Banner PROD Downtime and CS Maintenance this week (5/18-21)

Now that Spring semester has ended and we are past our maintenance freeze, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details:

***Computing Services Maintenance for Wednesday, 5/18/22***

Beginning at 5:00 PM MST Wednesday evening, 5/18, Computing Services will be updating CLEAN Address in the Banner Production environment. While this update will slightly affect the Banner Admin page, Banner Self-Service will not be impacted and no downtime is expected.

***Computing Services Maintenance for Thursday, 5/19/22***

Beginning at 9:00 PM MST Thursday evening, 5/19, Computing Services will be installing May Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

Also beginning at 9:00 PM MST on Thursday, we will be installing May updates and performing other maintenance tasks on all Windows production servers. During this maintenance, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

***Computing Services Maintenance for Friday, 5/20/22***

Beginning at 12:00 AM MST on Friday, 5/20, we will be upgrading the campus SafeConnect system. We expect the SafeConnect system to be down for 2-3 hours (through approximately 2-3:00 AM MST) while the work is performed, with some users being unable to connect to the wireless network during this period.

***Banner PROD Downtime for Saturday, 5/21/22***

Beginning at 7:00 AM MST Saturday, 5/21, and lasting until approximately 12:00 PM, the Banner Production environment will be unavailable while 1st Quarter Updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at

Have a great day,

Computing Services