CS Maintenance for today and tonight May 25, 2017

Banner DEVL is down for updates today.

From 9:00 PM until midnight:
* Banner will be down this evening as system updates are applied.
* Network printing will be down as system updates are applied.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

CS Maintenance for tonight, May 18th, 2017, and Banner PROD maintenance Saturday

Beginning at 9:00 PM, there will be various network and service interruptions until roughly 11:00 PM as we perform critical maintenance on several back-end systems.

MACs will receive critical Operating System security patches and application updates, MAC users are encouraged to log off but leave their computers on when they leave work today.

***Banner PROD down for Oracle updates this Saturday, 5/20/17***

The Production Banner Database will be down until roughly noon as we install critical Oracle updates. During this time, ALL Production Banner services will be unavailable.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Banner PROD Maintenance this Saturday, 4/29/17

***Banner PROD down for Maintenance this Saturday, 4/29/17***

The Production Banner Database will be down until roughly noon as we install critical Oracle PSU updates. During this time, ALL Production Banner services will be unavailable.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

CS Maintenance for Thursday, April 13th

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs and Macs will receive several critical security updates for several software packages. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Beware of phishing attempts targeting the ASU campus

It has been a while since Computing Services sent a reminder regarding phishing and scam emails. Phishing emails are malicious emails where the attacker will pose as a legitimate organization to attempt to trick you into clicking on malicious links, download attachments, and could possibly lead to disclosing your personal information.

Following are the steps to distinguish phishing from regular emails:

Don’t trust the display name

A favorite phishing tactic among cybercriminals is to spoof the display name of an email. Experts have found that nearly half of all email threats spoofed the brand in the display name. The bottom line is don’t trust the display name. Check the email address in the header from—if looks suspicious, don’t open the email.

Look but don’t click

Hover your mouse over any links embedded in the body of the email. If the link address looks weird, don’t click on it. If you want to test the link, open a new browser window and type in website address directly rather than clicking on the link from unsolicited emails.

Check for spelling mistakes

Brands are pretty serious about email. Legitimate messages usually do not have major spelling mistakes or poor grammar. Read your emails carefully and report anything that seems suspicious.

Analyze the salutation

Is the email addressed to a vague “Valued Customer?” If so, watch out—legitimate businesses will often use a personal salutation with your first and last name.

Don’t give out personal information

Legitimate banks and most other companies will never ask for personal credentials via email.

Beware of urgent or threatening language in the subject line

Invoking a sense of urgency or fear is a common phishing tactic. Beware of subject lines that claim your “account has been suspended” or your account had an “unauthorized login attempt.”

Review the signature

Lack of details about the signer or how you can contact a company strongly suggests a phish. Legitimate businesses always provide contact details.

Don’t click on attachments

Including malicious attachments that contain viruses and malware is a common phishing tactic. Malware can damage files on your computer, steal your passwords or spy on you without your knowledge. Don’t open any email attachments you weren’t expecting.

Don’t trust the header from email address

Fraudsters not only spoof brands in the display name, but also spoof brands in the header from email address.

Don’t believe everything you see

Phishers are extremely good at what they do. Just because an email has convincing brand logos, language, and a seemingly valid email address, does not mean that it’s legitimate. Be skeptical when it comes to your email messages—if it looks even remotely suspicious, don’t open it.

If you have replied to phishing emails, and have sent money, please report this fraud to the ASU Police Department at (719)587-7901.

Final reminder, Computing Services will never ask for your username and password via email.

If you have additional questions contact us at:

Computing Services

computingservices@adams.edu

(719) 587-7741

CS Maintenance for Thursday, March 30th, 2017

Beginning at 9:00 PM, Computing Services will be performing maintenance on several back-end servers and systems. There will be brief interruptions to several back-end systems as they reboot after receiving critical security patches, however, disruption is expected to be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

CS Maintenance for Thursday, March 23rd, 2017

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive several critical security updates for Windows, Reader, Flash, Shockwave, Firefox, Thunderbird and several other software packages. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, Computing Services will be performing maintenance on the campus file server. Access to home and shared directories will be unavailable for roughly 30 minutes. There will also be brief interruptions to several back-end systems as they reboot after receiving critical security patches. User disruption is expected to be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

CS Maintenance for tonight, March 9, 2017, Banner PROD maintenance Saturday

Beginning at 9:00 PM, there will be a brief outage to the campus howto and cs wiki systems as we perform maintenance activities.

***Banner PROD down for HR Module upgrade this Saturday, 3/11/17***

The Production Banner Database will be down until roughly noon as we install critical Human Resources updates. During this time, ALL Production Banner services will be unavailable.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

Emergency Maintenance for tonight, 3/7/17

Due to an unexpected issue with one of our back-end VM systems, beginning at 9:00 PM, Computing Services will be performing maintenance on various back-end systems. There will be brief interruptions to our campus print server, blogs and the how-to wiki. Overall maintenance should take roughly 3 hours, but the impact on customer-facing services should be much less.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services

CS Maintenance for tonight, February 23rd, 2017

Beginning at 9:00 PM, Computing Services will be performing maintenance on various back-end systems. However, there should be no noticeable impact to services during this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Have a great day!

Computing Services