Tip #2 for National Cyber Security Awareness Month

October 14th, 2014 by ksdaniel

We are now well into National Cyber Security Awareness Month. Remember, you can always check the Stay Safe Online NCSAM website for more information and tips!

www.staysafeonline.org/ncsam

Cyber security is all about keeping your information safe, including your financial and personal information. In addition to keeping it secure, its important to keep it backed up!

Ever lost your phone or tablet? Ever accidently washed a flash drive, that just happened to have an important copy of a paper?

A backup is a second copy of all your important files – for example, your family photos, home videos, documents and emails.
Instead of storing it all in one place (like your computer), you keep another copy of everything somewhere safe.

All students have free storage space on our Adams State file server, which is backed up by Computing Services every night. In addition to being accessible in the student labs, you can access your files anywhere via a web browser.

Check out our how-to on how to use it:

http://goo.gl/6OSOG6

You can also store multiple copies of your files on Google Drive. All ASU students get 30 GB on their student Google Drive free.

For more information on backups, check out World Backup Day’s website:

http://www.worldbackupday.com/

If you would like more information on any of our services please let us know!

ASU Computing Services
computingservices@adams.edu
719-587-7741

Don?t forget to like us on Facebook
www.facebook.com/ASUComputingServices
www.facebook.com/ASUResNet

Tip #1 for National Cybersecurity Awareness Month (NCSAM)

October 9th, 2014 by ksdaniel

NCSAM, now in its 11th year, was create to help everyone have the resources to stay safe and secure online.

Cyber security awareness is needed now more than ever! There have been many data breaches in the news recently, credit cards exposed at Target and Home Depot to the Heartbleed and Shellshock vulnerabilities.

So what can you do to protect yourself and our university online? An excellent first step in protecting your privacy is selecting strong passwords. It is important that passwords be long and strong instead of short and sweet, with a combination of numbers, special characters, and lower/uppercase letters.

With all of these requirements, how do you pick a strong password that is easy to remember? Check out this quick video to find out how!

https://www.youtube.com/watch?v=0RCsHJfHL_4

Or, check out our how-to for more tips and tricks on choosing and remembering good passwords, including a secure way to store them! (hint, its not on a sticky note)

http://howto.adams.edu/index.php/Password_Tips

Just as important as choosing a strong password is  using unique passwords for EVERY site you visit. That way even if a site does get compromised, that password can’t be used to access your bank, credit cards, or social media sites.

IMPORTANT

It is a violation of ASU policy to share your password with anyone. This includes signing into a computer with your ASU account and allowing someone else to use your workstation. All employees, including work studies, should use their own account.

If you need an account for training or an event Computing Services is happy to set one up for you!

For more tips visit www.staysafeonline.org.

ASU Computing Services

computingservices@adams.edu

719-587-7741

For more security tips and tech updates throughout the year, like us on Facebook!

www.facebook.com/ASUComputingServices

Computing Services Maintenance for Thursday, October 2nd, 2014

October 2nd, 2014 by ksdaniel

The following maintenance activities will take place tonight, Thursday October 2nd:

Employee and Tec Classrooms will receive updates to Adobe Reader, Thunderbird, and firefox beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any user impact.

Also at 9:00 PM, various updates will be installed on Banner middle-tier servers. Customer impact should be very low, with the potential for 5-10 minute outages as the servers reboot.

After 10:00 PM, there will be brief maintenance done on TEC Classrooms. Customer impact should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

Message to students regarding illegal file sharing

September 30th, 2014 by ksdaniel

As the fall semester gets underway, I’m writing to remind you of the risks involved with illegal downloading and/or sharing of copyrighted music, movies, games and software over the Internet. Unauthorized obtaining, sharing or offering such copyrighted material is illegal and in violation of U.S. copyright law. If caught, you may face severe civil and criminal penalties, including prison and monetary damages. Anyone found to have infringed a copyrighted work may be liable for statutory damages of up to $30,000 for each work and, if found to be willful, that amount may be increased up to $150,000 for each work infringed. Movie and recording companies actively monitor the Internet to identify individuals who are illegally downloading and/or sharing movies and music via peer-to-peer networks.

 

ASU fully complies with Federal law and takes prompt action when notified that one of its students may be illegally downloading and/or sharing copyrighted material. University Policy 500-008, Unauthorized Downloading and File Sharing of Copyrighted Digital Materials, is located on the ASU Computing Services Website, at http://www.adams.edu/administration/computing/policies/policies.php. If caught, ASU penalties could include loss of access to the campus computer network, disciplinary action and in extreme cases, expulsion from the University.

 

You may think that the large movie or recording companies won’t bother prosecuting a single university-student downloading or sharing copyrighted material. Think again. Organizations such as the Recording Industry Association of America are serious about protecting their copyrighted material. In 2009, a Boston University graduate student was ordered to pay $675,000 for illegally downloading and distributing 30 songs. This comes out to $22,500, per incident, of copyright infringement. There are a number of online sources that provide legal alternatives for downloading or otherwise acquiring copyrighted material. A listing of many of these sites can be found at: http://www.educause.edu/legalcontent.

 

If you have specific questions regarding ASU’s Unauthorized Downloading and File Sharing Policy please contact the

ASU Computing Services Help Desk at 587-7741 or via email at computingservices@adams.edu.

 

Thanks and have a great semester!

