Spring Break Banner Web upgrade, CS Maintenance and Customer Survey

The Computing Services Department will be performing a transition to a new server for the Banner Web Services (School Services, Web for Employee, One Stop, TouchNet) next Thursday, March 14th from 8 AM until roughly 1 PM. During the upgrade, these services will be unavailable, however, on-campus Banner INB (forms) services will remain up and usable.

Also, on Tuesday evening (3/12) beginning at 9 PM and lasting until roughly 1 AM, we will be migrating the campus Windows Print Server and the Lab Stats system to new back-end storage. During this time, printing from campus computers, both employee and lab, will be down. Since nearly all students will be out for Spring Break, the impact of this maintenance should be very minimal.

***Computing Services Customer Survey is launched***

Computing Services recently implemented a Customer Service Survey that is tied to our work order system.  When a ticket has been resolved, you will receive an email containing a link that will take you to the Computing Services Customer Service Survey.

The survey consists of 7 brief questions and an opportunity to provide us with additional comments or suggestions to assist us in providing the best possible service to you as our customers.

When you receive the link, please take a few minutes to complete the survey.  We appreciate your cooperation.

Thanks and have a great day!

Computing Services

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