Computing Services Maintenance for Thursday, 8/5/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 8/5) and lasting until approximately 12:00 AM MST, Computing Services will be updating back-end servers related to OpenVPN and the campus wireless network access control system. We expect both systems to be down for 3 hours while the work is performed, with users unable to access the VPN (virtual private network) system, as well as new users being unable to connect to the wireless network during this period. Existing wireless users should not be affected.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

PROD Available: Banner Quarter 2 Updates Complete

The 2021 Banner Quarter 2 Updates have been deployed to the production environment this morning, July 24th 2021. The Banner Admin and Self-Service applications are available at this time.

The latest Banner 2021 Quarter 2 updates include:

Banner DB Upgrade 9.23.0.1 
Banner Access Mgmt 9.3.18.0.3 
Banner Accounts Receivable 8.8.1, 9.3.19.0.5 
Banner Admin Common 9.3.25.0.6 
Banner Employee Self Service 9.15 
Banner Ethos API DB Upgrade 9.24 
Banner Financial Aid 8.40.1.1, 9.3.26.1
Banner Finance 8.13.1.5, 9.3.21.0.3 
Banner General 8.13.1, 9.3.20.0.5 
Banner HR and Payroll 8.19.1, 9.3.19.0.4 
Banner Integration API 9.24 
Banner Student 8.21.1, 9.3.24.0.5 
Banner Student API 9.24 
Banner Student Self Service 9.16.1

Please note there is a issue when using SPAIDEN that is reported in Ellucian Case CR-000180065.

In SPAIDEN:
-If you press [Enter] after typing the 900 number, you will be taken to GOAMTCH.
-Instead, after typing the 900 number you must press the [GO] button.

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2021 Banner 2nd Quarter Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day!
Computing Services

Banner PROD Downtime and Computing Services Maintenance this week

This week, Computing Services will be performing the following critical maintenance tasks required for various systems:

***Computing Services Maintenance for Thursday, 7/22/21***

Beginning at 9:00 PM MST tomorrow evening (Thursday, 7/22), Computing Services will be installing July Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions (10-15 minutes) to network services as systems reboot. 

***Banner PROD Downtime for Saturday, 7/24/21***

Beginning at 7:00 AM MST Saturday, 7/24, and lasting until approximately 1:00 PM, the Banner Production environment will be unavailable while 2nd Quarter Updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 7/15/21

Computing Services will be performing several maintenance activities this evening, Thursday, 7/15/21. See below for details:

–Beginning at 6:00 PM MST, we will be updating CLEAN Address in the Banner Production environment. We expect minimal impact to campus.

–Beginning at 9:00 PM MST, Computing Services will be installing July 2021 Microsoft patches/updates to our test systems for possible deployment next week. We anticipate no impact for client-facing systems.

–Also beginning at 9:00 PM MST, until approximately 12:00 AM MST, we will be updating back-end servers related to the campus wireless network. We expect the SafeConnect system to be down for 2-3 hours while the work is performed, with some users being unable to connect to the wireless network during this period.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 7/8/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 7/8), Computing Services will be installing security updates to the campus system GitLab. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

 

DegreeWorks Upgrade to 5.0.5.1: Unavailable on Wed 6/30/21 & Thurs 7/1/21

The Degree Works degree audit system will be unavailable on Wednesday 6/30/21 & Thursday 7/1/21 to be upgraded to the latest released version of 5.0.5.1. Assuming all goes well the Degree Works system should be available on Friday, but if issues are encountered it could take longer. An email message will be sent to campus at the end of the business day on Thursday regarding the status of the system.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 6/24/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 6/24), Computing Services will be installing Microsoft Windows patches to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation. 

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Computing Services Maintenance for Thursday, 6/17/21

Beginning at 9:00 PM MST tomorrow evening (Thursday, 6/17), Computing Services will be installing June Microsoft updates on all Windows production servers. Throughout this time, users will experience intermittent outages (5-15 minutes) and brief interruptions (10-15 minutes) to network services as systems reboot.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,
Computing Services

Computing Services Maintenance this week (6/9-10)

This week, Computing Services will be performing the following maintenance tasks for various systems:

***Maintenance Activities for Wednesday, 6/9/21***

Beginning at 6:00 PM MST on Wednesday evening, and lasting approximately 2 hours, we will be upgrading the System Center Configuration Manager (SCCM), the system that is used to push all Window updates, software updates, and new applications. We expect no impact to users outside of Computing Services while this maintenance is performed.

***Maintenance Activities for Thursday, 6/10/21***

Beginning at 9:00 PM MST on Thursday evening, we will be installing June 2021 Microsoft patches/updates to our test systems for possible deployment next week. We anticipate no impact for client-facing systems.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

PROD Banner Available: 2021 Quarter 1 Updates Complete

Good morning, Adams State Banner Community.

The 2021 Banner Quarter 1 Updates have been deployed to the production environment this morning, June 5th 2021. The Banner Admin and Self-Service applications are available at this time.

The Banner modules details are outlined in the Banner Google Calendar:
Adams State University – Banner Updates Calendar

The latest Banner 2021 Quarter 1 updates include:

Banner DB Upgrade 9.23
Banner Access Mgmt 9.3.17.0.5
Banner Admin Common 9.3.24.0.3
Banner App Nav 3.4
Banner Communication Management 9.7.2
Banner Document Management System 8.7.4.3

Banner Ethos API DB Upgrade 9.23
Banner Event Publisher 9.5
Banner Event Publisher Database Upgrade 9.5
Banner Extensibility 9.8

Banner Integration API 9.23
Banner Student API 9.23 Banner Accounts Receivable 8.8, 9.3.18.0.7
Banner Employee Self Service 8.19, 9.14
Banner Faculty Self Service 8.7.2.8, 9.14.1
Banner Financial Aid 8.39.2, 8.40, 9.3.24.0.3, 9.3.25.0.1
Banner Financial Aid Self Service 8.39.2
Banner Finance 8.13.1.3, 8.13.1.4, 9.3.19.0.2
Banner Finance Self Service 9.4.1
Banner General 8.13, 9.3.19.0.5
Banner General Self Service 9.8
Banner HR and Payroll 8.19, 9.3.18.0.2
Banner Position Control 8.19, 8.19.0.1, 9.3.14.0.1
Banner Student 8.21, 8.21.0.1, 9.3.23.1.2
Banner Student Self Service 9.16
Banner Student Registration Self Service (COF) 9.18

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2021 Banner 1st Quarter Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computin…@adams.edu

Have a great day!
Computing Services