Computing Services Maintenance for Thursday September 18, 2014

September 18th, 2014 by Cameron Miller

The following maintenance activities will take place tonight, Thursday September 18th:

Brief outages will occur for Staff Email, streaming media, Ellucian Go, and Banner AppXtender between 9 and 10pm.

Employee and Tec Classrooms will receive updates to Windows, Office, Adobe Air, Flash Firefox and LibreOffice beginning at 9:00 PM. Employees are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any problems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

Computing Services Maintenance for Thursday, September 11, 2014

September 11th, 2014 by ksdaniel

The following maintenance activities will take place tonight, Thursday September 11th:

Beginning at 5:00 PM and lasting roughly 45 minutes, the campus Ellucian GO Mobile app will be unavailable as we perform an upgrade to version 3.0. This upgrade includes a feature enhancement which will enable notifications of holds on accounts for students. If you are interested in getting the ASU Ellucian GO app, it is available on both the Apple store and Android Play store.

Beginning at 9:00 PM and lasting roughly 2 hours, ALL Banner services will be down including Forms, Banner Web and Self-Service for an upgrade. This maintenance is required to bring us into compliance with several Federal mandates.

Also beginning at 9:00 PM and lasting roughly 2 hours, streaming.adams.edu will be down for a storage upgrade. Impact to our students should be minimal, however, videos in Blackboard that are located on this server will be unavailable at this time.

Lastly, employee and Tec Classrooms will receive updates to Adobe Flash, Thunderbird, Firefox, MS Office and Windows, LibreOffice and VLC Media Player beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any user impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

Computing Services Maintenance for Thursday, August 7, 2014

August 7th, 2014 by ksdaniel

With the start of fall semester right around the corner, Computing Services is performing several final maintenance activities in preparation. The following maintenance activities will take place tonight, Thursday August 7th:

Beginning at 5:00 PM and lasting roughly thirty minutes, we will be performing maintenance on the Banner DEVL storage system. All production Banner services will remain up during this time.

Then, at 9:00 PM until roughly midnight, we will be performing security updates and storage maintenance to several Banner and campus networking services. During this maintenance, there will be very brief outages to ALL campus services as the servers are rebooted and the storage maintenance is completed.

Lastly, at 9:00 PM Computing Services will be removing the Barracuda system out of the email flow. After this maintenance, faculty and staff will no longer receive Barracuda spam quarantine messages, but will still continue to receive Google Gmail spam quarantine messages moving forward. This is yet another step toward the full migration to Gmail for all employees that is underway.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

Computing Services Maintenance for Thursday, July 31st

July 31st, 2014 by ksdaniel

The following maintenance activities will take place tonight, Thursday July 31st:

Beginning at 7:00 PM and lasting roughly two hours, on-campus Banner forms access will be unavailable due to maintenance. Other Banner activities such as Banner Web and Self-Service will remain functional during this time.

Employee and Tec Classrooms will receive updates to Adobe Flash, Thunderbird, Firefox, and Secunia beginning at 9:00 PM. Users are encouraged to log off but leave their computers on when leaving work today. This will assist the installation of these security patches and minimize any user impact.

At 9:00 PM, we will be performing maintenance on the campus LDAP systems. This will cause a 10 minute downtime window for the password change process and account creations.

Lastly, at 9:00 PM Computing Services will be doing some maintenance on the campus trane server, OneCard manager and some back-end network systems. User impact will be minimal for this maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

Computing Services Maintenance for Thursday, July 24th

July 23rd, 2014 by ksdaniel

The following maintenance activities will take place tomorrow, Thursday July 24th during our normally scheduled maintenance window:

At 9:00 PM, we will be performing maintenance on the campus LDAP systems as well as the Banner monitoring systems. We do not anticipate any downtime to campus services for these maintenance activities.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

Announcing Gmail for Faculty/Staff – Sign up to migrate now!

July 22nd, 2014 by ksdaniel

First off, Computing Services wants to thank everyone who has given us feedback regarding our move to Gmail for our employees. The support was resoundingly positive, and we are excited to move this project forward. We are ready to start migrating Faculty and Staff to Gmail!  Early adopters can sign up from our ASU Google Apps Learning Center:

http://learngoogle.adams.edu

Click on the ‘Sign Up’ button and fill out the form to be added to the early adopters list. Faculty and staff will be migrated according to the order they signed up, so act quickly to get on the list! Once you are on the list, Computing Services will contact you and will assist with the migration of your existing email over to Gmail. Over the next several months, we will be working directly with departments to migrate all remaining users to Gmail.

We encourage everyone to get familiar with our ASU Google Apps Learning Center at learngoogle.adams.edu. Not only does it have helpful walk-throughs and videos for getting started with Gmail, but also great resources for Calendar, Docs, Drive, Sites, and more.

The Learning Center will continue to be updated with resources and training, and will remain available even after the Gmail migration is complete.  If you have any additional training or support needs, Computing Services is here to help!

***A few FAQs about the migration process***

Will my email address change?

–          Nope! All faculty and staff will keep an @adams.edu address

Can I still use Thunderbird?

–          Absolutely! Computing Services can help you set up your account when the migration is complete

Can I still get email on my mobile device?

–          Yes! In fact, the mobile interface for Gmail on your mobile device has some feature enhancements as well.

Here is a link to our full FAQ that has more information for you:

http://goo.gl/A4VVzR

If you have any questions about the migration process please contact the Computing Services Helpdesk at 719-587-7741 or at computingservices@adams.edu

Thanks!

ASU Computing Services


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