Entries Tagged 'Maintenance Announcements' ↓

The following maintenance activity will take place at 9 PM during our regularly scheduled maintenance window:

• The master LDAP server will be down for roughly 30 minutes for maintenance. During this time, all users will experience brief interruptions logging into ASC services including email, labs, employee and student services and employee computers.

If you have any questions or concerns, please contact the ASC Computing Services Helpdesk at x7741 or via email at asccompserv@adams.edu

Thank you,

Computing Services

Computing Services will be performing the following maintenance activities during our normally scheduled maintenance window Thursday night at 9:00 PM.

• Beginning at 9:00 PM, all Banner services including Banner web for students will be unavailable as we perform a critical upgrade to the Financial Aid module. Banner users are asked to log out of Banner when leaving work for the day. The upgrade is scheduled to take roughly 2 hours.
• Also beginning at 9:00 PM, all campus web services will be down for roughly 2 hours for a critical upgrade. The Bradford system which registers and runs security scans on newly connected student computers will be down for roughly 1 hour during this maintenance as we replace a faulty power distribution unit.
• Employee computers will receive critical Microsoft Windows and Office security patches. Employees are encouraged to leave their computers turned on, but logged out as they leave work for the day.

Additionally, on Friday evening beginning at 6:30 PM, Computing Services will be performing maintenance on our campus core
router. Because this system controls all networking services (employees, wireless and ResNet for Students) we chose this
window of Friday evening to attempt to minimize the impact to campus. Estimated downtime to all networking services is 1
hour.

As always, if you have any questions, please feel free to contact the ASC Computing Services Help Desk at x7741 or via
email at asccompserv@adams.edu. We know there is never an ideal time to perform maintenance, but we appreciate your
patience and support as we work to provide stable, secure services to the campus community.

Thank you,
Computing Services

There was an interruption to network services to Faculty Drive wireless access and Richardson Hall late last night. Services were restored at roughly 7:25 AM today. We apologize for any inconvenience this may have caused, and are investigating the cause of the outage. If you experience any trouble connecting to the network or Internet, please call our Help Desk at x7741.

Thanks,

Computing Services

The following maintenance activities will be taking place this week:

• Beginning at 6 PM Thursday (1/5) the campus file server will be down for roughly 5 hours for critical security patches. During this time, home and shared directories will not be available.
• Beginning at 9 PM (1/5), all Banner services will be unavailable for roughly 1 hour as critical security patches are installed.
• Also at 9 PM (1/5), the campus web database and the Microsoft print server will be down for roughly 1 hour for maintenance activities.
• This Saturday (1/7), all Banner services will be unavailable from 8 AM until noon as major upgrades are being installed to the Payroll, Finance, and Financial Aid modules of Banner.

As always, if you have any questions or concerns, please call our Help Desk at 719-587-7741 or contact us via email at asccompserv@adams.edu. Thank you for your support and understanding as Computing Services performs these updates and upgrades as we strive to provide secure, quality campus IT services.

Computing Services

Due to the length of time required to perform the maintenance, the following maintenance activities will take place beginning at 5 PM:

• All Banner services will be unavailable from 5:00 PM until around midnight for the installation of battery back-up systems, power distribution units, and cable management equipment. Employees are asked to log out of all Banner systems when leaving work. Students will not be able to access their grades or other school services during this time.
• All network service will experience brief outages as we perform upgrades to network switches. These upgrades are required to resolve an issue that arose a few weeks ago in which services were lost temporarily due to a switch running older software.

If you have any questions, please feel free to call the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu. Thank you and Happy Holidays!

The following maintenance activities will take place after 9 PM during our normally scheduled maintenance window:

• Employee computers in Richardson Hall will receive critical upgrades to Mozilla Firefox and Thunderbird. Employees are urged to leave their computers on and log out at the end of the work day to assist in this upgrade. Employee computers in other buildings on campus will not be affected by this upgrade.
• The campus LDAP and Content Management System Bricolage will be rebooted shortly after 9 PM for critical patches.

If you have any questions or concerns, please contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu. Also, as the campus prepares for finals week and other end of the semester activities, this will be the last maintenance night of the semester performed by Computing Services.

Thank you,

Computing Services.

The following maintenance activities will take place beginning at 9 PM during our normally scheduled maintenance window:

• Employee computers will receive critical Windows security updates and patches. Employees are encouraged to leave their computers on but not logged in when they leave work for the day.
• Banner Web services will be unavailable for roughly 2 hours for patches to the system.
• The Barracuda email systems will have a configuration made, however, no outages are anticipated.
• Several network services will have extremely brief outages as we apply a patch to them. No noticeable outages are anticipated.

If you have any questions, please contact the ASC Computing Services Help Desk at asccompserv@adams.edu or call us at x7741. Thank you

The following maintenance activities will take place beginning at 9:00 PM during our regularly scheduled maintenance window:

• All web services including the campus file server, LDAP servers, and other various servers will have security patches installed requiring a brief reboot period. Estimated outage to all web services on campus is less than 30 minutes.

If you have any questions, please contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu

The following maintenance activities will take place beginning at 9 PM during the normally scheduled maintenance window:

• The Bricolage Content Management System (CMS) and the Computing Services how-to wiki will be down for roughly 1 hour beginning at 9 PM for security patches and updates.
• Plachy Hall, Porter Hall and Library network switches will be receiving firmware upgrades. This will result in an outage from 9 PM until midnight for all network services in these buildings.
• All Employee and TEC Classroom computers will receive critical security patches to the Windows Operating System, Adobe Flash, Shockwave and Reader. Employees are encouraged to leave their computers on but logged out when they leave work for the day to allow these updates to be installed outside of work hours.

If you have any questions or concerns, please feel free to contact the ASC Computing Services Help Desk at x7741 or

via email at asccompserv@adams.edu.
Thank you

The following maintenance activities will take place beginning at 9 PM during our normally scheduled maintenance window:

• TEC Classroom and Employee computers (excluding MACs) will receive criticial security patches beginning at 9 PM. Employees are encouraged to leave their computers turned on, but not logged into as they leave work today. This allows the updates to happen overnight which will minimize any impacts on performance the installation may cause. If employees are unable to leave their computers on overnight, the updates will install once the computer is powered on, and will remain fully usable during the installation process.
• Employee email services, the ASC Blogs site, and the campus web database will experience an outage of roughly one hour from 9 PM until 10 PM as we install security updates on these systems.

As always, please feel free to contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu if you have any questions or concerns.

Thank you,

Computing Services