Entries Tagged 'Announcement' ↓

Computing Services Maintenance for Thursday, September 10th

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive updates to Adobe Acrobat, Air, Flash, Firefox and Thunderbird. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, campus users may experience brief outages to all campus network services as we install a new traffic shaper and perform critical security updates on several back-end systems. The outages should take less than 10 minutes, with the exception of the campus file server which will be down for roughly 30 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beware of Phishing Emails – Protect your data

Recently Adams State University students have received phishing emails asking for you to verify your account by responding with your username/password or by clicking a link.

Phishing emails are fraudulent emails designed to trick you into disclosing personal information. Adams State University and other reputable organizations will never use email to request that you reply with your username/password, Social Security number, or confidential personal information. Be suspicious of any email message that asks you to enter or verify personal information, through a website or by replying to the message itself. Never reply to or click the links in a message. If you think the message may be legitimate, go directly to the company’s website (i.e., type the real URL into your browser) or contact the company to see if you really do need to take the action described in the email message.

If you see a message in your inbox that you have identified as phishing please report it through the Gmail web interface.

1. Sign in to Gmail.
2. Open the message you’d like to report.
3. At the top-right corner of the message, click the down arrow next to the “Reply” button.
4. Select Report Phishing.

If you have any questions or need any assistance please contact the Computing Services Helpdesk atcomputingservices@adams.edu or 719-587-7741.

Thanks!


Computing Services

Important Copyright Notice and Information for Students

As the fall semester gets underway, I’m writing to remind you of the risks involved with illegal downloading and/or sharing of copyrighted music, movies, games and software over the Internet. Unauthorized obtaining, sharing or offering such copyrighted material is illegal and in violation of U.S. copyright law. If caught, you may face severe civil and criminal penalties, including prison and monetary damages. Anyone found to have infringed a copyrighted work may be liable for statutory damages of up to $30,000 for each work and, if found to be willful, that amount may be increased up to $150,000 for each work infringed. Movie and recording companies actively monitor the Internet to identify individuals who are illegally downloading and/or sharing movies and music via peer-to-peer networks.

ASU fully complies with Federal law and takes prompt action when notified that one of its students may be illegally downloading and/or sharing copyrighted material. University Policy 500-008, Unauthorized Downloading and File Sharing of Copyrighted Digital Materials, is located on the ASU Computing Services Website, at http://www.adams.edu/administration/computing/policies/policies.php. If caught, ASU penalties could include loss of access to the campus computer network, disciplinary action and in extreme cases, expulsion from the University.

You may think that the large movie or recording companies won’t bother prosecuting a single university-student downloading or sharing copyrighted material. Think again. Organizations such as the Recording Industry Association of America are serious about protecting their copyrighted material. In 2009, a Boston University graduate student was ordered to pay $675,000 for illegally downloading and distributing 30 songs. This comes out to $22,500, per incident, of copyright infringement. There are a number of online sources that provide legal alternatives for downloading or otherwise acquiring copyrighted material. A listing of many of these sites can be found at: http://www.educause.edu/legalcontent.

If you have specific questions regarding ASU’s Unauthorized Downloading and File Sharing Policy please contact the

ASU Computing Services Help Desk at 587-7741 or via email at computingservices@adams.edu.

Thanks and have a great semester!

Computing Services

Internet bandwidth upgrade complete, ASU now at 500 Mbps

ASU Computing Services is pleased to announce that today (8/27) we upgraded our overall campus Internet bandwidth from 400 Mbps (megabits per second) to 500 Mbps. For the last several years, we’ve been working to keep up with the bandwidth needs of our campus, and we are hoping this increase will further improve our service to our students and employees.

Having trouble connecting to our network? Our friendly Helpdesk and ResNet technicians are available to help! Please stop by the ASU Computing Services Helpdesk located directly between the Rex Activity Center and the campus green for assistance. You can also call us at 719-587-7741 or send us an email at computingservices@adams.edu

Thanks and have a great day!

Computing Services

Java fix information

Last night Computing Services upgraded all campus computers from Java 7 to Java 8. If a computer was not on during the time of the install and does not yet have Java 8 you may receive the following error message:
“Internet Explorer has blocked this website from installing an Active X control”
To fix the issue please install Java 8 from the Software Center.
You may have a shortcut on the desktop for the Software Center. If you do not, you can find it in:
Start > All Programs > Microsoft System Center > Configuration Manager > System Center.
Under the “Available Software” tab, select Java 8 update 51, then select install. Note, any open web browsers will close as part of the installation.
Once the install is complete you should be able to log into Banner.
If you have any questions or have any trouble installing Java 8 please contact the Helpdesk at 719-587-7741 orcomputingservices@adams.edu.
Thanks!
ASU Computing Services

Computing Service Maintenance for Thursday, August 6, 2015

As we are quickly approaching the beginning of the fall semester, Computing Services is diligently working to complete the significant amount of maintenance and upgrades required for our campus computing systems.

***Maintenance for tonight, 8/6/15***

Beginning at 7:00 PM, ALL Banner services will be down until roughly 10:00 PM as we perform the mandatory upgrade to Banner Financial Aid 8.23 as well as an upgrade to Java 8.

Following at 9:00 PM, Employee, lab and TEC Classroom PCs will receive an upgrade to Java 8 update 51. Also, any employee computer that has not been upgraded to Office 2013 will be upgraded as well. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly one hour, Computing Services will be performing maintenance on the campus web server. There will be very brief outages to campus web services, but should not be noticeable to our customers.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

CS Maintenance for Thursday, July 16th and Banner Upgrade Downtime Saturday, 7/18

As we are quickly approaching the beginning of the fall semester, Computing Services is diligently working to complete the significant amount of maintenance and upgrades required for our campus computing systems.

***Maintenance for tonight, 7/16/15***

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive security updates to Microsoft Internet Explorer, iTunes and Adobe Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be performing maintenance on various campus systems. There will be very brief outages to campus network services, but should not be noticeable to our customers.

***Banner upgrades and downtime for Saturday, 7/18/15***

Beginning at 7:30 AM on this Saturday, ALL Banner services will be down until roughly 3:00 PM as we perform mandatory upgrades to several Banner modules. This includes downtime for Banner Forms, Banner Web, Student Services, and Banner printing.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, June 25th, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Adobe Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be performing maintenance on the various campus systems. During this time, users may experience brief outages to Network and Internet services, but no substantial downtime.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, June 11th, 2015

From 8:00 PM until around 10:00 PM, ALL Banner services will be down as we perform critical Oracle and Banner maintenance and patching.

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Office, Flash, and Thunderbird. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly thirty minutes, Computing Services will be performing maintenance on the campus firewall system. During this time, users will experience brief outages to Network and Internet services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, 6/4/15

Computing Services will be remotely installing several Banner Xtender plug-ins on employee computers beginning at 9:00 PM. Users are encouraged to log off but leave their computers on to assist with the installation of these patches.

If you have any questions, please contact the ASU Computing Services Helpdesk at x7741.

Thanks and have a great day,

Computing Services