Computing Services Maintenance for Thursday, 12/1/11

The following maintenance activities will take place after 9 PM during our normally scheduled maintenance window:

  • Employee computers in Richardson Hall will receive critical upgrades to Mozilla Firefox and Thunderbird. Employees are urged to leave their computers on and log out at the end of the work day to assist in this upgrade. Employee computers in other buildings on campus will not be affected by this upgrade.
  • The campus LDAP and Content Management System Bricolage will be rebooted shortly after 9 PM for critical patches.

If you have any questions or concerns, please contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu. Also, as the campus prepares for finals week and other end of the semester activities, this will be the last maintenance night of the semester performed by Computing Services.

Thank you,

Computing Services.

Computing Services Maintenance for Thursday, November 17th

The following maintenance activities will take place beginning at 9 PM during our normally scheduled maintenance window:

  • Employee computers will receive critical Windows security updates and patches. Employees are encouraged to leave their computers on but not logged in when they leave work for the day.
  • Banner Web services will be unavailable for roughly 2 hours for patches to the system.
  • The Barracuda email systems will have a configuration made, however, no outages are anticipated.
  • Several network services will have extremely brief outages as we apply a patch to them. No noticeable outages are anticipated.

If you have any questions, please contact the ASC Computing Services Help Desk at asccompserv@adams.edu or call us at x7741. Thank you

Computing Services Maintenance for Thursday, November 10th, 2011

The following maintenance activities will take place beginning at 9:00 PM during our regularly scheduled maintenance window:

  • All web services including the campus file server, LDAP servers, and other various servers will have security patches installed requiring a brief reboot period. Estimated outage to all web services on campus is less than 30 minutes.

If you have any questions, please contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu

 

October is Cyber Security Awareness Month!

National Cyber Security Awareness Month (NCSAM), conducted every October since 2004, is an annual awareness-raising effort that seeks to encourage everyone to protect their networks and our nation’s critical cyber infrastructure.

Today’s Tip:

Keep a Clean Machine.

Keep security software current: Having the latest security software, web browser, and operating system
are the best defenses against viruses, malware, and other online threats.

Automate software updates: Many software programs will automatically connect and update to defend
against known risks. Turn on automatic updates if that’s an available option..

Protect all devices that connect to the Internet: Along with computers, smart phones, gaming systems,
and other web-enabled devices also need protection from viruses and malware.

Plug & scan: “USBs” and other external devices can be infected by viruses and malware. Use your security
software to scan them

ascresnet@adams.edu
ASC ResNet Phone 719-587-8174
Computing Services HelpDesk 719-587-7741
Adams State College ResNet Page
http://www.facebook.com/pages/Adams-State-College-ResNet/186238211415807

Computing Services Maintenance for Thursday, October 20th 2011

The following maintenance activities will take place beginning at 9 PM during the normally scheduled maintenance window:

  • The Bricolage Content Management System (CMS) and the Computing Services how-to wiki will be down for roughly 1 hour beginning at 9 PM for security patches and updates.
  • Plachy Hall, Porter Hall and Library network switches will be receiving firmware upgrades. This will result in an outage from 9 PM until midnight for all network services in these buildings.
  • All Employee and TEC Classroom computers will receive critical security patches to the Windows Operating System, Adobe Flash, Shockwave and Reader. Employees are encouraged to leave their computers on but logged out when they leave work for the day to allow these updates to be installed outside of work hours.

If you have any questions or concerns, please feel free to contact the ASC Computing Services Help Desk at x7741 or

via email at asccompserv@adams.edu.
Thank you

Computing Services Maintenance for Thursday, September 29th, 2011

The following maintenance activities will take place beginning at 9 PM during our normally scheduled maintenance window:

  • TEC Classroom and Employee computers (excluding MACs) will receive criticial security patches beginning at 9 PM. Employees are encouraged to leave their computers turned on, but not logged into as they leave work today. This allows the updates to happen overnight which will minimize any impacts on performance the installation may cause. If employees are unable to leave their computers on overnight, the updates will install once the computer is powered on, and will remain fully usable during the installation process.
  • Employee email services, the ASC Blogs site, and the campus web database will experience an outage of roughly one hour from 9 PM until 10 PM as we install security updates on these systems.

As always, please feel free to contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu if you have any questions or concerns.

Thank you,

Computing Services

Computing Services Maintenance for Thursday, September 22nd, 2011

The following maintenance activities will take place tonight beginning at 9 PM during our regularly scheduled maintenance window:

-All Banner services including Banner Web will be down for roughly an hour starting at 9 PM for the installation of critical security updates.

-The old DNS servers that have recently been replaced will be taken completely out of service after 9 PM. No system downtime or end user impact is anticipated for this activity.

-At 9 PM, critical security updates will be installed on our Microsoft servers which include the print server and the Active Directory servers. Printing and authentication services to all Windows computers will be unavailable for roughly 30 minutes during this time.

We thank you for your patience and apologize for any inconveniences these maintenance activities may cause. If you have any questions or concerns, please feel free to call the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu

Thank you,
Computing Services

Computing Services Maintenance for Thursday, September 15th

The following maintenance activities will take place beginning at 9:00 PM during our normally scheduled maintenance window:

  • All networking services may experience an outage beginning at 9:00 PM for roughly 1 hour as we do maintenance on our campus DNS/DHCP systems.
  • Internal Banner maintenance activities will take place, however, no production systems should be affected.

If you have any questions or concerns, please contact the ASC Computing Services Help Desk at 719-587-7741 or via email at asccompserv@adams.edu. Thanks for your cooperation.

 

Computing Services Maintenance for Thursday, 9/8/11

The following maintenance activities will take place beginning at 9 PM:

  • All campus hosted web services and web servers will be down for roughly 2 hours as a critical security package is installed.
  • The new redundant web servers will be tested and put into production during the web services outage.
  • Campus LDAP services will be down for roughly 1 hour due to security maintenance.

If you have any questions or concerns, please contact the ASC Computing Services Help Desk at x7741 or via email at asccompserv@adams.edu

Computing Services Maintenance for Thursday, August 11th, 2011

The following maintenance activities will take place:

  • At 5 PM any employees who are logged into Banner are encouraged to log out. Computing Services is troubleshooting a Banner issue which may cause Banner sessions to be dropped shortly.
  • At 9:00 PM, the student.adams.edu file server will be replaced with a new file server. Anticipated downtime is roughly 30 minutes. 
  • At 9:00 PM, minor DNS changes will be made to the Microsoft servers and the Bradford NAC system. No service interruption is anticipated for these changes.

If you have any questions or concerns, please contact the ASC Computing Services Helpdesk at x7741 or via email at asccompserv@adams.edu