***Follow-up information regarding unplanned Banner outage on Tuesday, 12/3/19***
Last night at around 8:00 PM, the storage server for our campus Banner database suffered a hardware error that caused the Banner system to become unavailable. Computing Services staff responded to the outage and were able to restore services by around 10:30 PM.
***Required maintenance tonight, Wednesday, 12/4/19, to fully repair issue***
Beginning at 8:00 PM tonight (Wednesday, 12/4), Computing Services will be performing additional maintenance that is needed to fully repair the issue that occurred last night. Although no customer-facing services are anticipated to be impacted, we wanted to keep the campus informed of the progress.
***Additional maintenance activities for Thursday, 12/5/19***
Additionally, on Thursday, 12/5, beginning at 9:00 PM, Computing Services will be performing additional maintenance on a few back-end systems to add required storage. No customer-facing services are anticipated to be impacted by this maintenance.
Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.
Have a great day,
Computing Services
