Degree Works PROD Downtime + CS Maintenance this week/early next (7/28 and 8/2)

This week and early next, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details.

***Maintenance Activities for Thursday, 7/28/22***

Beginning at 7:00 PM MST this evening (Thursday, 7/28), Computing Services will be performing an upgrade of the operating system for the TutorTrac server. We anticipate an approximate downtime of 3-5 hours as this maintenance is performed.

Beginning at 9:00 PM MST this evening, Computing Services will be performing internal testing on our Jade Internet connection. No downtime is anticipated, as ASU has two live Internet connections, allowing work to be performed on one link without disruption to Internet services for our campus users.

Also at 9:00 PM MST Thursday evening, Computing Services will be moving the CS workstation switch to the new core router. No downtime is expected.

***Degree Works PROD Downtime for Tuesday, 8/2/22***

Early next week, the Degree Works PROD environment will be unavailable beginning at 9:00 PM MST Tuesday evening (8/2) until Wednesday morning (8/3) at 6:00 AM MST, while Oracle Quarter 2 updates are deployed. During this time, ALL Degree Works services will be inaccessible.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at

Have a great day,

Computing Services