Entries Tagged 'Maintenance Announcements' ↓

• During our normally scheduled maintenance window, all network access and services will be temporarily unavailable between 9 PM and midnight this Thursday, July 22nd. Computing Services is performing scheduled maintenance and testing during this time on all critical services, so all major systems will be inaccessible during this time. If you experience any issues logging into your computer or other systems on Friday morning, please reboot your computer. If you have any questions or concerns, please contact the ASC Computing Services Helpdesk at x7741.

Thanks for your patience,

Computing Services

The Banner database will be shutdown at 5:00 PM on Wednesday Jul 14 for approximately 5 hours. This is needed to install the new Touchnet online payment system.

School Services (Self Service Banner) will be down during this maintenance window. Additionally, the School Services links which allow students to view their accounts and make online payments will continue to be unavailable through much of the morning of Thursday July 15. This is necessary to ensure that students do not try to post payments before the business office can configure banner and verify its operation.

All banner users must be logged out of Banner, and their processes must be COMPLETED by 5:00 PM on Wednesday.  Thank you for your cooperation and understanding.

Please contact Help Desk at 7741.

The following maintenance activity will take place this Thursday, June 24th beginning at 9 PM.

• The ASC File Server will be taken down for a full back-up beginning at 9 PM and lasting until roughly 10:30 PM. This outage will affect access to home and shared directories.
• This Saturday, June 26th, the File Server will be down from 10 AM until roughly 2 PM for a system upgrade. Again, access to home and shared drives will be down during this time.

If you have any questions or concerns, please call the ASC Helpdesk at x7741 or via email at asccompserv@adams.edu

The following scheduled maintenance activities will take place tonight, Thursday June 17th beginning at 9 PM.

• Wireless services on campus will be down for maintenance from 9 PM until roughly 2 AM. Wireless Internet access will be down during this time. Also, wireless maintenance is scheduled for next Thursday, June 24th as well.
• The file server will have maintenance performed with possible downtime from 9 PM until Midnight. Home and shared directories will be inaccessible during this time.
• The RT Helpdesk ticketing system will be down briefly after 9 PM for security patch installation.

If you have any questions or concerns, please call the ASC Helpdesk at x7741 or via email at asccompserv@adams.edu

The following maintenance activity will take place Thursday, June 3rd, beginning at 9:00 PM:

• All Production Banner Services will be unavailable from 9 PM for roughly 3 hours while security updates are installed on the systems.

If you have any questions or concerns, please call the ASC Computing Services Helpdesk at x7741.

This Saturday, 24 Apr 2010, Computing Services will be transferring our school web services to a new server. This action is necessary to replace our aging web server, but also needed as part of the mandated Payment Card Industry changes scheduled to begin at the end of May. It is anticipated that school services (One stop, Self Service Banner) will be unavailable for about 1 – 1.5 hours starting at 9 AM on Saturday.

Following that change, banner will be updated with the new financial  aid releases. Banner will be down for about 2.5 hours for that upgrade. So total down time will be from 9AM until approximately 1PM.

If you have any questions or concerns, please call the ASC Computing Services Help desk at x7741. Thank you for your cooperation!

The following maintenance activities will occur beginning at 9PM:

• Employee, Lab and TEC Classroom computers will receive the newest critical security updates from Microsoft. Employees are advised to leave their computers on overnight to facilitate the installation process.
• Employee computers will receive an upgrade to the help.adams.edu calling card, which will streamline the process for receiving remote computer support from Computing Services.

If you have any questions or concerns, please call the ASC Computing Services Helpdesk at x7741. Thank you for your cooperation!

We need to install student and COF upgrade modules into banner. This is to keep us up to date with Banner as well as to prepare for the mandated Payment Card Industry requirements coming in July.

The student/COF upgrade will take about 5 hours and is scheduled to occur on Saturday the 10th of April, beginning at 8:00 AM. Banner and School Services will be unavailable for that duration.

If you have any questions, please contact the ASC Computing Services Helpdesk at x7741.

• The Banner Forms server will be unavailable from 9PM until roughly 11PM due to a critical patch upgrade.

If you have any questions or concerns, please call the ASC Computing Services Helpdesk at x7741, thanks!

• Computing Services will be remotely installing major security upgrade to Adobe Reader for all Employee computers beginning at 9:00 PM. All employees that are still on campus are urged to leave their computers on overnight to allow the update to happen during off hours. However, computers left off Thursday night will still receive the update the next time they connect to the network.

If you have any questions, please contact the ASC Computing Services Helpdesk at x7741.