Entries Tagged 'Maintenance Announcements' ↓

Computing Service Maintenance for Thursday, March 10th, 2016

Beginning at 21:00 Employee, lab, and Tech. Classroom Windows PCs will receive security updates for Chrome and Firefox web browsers, and Adobe Flash software.  Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Beginning at 21:00 many Banner services will experience brief outages due to updates, including One Stop web page Student Accounts and Online Payments, and Faculty/Staff web page Web Services and Advising.  Password changes will briefly be unavailable as well.

 

Computing Service Maintenance for Thursday, March 3rd, 2016

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Java. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Today’s wifi maintenance rescheduled to 9:00 PM tonight

Based on some feedback we received from campus, we’ve decided to delay the maintenance until roughly 9:00 PM tonight, so that we do not interrupt any academic activities. Thank you to those who responded and worked with us on this issue, we appreciate it.

Computing Services

Afternoon Wifi outage and CS Maintenance for today, Thursday, February 25th, 2016

In order to address an ongoing issue with our campus wireless solution, we must take down all wireless services today at 1:30 PM until roughly 2:30 PM. During this time, wireless services will be unavailable. According to our trending data, mid-afternoon is one of the least utilized times for wifi, so this will hopefully minimize the impact.

Also, beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Flash, Thunderbird, Firefox and VLC. Campus MACs will receive updates to Chrome, Java, Flash and Office. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, print server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for tonight, 2/18/16

There will be very brief outages to the Donor 2, SQL1 Server and the Account management system as we resolve an issue with our VM infrastructure. Impact to our customers will be minimal.

Thanks for your support and understanding!

Computing Services

Computing Service Maintenance for Thursday, February 11th, 2016

Beginning at 9:00 PM, Employee, lab, Mac and TEC Classroom PCs will receive critical security updates to Windows, Office, Flash, Firefox, Chrome and OSX. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the campus print server and Active Directory. Students in the labs will be unable to print during this brief maintenance.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Service Maintenance for Thursday, February 4th, 2016

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows and Java. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 8:30 PM and lasting until roughly midnight, we will be performing maintenance on several Banner systems. ALL Banner services including Banner Web, School Services, Banner Printing, and Banner Forms will be inaccessible during this time.

Lastly, beginning at 9:00 PM and lasting roughly 30 minutes, several back-end systems will be unavailable as we install critical security updates and reboot the servers. This includes the CS Helpdesk system, the campus file server, and the campus how-to wiki.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Service Maintenance for Thursday, January 28th, 2016

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive critical security updates to Windows, Office, iTunes, Flash, Reader, Acrobat, Chrome, Thunderbird, Firefox, OpenOffice, and KeePass. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also, beginning at 8:30 PM and lasting until roughly midnight, we will be performing maintenance on several Banner systems. ALL Banner services including Banner Web, School Services, Banner Printing, and Banner Forms will be inaccessible during this time.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Banner downtime this Saturday due to mandatory regulatory upgrades

All Banner services will be unavailable Saturday 1/16/16 beginning at 9:00 AM and lasting for approximately 3 to 4 hours. This is needed to upgrade the Human Resources system with the updated W2 requirements and the Affordable Care Act reporting.  We realize this is short notice but we have only a small window between the recent Banner Oracle 12c database conversion and the requirement to print employee W2 forms.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Service Maintenance for Thursday, November 19th, 2015

Beginning at 9:00 PM, Employee, lab and TEC Classroom Mac OSX computers will receive critical security updates to Office, Firefox, Chrome, java, iTunes, Adobe Flash, Reader, and Adobe Air. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, we will be applying security patches to our back-end Windows servers. Brief outages of less than 10 minutes will occur, with very little impact to campus services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services