outside of Computing Services.

***Computing Services Maintenance for Thursday, 6/15***

Beginning at 9:00 PM MST Thursday evening, Computing Services will be installing June 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Workday Downtime for Friday, 6/9 through Saturday, 6/10***

Due to Workday scheduled maintenance, the Workday production tenant will be unavailable for a maximum of 7 hours beginning Friday, June 9th at 11:00 PM MST to Saturday, June 10th at ~06:00 AM MST.

Sandbox, Sandbox Preview, and Implementation tenants will be down for a maximum of 12 hours: Friday 5 PM to Saturday 5 AM. 

***Computing Services Maintenance for Thursday, 6/8***

Tomorrow night (Thursday, 6/8) we will be performing maintenance on our server cluster, which will cause brief downtime for Banner Production and DegreeWorks as the systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MST Thursday evening, 5/25, we will be installing May Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day and enjoy the long weekend,

Computing Services

***Workday Downtime for Friday, 5/19 through Saturday, 5/20***

Due to quarterly planned maintenance, the Workday production tenant will be unavailable for a maximum of 11 hours beginning Friday, May 19th at 12:00 AM MST to Saturday, May 20th at ~11:00 AM MST.

***Computing Services Maintenance for Wednesday 5/17 and Thursday, 5/18***

Tonight (Wednesday, 5/17) beginning at 8:00 PM, all Banner Production services will be unavailable until around midnight as we install critical Oracle PSU security patches to our systems. Tomorrow night (Thursday, 5/18) we will be installing the monthly Microsoft updates to our production servers. There will be brief interruptions to various network services lasting between 5-15 minutes as these systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Workday Downtime for Friday, 5/5 through Saturday, 5/6***

Due to quarterly planned maintenance, non-production Workday tenants will be unavailable this week as follows:

• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 16 hours beginning Friday, May 5th at 7:00 PM MST to Saturday, May 6th at -11:00 AM MST.

***Computing Services Maintenance for Thursday, 5/4***

Beginning at 9:00 PM MST Thursday evening, Computing Services will be installing security updates on all Windows backend servers. During this maintenance, users may experience brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Wednesday, 4/26***

Beginning at 7:00 PM MST this evening, Computing Services will be installing a critical security patch on PaperCut. During this work, all print services will be down for ~2 hours while this maintenance is performed.

***Computing Services Maintenance for Thursday, 4/27***

Beginning at 9:00 PM MST Thursday evening, 4/24, we will be installing April Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services