Entries Tagged 'Announcement' ↓

Beginning at 21:00 Employee, lab, and Tech. Classroom Windows PCs will receive security updates for Chrome and Firefox web browsers, and Adobe Flash software.  Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Beginning at 21:00 many Banner services will experience brief outages due to updates, including One Stop web page Student Accounts and Online Payments, and Faculty/Staff web page Web Services and Advising.  Password changes will briefly be unavailable as well.

Based on some feedback we received from campus, we’ve decided to delay the maintenance until roughly 9:00 PM tonight, so that we do not interrupt any academic activities. Thank you to those who responded and worked with us on this issue, we appreciate it.

Computing Services

In order to address an ongoing issue with our campus wireless solution, we must take down all wireless services today at 1:30 PM until roughly 2:30 PM. During this time, wireless services will be unavailable. According to our trending data, mid-afternoon is one of the least utilized times for wifi, so this will hopefully minimize the impact.

Also, beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Flash, Thunderbird, Firefox and VLC. Campus MACs will receive updates to Chrome, Java, Flash and Office. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, print server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

There will be very brief outages to the Donor 2, SQL1 Server and the Account management system as we resolve an issue with our VM infrastructure. Impact to our customers will be minimal.

Thanks for your support and understanding!

Computing Services

Beginning at 9:00 PM, Employee, lab, Mac and TEC Classroom PCs will receive critical security updates to Windows, Office, Flash, Firefox, Chrome and OSX. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the campus print server and Active Directory. Students in the labs will be unable to print during this brief maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows and Java. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 8:30 PM and lasting until roughly midnight, we will be performing maintenance on several Banner systems. ALL Banner services including Banner Web, School Services, Banner Printing, and Banner Forms will be inaccessible during this time.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, iTunes, Flash, Reader, Acrobat, Chrome, Thunderbird, Firefox, OpenOffice, and KeePass. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 8:30 PM and lasting until roughly midnight, we will be performing maintenance on several Banner systems. ALL Banner services including Banner Web, School Services, Banner Printing, and Banner Forms will be inaccessible during this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

**Phishing Email Attacks**

Adams State University student email accounts have again been the target of a phishing attack this week. Phishing emails are malicious emails where the attacker will pose as a legitimate organization to attempt to trick you into disclosing your personal information.

As a reminder, Computing Services will never ask for your username and password via email. If you do see a message asking for this information, please delete it without responding to the sender.

If you have responded to an email with your username and password please change your password immediately by going to www.adams.edu/onestop and clicking the ‘change your password’ link.

You can also report phishing through the web interface of Gmail.

On your computer:

Sign in to Gmail.
Open the message you’d like to report.
At the top-right corner of the message, click the down arrow next to the ‘Reply’ button.
Select Report Phishing.

If you are unsure if an email is legitimate or not, please reach out to our Helpdesk at 719-587-7741 orcomputingservices@adams.edu

**Office 365 is free to all current students!**

You can install your free copy of Office 365 for Education on up to 5 personal devices. For installation instructions please visit our howto wiki:

http://howto.adams.edu/index.php/Office_365_Education_for_Students_and_Employees

**Please remember to backup any important documents that you might need for your classes!**

Always keep important files stored in multiple locations. Having the only copy of an important file only on one computer or a thumbdrive could lead to data loss if that location gets corrupted or lost.

Our campus network drive, Myfiles.adams.edu, is backed up every evening by Computing Services. This drive is mapped automatically on any on campus computer and can be accessed anywhere through a web browser. For more information about using the network drive, please visit this link:

https://howto.adams.edu/index.php/Myfiles.adams.edu_-_Home_and_Shared_Network_Drives

All students also get unlimited storage on Google Drive! You can upload documents from any computer or mobile device and access them anywhere. For more information on using Google Drive please see the Google Drive Help Center at:

https://support.google.com/drive

If you need any assistance or have any questions please contact the Computing Services Helpdesk.

Thanks!

ASU Computing Services
computingservices@adams.edu
719-587-7741

All Banner services will be unavailable Saturday 1/16/16 beginning at 9:00 AM and lasting for approximately 3 to 4 hours. This is needed to upgrade the Human Resources system with the updated W2 requirements and the Affordable Care Act reporting.  We realize this is short notice but we have only a small window between the recent Banner Oracle 12c database conversion and the requirement to print employee W2 forms.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Finals week is here! Computing Services has a few helpful tips as we near the end of the semester.

**Please remember to backup any important documents that you might need for your classes!**

Always keep important files stored in multiple locations. Having the only copy of an important file only on one computer or a thumbdrive could lead to data loss if that location gets corrupted or lost.

Our campus network drive, Myfiles.adams.edu, is backed up every evening by Computing Services. This drive is mapped automatically on any on campus computer and can be accessed anywhere through a web browser. For more information about using the network drive, please visit this link:

https://howto.adams.edu/index.php/Myfiles.adams.edu_-_Home_and_Shared_Network_Drives

All students also get unlimited storage on Google Drive! You can upload documents from any computer or mobile device and access them anywhere. For more information on using Google Drive please see the Google Drive Help Center at:

https://support.google.com/drive

**Office 365 is free to all current students!**

You can install your free copy of Office 365 for Education on up to 5 personal devices. For installation instructions please visit our howto wiki:

http://howto.adams.edu/index.php/Office_365_Education_for_Students_and_Employees

**Phishing Email Attacks**

Adams State University student email accounts have again been the target of a phishing attack this week. Phishing emails are malicious emails where the attacker will pose as a legitimate organization to attempt to trick you into disclosing your personal information.

As a reminder, Computing Services will never ask for your username and password via email. If you do see a message asking for this information, please delete it without responding to the sender.

If you have responded to an email with your username and password please change your password immediately by going to www.adams.edu/onestop and clicking the ‘change your password’ link.

You can also report phishing through the web interface of Gmail.

On your computer:

Sign in to Gmail.
Open the message you would like to report.
At the top-right corner of the message, click the down arrow next to the ‘Reply’ button.
Select Report Phishing.

If you are unsure if an email is legitimate or not, please reach out to our Helpdesk at 719-587-7741 orcomputingservices@adams.edu

**Graduating? Make sure to sign up for an ASU Alumni Email Account!**

Your student account will remain active for 3 terms after you have been enrolled in a class. After you have not been enrolled for 3 terms your ASU student account will be deleted.

Our ASU graduates are eligible for a free Alumni Google Account! Computing Services can assist with copying any information stored in your student Google account to your alumni account.

Please see our Alumni website for instructions on requesting an Alumni email account:

http://www.adams.edu/alumni/emailfaq.php

If you need any assistance or have any questions please contact the Computing Services Helpdesk.

Thanks!

ASU Computing Services
computingservices@adams.edu
719-587-7741