Entries Tagged 'Announcement' ↓
April 13th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs and Macs will receive several critical security updates for several software packages. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
April 12th, 2017 — Announcement, Security Tips
It has been a while since Computing Services sent a reminder regarding phishing and scam emails. Phishing emails are malicious emails where the attacker will pose as a legitimate organization to attempt to trick you into clicking on malicious links, download attachments, and could possibly lead to disclosing your personal information.
Following are the steps to distinguish phishing from regular emails:
Don’t trust the display name
A favorite phishing tactic among cybercriminals is to spoof the display name of an email. Experts have found that nearly half of all email threats spoofed the brand in the display name. The bottom line is don’t trust the display name. Check the email address in the header from—if looks suspicious, don’t open the email.
Look but don’t click
Hover your mouse over any links embedded in the body of the email. If the link address looks weird, don’t click on it. If you want to test the link, open a new browser window and type in website address directly rather than clicking on the link from unsolicited emails.
Check for spelling mistakes
Brands are pretty serious about email. Legitimate messages usually do not have major spelling mistakes or poor grammar. Read your emails carefully and report anything that seems suspicious.
Analyze the salutation
Is the email addressed to a vague “Valued Customer?” If so, watch out—legitimate businesses will often use a personal salutation with your first and last name.
Don’t give out personal information
Legitimate banks and most other companies will never ask for personal credentials via email.
Beware of urgent or threatening language in the subject line
Invoking a sense of urgency or fear is a common phishing tactic. Beware of subject lines that claim your “account has been suspended” or your account had an “unauthorized login attempt.”
Review the signature
Lack of details about the signer or how you can contact a company strongly suggests a phish. Legitimate businesses always provide contact details.
Don’t click on attachments
Including malicious attachments that contain viruses and malware is a common phishing tactic. Malware can damage files on your computer, steal your passwords or spy on you without your knowledge. Don’t open any email attachments you weren’t expecting.
Don’t trust the header from email address
Fraudsters not only spoof brands in the display name, but also spoof brands in the header from email address.
Don’t believe everything you see
Phishers are extremely good at what they do. Just because an email has convincing brand logos, language, and a seemingly valid email address, does not mean that it’s legitimate. Be skeptical when it comes to your email messages—if it looks even remotely suspicious, don’t open it.
If you have replied to phishing emails, and have sent money, please report this fraud to the ASU Police Department at (719)587-7901.
Final reminder, Computing Services will never ask for your username and password via email.
If you have additional questions contact us at:
Computing Services
computingservices@adams.edu
(719) 587-7741
March 30th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end servers and systems. There will be brief interruptions to several back-end systems as they reboot after receiving critical security patches, however, disruption is expected to be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
March 22nd, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive several critical security updates for Windows, Reader, Flash, Shockwave, Firefox, Thunderbird and several other software packages. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, Computing Services will be performing maintenance on the campus file server. Access to home and shared directories will be unavailable for roughly 30 minutes. There will also be brief interruptions to several back-end systems as they reboot after receiving critical security patches. User disruption is expected to be minimal.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
March 9th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, there will be a brief outage to the campus howto and cs wiki systems as we perform maintenance activities.
***Banner PROD down for HR Module upgrade this Saturday, 3/11/17***
The Production Banner Database will be down until roughly noon as we install critical Human Resources updates. During this time, ALL Production Banner services will be unavailable.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
March 7th, 2017 — Announcement, Maintenance Announcements
Due to an unexpected issue with one of our back-end VM systems, beginning at 9:00 PM, Computing Services will be performing maintenance on various back-end systems. There will be brief interruptions to our campus print server, blogs and the how-to wiki. Overall maintenance should take roughly 3 hours, but the impact on customer-facing services should be much less.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 23rd, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Computing Services will be performing maintenance on various back-end systems. However, there should be no noticeable impact to services during this time.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 9th, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive several critical security updates. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, Computing Services will be performing maintenance on the campus file server. Access to home and shared directories will be unavailable for roughly one hour.
***Banner PROD down for Maintenance this Saturday, 2/11/17***
The Production Banner Database will be down until roughly noon as we install critical Financial Aid updates. During this time, ALL Production Banner services will be unavailable.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 2nd, 2017 — Announcement, Maintenance Announcements
Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs and Employee MACs will receive several critical security updates. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.
Also beginning at 9:00 PM, Computing Services will be installing updates on several back-end systems. Brief reboots will occur, but impact for our customers is expected to be minimal.
***Banner DEVL down for Maintenance this Saturday, 2/4/17***
The Development Banner Database will be down until roughly noon as we install critical Financial Aid updates. During this time, DEVL Banner services will be unavailable but Production will be unaffected.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
February 1st, 2017 — Announcement, Maintenance Announcements, System Status
As of around 11:30 AM yesterday, 1/31/17, our campus bandwidth upgrade was complete. We monitored the new circuit and utilization overnight, and everything seems to be running well.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu
Have a great day!
Computing Services
