This week, Computing Services will be performing several critical maintenance tasks that are required for our various systems. See below for details.
***Banner PROD Downtime & Maintenance Activities for Thursday, 1/7 and Friday, 1/8***
Beginning at 6:00 PM MST on Thursday evening, and lasting approximately 2 hours, we will be upgrading the System Center Configuration Manager (SCCM), the system that is used to push all Window updates, software updates, and new applications. We expect no impact to users outside of Computing Services while this maintenance is performed.
Also this evening, but beginning at 9:00 PM MST, the Banner Production environment will be unavailable until approximately 6:00 AM Friday morning due to the Banner Oracle Database 12.2/19c Upgrade. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.
***Banner PROD Downtime & Maintenance Activities for Saturday, 1/9***
Beginning at 6:00 AM MST Saturday and lasting until approximately 2:00 PM, the Banner Production environment will be unavailable while 4th Quarter End of Year and Regulatory Updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.
Beginning at 3:00 PM MST on Saturday afternoon, we will be upgrading the Cisco Unified Communications Manager (CUCM) for our campus telephone system. We expect the campus telephone system — including voicemail, fax, and the ability to make 911 emergency calls — to be down for approximately 1 hour as we perform this upgrade.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
